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“Rather disappointing but Truthfull”

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John Montagu Guest House
Ranked #25 of 27 Montagu B&B and Inns
Washington U.K
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Rather disappointing but Truthfull”
Reviewed 17 October 2011

I chose this guesthouse after reading reviews on tripasvisor and was really disppointed. My husband and I had a 2 night stay at John Montagu and we both felt that there was not enough attention paid to the guests - it did not have that personal touch that we came across at other guesthouses. We never saw the owner as it was managed by Cathy who lives next door. I must admit that Cathy gave us her mobile number to contact her if needed and she gave us maps etc. and made a reservation at a local restaurant. However the atmosphere was cold and the house soulless especially on our second night when we were the only people in the whole house.

Our room was small and there was nowhere to sit. There was no television in the room and poorly lit at night making it rather gloomy. On the upside we did have a spa bath in the bathroom, but, no shower. The breakfast was average - I had scrambled egg which had been cooked in the microwave oven and was raw on the inside - could not eat it.

There is such competition in Montagu as nearly every other home is a guest house that if the JM wants to succeed it will have change. Regretfully I would not recommend the JM guesthouse.

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
Thank mags48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basilat20, Owner at John Montagu Guest House, responded to this review, 20 October 2011
We are really disillusioned to notice the review you have given us on Trip Advisor, especially in light of the favourable review you left in our guestbook.

However being in the hospitality industry for a while now, we have come to realize you cannot please all.

What some perceive as a ‘soulless’ guesthouse others regard as a haven of peace and tranquillity, and consequently is used by a group of Yoga enthusiasts for their weekend retreats.

While some perceive their scrambled egg as being raw, others perceive the perfect scrambled egg as being soft and just a little bit moist.

All our guests are treated with the utmost courtesy, respect and hospitality.

The room you chose to stay in does have seating in the form of two beautiful antique chairs. The lighting (apart from overhead lighting) is provided by two charming bed side lamps in keeping with the overall decorative theme of the room.

In essence, the whole Guesthouse was available to you, the lounge, outside pool area and gardens. You were not restricted to your room.

Management who reside in the garden cottage less than 10 meters away from the main guesthouse , are also always available, 24/7 to guests, either by phone or in person, should guests require any further assistance. We do, however, believe in being unobtrusive when assisting guests to ensure their privacy and create a relaxed atmosphere.

If at any time during your stay at our Guesthouse you had expressed any dissatisfaction we would have done our utmost to alleviate the problem.

Thank you nevertheless for your review and a special thank you to our regular and loyal guests who choose to stay with us whenever visiting Montagu!

Oh and by the way, the restaurant you visited in Montagu was equally disappointed by the review you gave them as I am sure were some of the other guesthouses you rated so critically whilst on your recent trip to S.A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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27 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Roodepoort
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2011

I have always been sceptical of choosing a place to stay from the web, as we have had some bad experiences in the past. Well all I can sayis that we took a chance on the John Montagu Guest House, and boy were we in for surprise. Our stay live up to the website in all aspects. The rooms, service, food and hospitality was first-class, I would recommend The John Montague guesthouseto anybody who wants to have a break from the hustle and bustle of city life. As somebody famous once said, I'll be back. Thank you to the management and staff for a wonderful stay

  • Stayed April 2011, travelled as a couple
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Helpful?
1 Thank Barnardnev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2011

An oasis in the middle of the Karoo!
A true home to home experience. Would recommend to anyone whether for business or holiday purposes.

  • Stayed April 2011, travelled on business
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Helpful?
1 Thank hotnatalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnannesburg
1 review
Reviewed 13 April 2011

Wonderful stay at a charming venue, great value... hospitable host , friendly staff and a fantastic breakfast. The room was a delight and tastefully decorated.
Can highly recommend!

  • Stayed April 2011, travelled solo
    • Value
    • Location
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Helpful?
Thank Countryfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eindhoven
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2010

Guesthouse is somewhat older but very cosy, Kati was our perfect hostess, with a lot of attention for the guests, she takes care that your stay is great

  • Stayed November 2010, travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bert069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
172 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 25 April 2010

Lovely friendly place to stay. Beautiful drive to Montagu from Stellenbosch. Lovely walk from hotel through town, along the Kloof to the hot springs. Safe to walk around town and definately recommend eating at Jessicas, fab food and beautiful art on the walls.

Sherry, is very welcoming and the house has a great pool in the beautiful back garden. Great breakfast too.

  • Stayed April 2010, travelled as a couple
    • Value
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Helpful?
1 Thank minikitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
blackpool, England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2008

We arrived in this beautiful little town surrounded by the most stunning views and stumbled across this oasis for 4 weary travellers. Sherry welcomed us with a glass of local wine and a mountain of local knowledge. She booked us into local restaurants and advised on the best wineries to visit, she also managed to arrange a game of golf for the men and loaned them the clubs. The bedrooms were tastefully furnished, with lots of personal touches. Breakfast in the dining room overlooking the pool was a lovely start to the day. We arrived at the John Montagu as guests but we certainly felt that we left (reluctantly) as friends. Would highly recommend.

  • Liked — Friendliness and hospitality
  • Disliked — Nothing
  • Stayed November 2007, travelled with friends
    • Value
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    • Check-in / front desk
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    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank fnorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about John Montagu Guest House

Property: John Montagu Guest House
Address: 30 Joubert Street, Montagu 6720, South Africa
Region: South Africa > Western Cape > Montagu
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 27 B&Bs / Inns in Montagu
Price Range (Based on Average Rates): £
Hotel Class:3 star — John Montagu Guest House 3*
Number of rooms: 4
Official Description (provided by the hotel):
Come and stay a while in this magnificent guest house where you are offered bed and breakfast accommodation of a superior quality. Experience tranquil Victorian living with all modern facilities, only two hours drive from Cape Town or Oudtshoorn. Surrounded by the majestic Langeberg Mountains and in the fruit bowl of the Breede River Valley, Western Cape. An ideal retreat away from the hustle and bustle of city life. Within easy walking distance of restaurants and the historic village centre of Montagu. Facilities: Breakfast is served in the sunny dining room overlooking the pool. Guests enjoy a breakfast of fresh fruit, homemade breads, scones and muffins, or a full English breakfast. Relax in the comfortable lounge where the guest may make use of the many books on display. On sunny days and warm evenings guests may splash in the beautiful beach pool or enjoy a drink at the pool. ... more   less 

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