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“Wonderful stay!”

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Montagu Springs Resort
Ranked #2 of 2 Hotels in Montagu
Cape Town Central, South Africa
1 review
“Wonderful stay!”
Reviewed 14 November 2013

We have just spent two nights at Montagu Springs and found it to be absolutely beautiful. The scenery is unrivalled and the chalet (Golden Terraces) was spotless and comfortable. Staff, wherever we came across them, were friendly and helpful. DSTV is provided, as well as aircon should you wish it. Thank you all for a super stay!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lydia e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review, 26 February 2014
Dear Lydia e, thank you very much for the positive review. Glad you enjoyed your time with us! We look forward to welcoming you back to our Resort in the not too distant future.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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86 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2013

The Resort was easy to find and the drive there was splendid.
Check-in was quick and friendly. The security at the entrance at the resort is adequite but he was unable to find our name on his arrivals list...
I booked one of seven private The Villas. And I must say I was glad that I opted for the bit more expensive option. The Villas are situated very close to the Mountain, giving you a fantastic view of the Resort and surroundings. The Villa was fully catered which was awesome! Private parking right by the Villa. The Villa is very open plan and very pleasant. The fully equiped kitchen is great and very modern in design. A nice round dining table next to the kitchen counter and the MOST confortable couches by the flat screen TV. The main bedroom has a en-suite and the second bathroom has the other bathroom. Everything was neat and clean and Housekeeping are quick and efficient. They move like spies and quickly clean when your at Avalons waterslide (super Tube). I will definitely go back again. But would like to experience the Mountain Chalets that sit high against the Mountain.

Room Tip: ONLY book the Villas or Mountain chalets, I stayed in Villa 306
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review, 11 November 2013
Thank you Michael for your review. We look forward to welcoming you back in the not too distant future!
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2013 via mobile

We booked into a large plettenbergs. It was disgusting. Dirty,stank of smoke,very dingy. Everything old and dilapidated. We were disgusted to even stay there. They are so expensive. Just like a trailer park. We will never return to montagu springs!

Stayed July 2013, travelled with family
Helpful?
2 Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review, 11 November 2013
Dear Michelle...we would very much like to invite you back for a complimentary stay in one of our recently upgraded units. You will be most pleasantly surprised. Please be so kind as to contact rob@singergroup.co.za who will assist in arranging your return visit.
Many thanks and regards
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Travellers are raving about these Montagu hotels

Cape Town Central, South Africa
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 April 2013

I've been to Montagu Springs many times in my life and I cant recall one time hating the experience. It's not excellent but its not a 5 star luxury resort so it would be silly to expect that. It does however provide you with what you need in a family resort.

Over two consecutive stays we chose the small Plettenberg's and I was happy to see that it has been upgraded a bit. New flooring and other finishes. The built-in furniture, bathroom and kitchen could possibly be replaced though.

The hot pool (which is not free) is very nice. What I hate about it, and its not really the resort's fault is the unruly and unsupervised kids. It does put a damper on your stay and you cant possibly set other people's kids straight. So maybe some pool supervision would be nice. However, annoying kids may not be that much of an issue during week days and off-peak season and I'm saying this as a parent and not as a child-less person so I'm not hating on kids at all. It's just hard to relax with noisy, wild, undisciplined kids in the pool.

There's a reason we return every other year, its not because it's cheap because the rates are average, we return because our daughter loves it and its great any time of the year.

  • Stayed March 2013, travelled with family
    • Value
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Helpful?
Thank TheAbduls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review, 11 November 2013
Dear Abdul Family...thank you very much for your review. We look forward to welcoming you back to Montagu Springs in the not too distant future.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
westport, CT
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 April 2013

Looking for a nice European style spa resort? Well, don't waste your time and money coming here! The place is a low class dump, second only to the adjacent Avalon Springs Hotel which again is neither a resort or a spa. Just a wretched, miserable disgrace to South Africa sitting in one of the most picturesque spots in the country.

  • Stayed March 2013, travelled with friends
    • Value
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Helpful?
4 Thank wincentiveman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen G, Manager at Montagu Springs Resort, responded to this review, 25 March 2014
Thank you for your review,

We take note of all customer feedback, and address them to the best of our ability in management meetings.

That being said, we agree with you that Montagu Springs Resort is situated in the one of the most picturesque settings in the country. We are saddened that the resort did not meet your expectations.

Our chalets differ tremendously in accordance to our guests needs and requirements as we would like everyone to enjoy our resort:

The Plettenburgs offer family fun in the excitement hub which is close to the playground and pool.
Josmont Heights are more secluded and offer a birds eye view of the resort.
Our Golden Terraces are set further away from the entertainment area and offer views of lush vineyards with a more serene setting.
The Villas are situated on the mountain side with comfort at the forefront and boast spectacular views of the entire resort.

Possibly next time we could assist you further in selecting a chalet which is better suited for your needs.

I hope you return so you could experience the positive's of our resort that so many of our guests hold in high regard.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 November 2012

We stayed in the large Plettenberg "apartments" and was very disappointed. We had paid to stay for 2 nights but left after the first night. It is overpriced and the accommodation is barely larger than a caravan. The place was not cleaned properly and dusty. Many of the pools were out of order. The drive to Montagu is beautiful and that's when you should turn back.

  • Stayed November 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank m0ec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review, 11 November 2013
Dear M0ec, thank you for your review. Just for your information, the Avalon Springs and Montagu Springs are two totally independent businesses. The natural mineral springs pool belong to the Avalon Hotel. The pools at Montagu Springs are and have always been sparkling clean and in good working order.
May I suggest that, should you ever decide to return to Montagu Springs that you check into either the Golden Terrace Chalets or the Villa's, which are upmarket and would better suit your requirements.
Kind Regards
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L'Agulhas, South Africa
Level Contributor
125 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 9 October 2012

The springs area... Beautifully laid out!

However, a chap pulls up in a golf buggy and says I may not park where I am parked as it is for the hotel guests only... I am a day visitor. No advice or suggestion to "park there"...

When I ask, I must go behind a point.
But there's a pile of soil dumped and blocking the area?
Yes!
So where shall I park then?
Just park on the pile!
In a car when a 4X4 could not get there???

Then inside the pool area - lots of signs saying no smoking. But the stompies are all over, floating in the jacuzzi and pool. the sign says "No glass!"

Empty bottles and glasses lying around, in the flower pots and the place is a pig-sty with old tissues as well...

Then a chap says we may not be in a part of the pool as it is only for hotel guests...

Where does it say that?
On the sign over therewe are told...
I did not see it.
We leave the area through the muddy path and look at the sign...

No restrictions like that at all!
No sign saying day visitors are not allowed in!
Of course, the staff member concerned is not to be found...

The fact that we are caucasian and the staff who were so officous were not caucasian makes me wonder what their agenda was...

Awful place!
Filthy!
Filthy pool area!
Filthy change rooms!
Bad attitude from the chap behing the bar when I asked when I could buy a cooldrink!

Really awful experience and my advice is stay away! You earn your money so don't waste it at the Montagu Springs!

Room Tip: Choose the hotel in the village - see my review on that! It is awesome!
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Weary_of_Work_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review, 11 November 2013
Dear Gerard, your review is posted on the wrong properties page. It should have been on the Avalon Springs Hotel page. Montagu Springs and Avalon Springs are two totally independent and separate businesses.
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Montagu Springs Resort

Property: Montagu Springs Resort
Address: Uitvlucht Street, Montagu, Montagu 6720, South Africa
Region: South Africa > Western Cape > Montagu
Amenities:
Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Montagu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Montagu Springs Resort 3*
Number of rooms: 90
Official Description (provided by the hotel):
Take a break from city life to unwind at the peaceful Montagu Springs Resort situated just two hours from Cape Town in Montagu. Select one of over 100 fully equipped self-catering chalets with direct access to hiking trails, heated and cool swimming pools, hot springs, and tennis courts. ... more   less 
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