We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Good old Shangri-La” 5 of 5 bubbles
Review of Golden Sands Resort by Shangri-La

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Golden Sands Resort by Shangri-La
Ranked #5 of 12 Hotels in Batu Ferringhi
Kuala Lumpur, Malaysia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good old Shangri-La”
5 of 5 bubbles Reviewed 6 June 2012

An excellent overall experience.
We stayed for 7 nights over Easter 2012 in a superior garden room with our 2 children.
They thoroughly enjoyed kids club with Polly Parrot and DonDon the clown as well as the interesting pools and slide.
We enjoyed dedicated check-in at the Cool Lounge for Golden Circle members!
The hotel was full for most of our stay but never did the strain show with the staff. The fab breakfast at Sigi's annex was brilliant.
Shangri-La always make the effort and we found this to be the case at this property. The rooms are well stocked but the bathroom is older and could do with renovation.
The gardens and beach are well maintained. This is a better choice for families than Rasa Sayang where you could hear a pin drop!
The food court 2 minutes away with meals fo under RM10 is great.
We will return for Christmas no doubt!!

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank PSSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,793 reviews from our community

Traveller rating
    1,051
    1,071
    420
    155
    96
See reviews for
1,388
796
48
106
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (816)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Gurgaon, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 June 2012

We stayed at the Golden Sands Resort in December 2011 and we had a comfortable stay. The hotel is right on batu ferringhi beach which has a few water sport options, worth a try. Hotel has 2 pool and are clean. the entrance of the hotel is where the night market starts and goes all the way upto holiday inn resort.

The cleanliness of the rooms could have been better as we had to call housekeeping for dusting as soon as we checked in. Also, the bathroom door was dodgy from the beggining and my wife got locked in and we had to call maintenance to replace the lock. That wasnt something we expected from a shangri-la group hotel.

The breakfast deserves a special mention though, they had a good selection of asian, indian, continental, fruits, beverages, juices. one of the best ive had.

Suggestion: a lot of kids are in this resort because of a theme park adjoining the hotel so couples need to take that into consideration before booking. there can be a lot of kids running around in the common areas.

Room Tip: make sure you take a room facing the beach/ pool as there is a mosque within the compund which might...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Raghuvansh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
1,334 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
3 of 5 bubbles Reviewed 1 June 2012

It's only 1 - 2 mins walk max to the night market which is a lot of replica products for HiEnd Brands and a local handmade stuff.
Overall for this hotel is fine...a little bit too big for walk from your room to lobby.The foods in the hotel next to the beach just so so.
I'm normally a lazy person who's like to spend my day at the hotel all day long and not really wanna leave for food.But this hotel food make me go out to find another place to eat which is OK around hotel had a brunch of restaurant and variety kind of foods...Middle Eastern Foods / Italian/American and etc.

Tips : Hard Rock cafe hv a good foods,decent drinks and life band :)

  • Stayed July 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 0_Gyrfalcon_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 31 May 2012

Last time we were in Penang we walked by the Golden Sands, walked in and had a look and I said to myself, "Next time we're in Penang I'd like to stay here." Well thanks to my inlaws that dream became reality. The whole family (6 adults and 7 kids) had a wonderful holiday staying 10 days in this fantastic hotel. For families with kids, it is the best. The pool is suited to all types of water activity for all ages. Lunch by the pool is free for kids when an adult buys their lunch. Water slide, pool volleyball and the Adventure Zone keep the kids active and happy. The Segway track was another highlight. Room service was fantastic, breakfast was brilliant and hotel service in general was wonderful. The location is perfect with the night markets just outside, bus shuttle service into GeorgeTown and our favourite Kampung restaurant just across the road. Thanks Mom and Dad for an unforgettable holiday experience, reliving the memory of our first time in Penang for Fab and Vanessa's wedding. Hope you all enjoy the Golden Sands too.

Room Tip: If you can afford it, select a balcony room with views of the pool and the sea.
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JosephMilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 May 2012

Our third visit to GS and we love it more each time. Very safe and friendly part of the world. Ideal for first timers to Asia.Seaview room is a must and worth paying the extra for. The view from the rooms overlooking the beach are beautiful as are the gardens and pools.Breakfast is fantastic...2 egg cheffs, and a huge buffet to choose from.Staff here are so polite, friendly and can't do enough for you. Try dinning next door at the sister hotels "Feringgi Grill" Fantastic!! Lots to do and see here. Night markets right outside your door.Shuttle to George town. Great for familys and cpls alike. Waiting for Grandchidren so we can all go for a Fammily holiday.
I,ll BE BACK!!

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ziggy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 May 2012

Check in was a breeze. Superb service by Che Lena at the Concierge. Given a free upgrade to a Delux Seaview and also complimentary cake for our wedding anniversary. Couldn't praise enough for Che Lena. Professionalism in her work.

Room wise was ok or slightly above average at most. Upsetting is there isn't any bathtub as what was mention in the webpage. Even more alarming is they're shortage of towels on my 2nd nite. Can u believe it?! I've never encountered this on all my hotels stay. Let alone this hotel is BY Shangri-La. The housekeeping in the room is also WAY below standard. Not sure whether they make up the room.

The pool is amazing. And the Adventure Zone is something my kids will always remember. In fact your kids won't be bored staying here if you could tolerate what was mention above.

Wife and me had a BBQ buffet at Sigi's but I would rate it average only for the food choices. Lunch and Bfast menu and food choices could also improve further. Very limited pastry choices.

Would I come back? Only if there isn't any choice for us and most importantly for the kids. Maybe if Che Lena tells us so then we would reconsider. Hopefully my check out tomorrow (30/05/12) would be a breeze.

If anyone from the mgmt would like to verify, I'm staying in the room 268.

  • Stayed May 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tuas_tornado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 28 May 2012

With fantastic grounds and pools, surrounded by great amenities and friendly service you can truly kick back, relax and enjoy a well earned vacation here. Listen closely for the afternoon bell which signals the start of happy hour which the wife spent sampling the fantastic array of cocktails down by the pool. We found our ocean view room to be clean, modern and very well serviced for the 5 nights we stayed. Our friends had a hillside room and were also very comfortable though obviously minus the fantastic ocean view.

While we really enjoyed the buffet breakfast at the hotel and ate there every morning, one of the great features of the hotel is its proximity to the Long Beach Hawker Centre. Exit the hotel turn right and walk about 300 meters and you can choose from some 20 odd stalls of amazing food at very cheap prices.

  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Batu Ferringhi
0.9 mi away
Hard Rock Hotel Penang
Hard Rock Hotel Penang
#2 of 12 in Batu Ferringhi
4.0 of 5 bubbles 3,287 reviews
0.5 mi away
PARKROYAL Penang Resort, Malaysia
0.4 mi away
Holiday Inn Resort Penang
Holiday Inn Resort Penang
#4 of 12 in Batu Ferringhi
4.0 of 5 bubbles 1,989 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Bayview Beach Resort
Bayview Beach Resort
#7 of 12 in Batu Ferringhi
4.0 of 5 bubbles 1,591 reviews
0.1 mi away
Lone Pine Hotel
Lone Pine Hotel
#6 of 12 in Batu Ferringhi
4.0 of 5 bubbles 1,337 reviews
6.9 mi away
Eastern & Oriental Hotel
Eastern & Oriental Hotel
#10 of 82 in George Town
4.5 of 5 bubbles 3,158 reviews
Show Prices
Show Prices
Show Prices

Been to Golden Sands Resort by Shangri-La? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Golden Sands Resort by Shangri-La

Property: Golden Sands Resort by Shangri-La
Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia (Formerly Shangri-la's Golden Sands Resort)
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Official Description (provided by the hotel):
The Golden Sands Resort by Shangri-La first commenced operations in October 1979. It has won numerous awards and recognition as a family- and kids-friendly resort. As such, it enjoys the reputation as the preferred resort among families on holiday. This 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. Adventure Zone, Shangri-La's unique family entertainment center With 387 guestrooms and suites that boast views of either the verdant hills or azure sea, the hotel caters to the needs of individuals, groups and families. Some room types even feature Murphy pull-down beds and connecting doors. Childcare services are available, allowing adults on holiday with their family to enjoy some private time away from their children. At the Kids' Club, which is based in the Adventure Zone's dry play park, children are kept entertained from morning until evening and provided with regular meals and break times. The Adventure Zone is the biggest indoor play park in Penang, offering a myriad of play structures, activity rooms and entertainment options. Here, children can enjoy video screenings and visits from the resort's mascots. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. In addition, they will enjoy racing down the water slides. Holidaymakers can stroll around the resort grounds, which feature extensive manicured gardens and landscaped open spaces. Guests can also enjoy sunbathing and lounging by the pool and in the garden area. The Cool Lounge serves as a transit area for incoming and outgoing guests, and is a cool space where guests may read, surf the Net and enjoy sandwiches and pastries alongside coffee, tea and fruit juice. At Garden Café and Sigi's Bar & Grill by the Beach, children below 12 years old that are accompanied by one paying adult can eat for free. In addition, an outdoor Jacuzzi in the garden and two swimming pools with water slides are available. The resort also boasts a par-3 golf course for those that enjoy golf. Golden Sands Resort by Shangri-La well-equipped gymnasium awaits fitness enthusiasts. For those who wish to spend their time productively while on holiday, there are many daily activities, such as workout classes, cooking classes, craft making courses and visits to the George Town World Heritage Zone (by complimentary shuttle). The popular Batu Feringgi Night Bazaar beckons those who enjoy a stroll after dinner. Here, great bargains on apparel, novelty items, souvenirs and art can be found. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Ebookers, Asiatravel.com Holdings, Travelbag, Ctrip TA, Southall Travel, Odigeo, Holiday Gems and LateRooms so you can book your Golden Sands Resort by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang, Malaysia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing