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“Informative and pleasant stay”
Review of Glow Worm Motel

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Glow Worm Motel
Ranked #2 of 5 Hotels in Waitomo Caves
Singapore, Singapore
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Informative and pleasant stay”
Reviewed 4 May 2009

My fiance and I stopped over in Waitomo for 1N during our self-drive tour. The Glowworm motel was extremely easy to find and accessible to the Waitomo Village, the centre for all the activities in the vincinty, as well as for onward journey to other towns/cities. It was a truly pleasant stay and we were happy with the comprehensive cooking facilities available within our unit, which was larger than expected. It was a homely feeling as we could park our car right outside our unit and we were treated very warmly by the owner. He gave really good recommendations on what to see, do, eat for our afternoon sightseeing. Overall, we enjoyed ourselves and would recommend visitors stopping by the area to stay here.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jassyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Starkville, MS
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 January 2009

Stumbled onto this motel as we were driving to Waitomo. We were very impressed by the knowledge and friendliness of the owner's daughter, who checked us in and advised us about the local caves (I might add she was bang on correct). The rooms were clean and well kept. The kitchen was stainless steel, clean and in excellent shape. The bed felt new and slept very well. We met the owner the next day and he was very friendly and interested. Can't comment on the swimming pool as we didnt use it but it sounded like the people there were having fun. I would rate it as above average in any case and as excellent considering the price. We were very positively impressed.

  • Liked — The people - owner and his family
  • Disliked — I didnt think to ask for the full breakfast that was offered
  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank StarkvilleBulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winterpeg
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 January 2009

We have thoroughly enjoyed our stay. Our two children enjoyed the swimming pool and the view of the ostriches next door. The owner is very accommodating. We found the place very clean, even though the buildings are of an older style. Unlike the previous reviewer, we did not have to pay in advance, but at time of booking, even though we had booked the hotel in Oct 2008. The beds were very comfortable and not sagging. The kitchen has all the amenities needed - just need to bring your food. The location to the caves is an easy 5-8 min via car. The value for the price is exceptional, especially considering the various other places that in Waitomo that are much more costly. Overall, definitely a place for families for a reasonable cost! Schönwetters from Canada.

  • Liked — friendly personnel
  • Disliked — couldn't stay longer
  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank traveldreamscometrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tararua
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 December 2008

I should have taken more notice of my first impressions. The reception/office was smelly and very untidy.

Thankfully, we only stayed the one night. Payment is in advance and we soon realised why.

In over forty years of World wide travel the three bedroomed cottage we booked has to be one of the dirtiest places. The exterior of the building was in dire need of renovation, at the very least water blasting and repainting.

The interior followed the same trend.

The lounge carpet had to have been thirty years old and the lounge suite similar.

One of the high shelves in the kitchen had a caked layer of dirt 2-3 mm thick. All the flat surfaces were dirty and dusty. We inspected the bedding very carefully.

All this came as a complete surprise to the Owner/operator. If that had been my establishment I would have been appalled and offered the customer their money back.

A small sign outside offers "inspection welcomed". That should be rewritten to read, "inspection essential"

There are motel rooms available which we did not see but I would strongly advise against staying in their cottage until major renovations have been completed.

  • Liked — Closing the door and leaving
  • Disliked — The general por condition and uncleanliness.
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
5 Thank Possum01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisLord, Owner at Glow Worm Motel, responded to this review, 19 September 2016
The last paragraph of your review tells the whole story. "offered the customer their money back" I am left wondering if this is why your review is so different in its content from all of our other reviews.
The interior of the building had just been repainted and the next clients who stayed noticed also that the building was in deed being treated and prepped for the repainting of the exterior. They were happy to pay for their stay in this building.
We are concerned that you climbed on to the table to take a photograph of a shelf that is 8 centimetres from the ceiling. Risking your own personal safety to retrieve such evidence seems a little extreme.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 6 January 2007

This is a very convenient spot just off the state highway for access to the Waitomo Caves. It is a basic motor lodge, rather in need of refurbishment. It is clean, and simple, but looks rather as if it is still in the 1960s. Some of the furnishings are showing wear and tear. Bathroom and kitchen are functional but rather dowdy. Room was only average size, not very spacious. We only saw one person during our stay, a friendly teenager (approx!) who checked us in efficiently enough. Overall, not bad, and ok for the price.

Stayed December 2006
Helpful?
6 Thank MikeB99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glow Worm Motel

Property: Glow Worm Motel
Address: 1 Waitomo Caves Road, Waitomo Caves, New Zealand
Region: New Zealand > North Island > Waikato Region > Waitomo Caves
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Waitomo Caves
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Glow Worm Motel 2.5*
Number of rooms: 9
Official Description (provided by the hotel):
Affordable accommodation close to the world-famous Waitomo Glow Worm Caves. 9 fully self-contained ground-floor units, all with full kitchens, serviced daily. ... more   less 
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Also Known As:
Glowworm Hotel Waitomo Caves

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