We stayed for one night and we were happy we didn't book for longer. We arrived at 4 PM only to find nobody on the farm, doors were open, windows were open, beds were undone...we went back to town to get some food and came back around 5 PM, we saw the owner coming back. She was very friendly and showed us the bungalow where we were staying. This was a bit of a shock as the beds were not made, she said she was busy and was going to make them soon. Furniture was very old, doors and windows were open and it was very cold inside. We closed the doors and windows and put heater on...there was only one heated in the "living area" of the bungalow. Kitchen was tiny, the bathroom was even smaller, a tiny shower cubicle and a toilet with tiny washing basin, I never saw anything this small before. The dining area had a queen bed next to it and few very old looking arm chairs, the bedroom next door was behind a sliding door and had a queen and 3 singles. The bungalow had a weird smell and my daughters said it smelled of old furniture or old people.
The owner came and did the beds but it felt very strange someone coming and making your beds in front of you.
The next morning we had a breakfast delivered to our bungalow. It was described as home made continental...well, the jam was supermarket standard, fresh fruits were bananas and peaches from a tin put into a huge bowl and the homemade yogurt was in a huge 1 kg tub, plain white.There was not enough bread for all of us, 6 people, and I was pleased we had our own bread with us. Home made muesli was under the benchtop together with Rice Crispies, Coco Pops and some other cereals. We really wanted an ostrich omellette as stated on their website but apparently they had no eggs. We were really pleased we didn't pay any extra for the cooked breakfast.
We were supposed to feed the animals after breakfast but the lady said we had to go and feed them before as she was off to the town...only two of our children were interested and they came to feed the animals with me. The lady gave animal food to the other adults staying in other cottages but nothing to my daughters until I pointed that out.
It was quite an awful experience and we all agreed this was the worst accommodation in NZ and to be honest it was the worst I have ever stayed in. Do yourself a favour and stay somewhere else. I did not even take any photos of the rooms as I was in a state of shock what I saw.
- Official Description (provided by the hotel):
- Waitomo Big Bird B&B & Petting Farm is an "Animal-Lovers Paradise" with over 50 pettable animals of 15 varieties. Our theme is Large Birds & Miniature animals and we have a fibreglass Giant 4.3mtr extinct Moa Mascot and "Charlie" the tiny Miniature Bull who is one of the smallest bulls in the world. We have self-contained cottages and Farmstay rooms in the homestead and welcome all size groups. Prices are $55 per adult, $25 child (5-12yrs), $20 (1-4yrs) and $30 teens. (Mini-horse rides for under 30kg) Self-contained $10 extra. Bungalow (sleeps 6) Chalet (3) Studio (4) Homestead (Queen/ensuite + single) (Family queen + 2 singles) Twin (2 singles.) Prices include: Continental breakfast, Free Ostrich/Emu & Miniature animal tour, FREE WIFI. Parking. We welcome guests to a working farm/home environment with a family atmosphere. If you enjoy animals - this IS the place for you! ... more less