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“Nice resort hotel for relaxing holidays and fun”

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PARKROYAL Penang Resort, Malaysia
Ranked #5 of 11 Hotels in Batu Ferringhi
Reviewed 11 June 2014

I stayed at this hotel for 3 nights during my recent management meeting. This was an official conference trip but this resort hotel has lots to offer for relaxing vacation seekers. Located at the Batu Ferringhi beach, its about 50mins drive from the Penang airport. Hotel is quite old but the facilities are worth a visit. There are lots of eating places just outside the hotel and there is a night market on the adjoining stretch of footpath.

Hotel also has couple of nice restaurants and the breakfast has a good variety of food. There is a lavish green garden on the hind side of the hotel, just next to the beach. You can enjoy different kind of water sports like water skies, banana boat ride, para sailing and horse riding.

Overall a nice resort style family hotel for a relaxing and fun vacation.

Room Tip: Rooms are of good size but the sea view / pool view rooms are nice.
  • Stayed: June 2014, travelled on business
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Thank Amit D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 17 June 2014

Dear adutta,
Thank you so much for your very nice feedbacks which really help us tremendously to boost our Team moral knowing we did it right for you and family. Also I am very happy that you found our famous breakfast to your liking with plenty of choice.
I do hope to have the opportunity to welcome you back to PARKROYAL Penang Resort in a not too distant future.
Have a wonderful day.
Very sincerely,

François

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1,131 - 1,137 of 2,491 reviews

Reviewed 10 June 2014

What a marvellous hotel! A welcome drink on arrival, sit-down check-in, and staff who were genuinely disappointed they couldn't help us with our tiny suitcases. The room was clean, spacious and comfortable. Breakfast was sensational. The beautiful grounds of the hotel included a private beach and lovely pool. If you like wine, go for the happy hour wine package and enjoy a glass or two on the beach as you watch the sun set into the Andaman Sea. Then head out into the night markets, which appear every night along the main road, right outside the hotel. There are plenty of casual eateries within a stroll of the hotel if you don't want to eat in.

We had a couple of enquiries about the area, which one of the staff was happy to take away and promptly follow up as we relaxed with our happy hour drinks. Now that's service!

  • Stayed: May 2014, travelled with friends
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Thank JoH883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 17 June 2014

Dear JoH883,
WHAAAAOO thank you so, so much for your real nice comments. I am so pleased that my Team shown you our PARKROYAL Penang Hospitality and am glad you enjoyed and appreciated it.
We again do sincerely appreciate when happy customers spare a moment of their precious time to share with us about their positive experiences while staying with us even so it is expected to receive such service! It make a difference to all of us, THANK YOU once again so much!!
Have an awesome time ahead.
Very sincerely,
Francois

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Reviewed 10 June 2014

We stayed for 6 nights at the Park Royal Penang Resort, and had a wonderful time totally enjoying sitting around the pool and also taking a few dips every so often. We had just had a week in KL so wanted to chill out. This is the second time we have stayed there and we would recommend it to everyone. The staff are great, the food great (although we found the seafood is pretty bland in Malaysia compared to Australia) and the amenities fantastic. I was even able to use their computer in the business centre, as I didn't take mine with me. Thanks once again for looking after us.

Room Tip: All rooms are great because most times people don't stay in their rooms all day, although I woul...
  • Stayed: May 2014, travelled as a couple
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1  Thank Cheryl V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 17 June 2014

Dear Cheryl V,
Thank you so much for your positive and nice feedback, most particularly for a returnee, surely a good sign. Always a great pleasure for all of us at PARKROYAL Penang to hear we did it right for our guests; this is a great satisfaction, THANK YOU, THANK YOU, THANK YOU!
See you soon back home and have a wonderful-wonderful time ahead.
Very sincerely,
Francois

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Reviewed 10 June 2014

We were able to take a few days off and visit Penang recently where we stayed at the Parkroyal in Batu Ferringhi. It was magnificent as always. We arrived there pretty late at night, and we were received extremely cordially, the Staff were terrific. They answered our questions without problems, even directions and places to go to. The room was very comfortable, the pool areas terrific for all ages. The room was very comfortable and it possibly needed some paint work here and there. The beach is excellent and only a matter of about 30 steps from the resort's boundary. The night market right outside the front door was terrific but the eateries places in the vicinity of the resort were excellent. There were plenty of activities to partake in. I would have no problems going back there again. Breakfast in particular was terrific with heaps of food to have and enjoy.

Room Tip: Rooms facing the beach had their own balconies. Good for families with little children as activities...
  • Stayed: June 2014, travelled as a couple
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Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 17 June 2014

Dear John A,
How nice to read your kind message and I am so pleased to know you had a really good time with us at PARKROYAL Penang and your generous comments on our Associates and Breakfast will surely be shared with all of them. I tis always so nice to hear from our happy guests, a very motivating effect on all of us.
Thank you for support and very kind recommendation.
Have a fantastic time ahead.
Very sincerely,

Francois

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Reviewed 9 June 2014 via mobile

I couldn't find any fault..Everything was satisfying..The staff were very nice and smiling everytime they bumped into the guests, and friendly too..They made efforts to chit-chat with me while I was waiting with my kids at the lobby..the staff at the kids' club were nice too..we brought the kids quite late in the afternoon, one staff even offered to look after my 7mo..

As a family with 3yo and 7mo, this hotel had made us feel almost like home..baby cot was sent to our room just minutes after we checked into our room..our room, the grand deluxe sea view was comfy, and had ample space to put the baby cot which is great when you have kids who like to run or crawl around..

the ambience was captivating, to me..we couldn't really spend time by the pool or beach, so we were always in the room (the kids don't really like beach/pool) so having a scenic view made us feel like we were down there by the beach/pool..we also spend time at the kids club where the kids really liked it..


as for hotel's food, our room included breakfast package but we didn't go because we heard that it's a long queue..and plus we didn't want to tire ourselves, not from queuing but from having to handle moody sleep-deprived kids..so on our last day there, we ended up ordering in-room dining instead..and when the staff found out that we didn't go down for breakfast because we have a under 1yo baby, they told us that they will try to bill this as the "bought" breakfast package..and this act really made us feel like our trip was worthwhile, being treated nicely and with consideration by the staff..


we would definitely stay at Park Royal if we come to Penang again in the future..maybe next tine the kids will enjoy the pool and the beach..

Stayed: June 2014
2  Thank Noor Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 17 June 2014

Dear ,
I am so, so pleased that our Team show you and your family our warmth and Care we are known for and am glad you had a very pleasant, relaxing and memorable hotel experiences while staying with us at PARKROYAL Penang resort.
I will surely share with my Team your real kind and generous comments which will come as a boost of moral to all of us, A BIG THANK YOU as it mean a lot to all of us to receive such positive feedbacks!
We are all waiting for your next visit and look after your little one while you can enjoy a rest time and may a good SPA to completely relax, we know how it feel to be a mother of young one!
Have a real awesome time ahead and wish you all the very best.
Sincerely,
Francois

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Reviewed 7 June 2014

Overall not a bad hotel, we stayed here for 5nights in a 2 bedroom room, the room was not fantastic by all means really in need of a good clean, the downstairs restaurant serves up some terrible food as well. On the bright side the pool is great and the cocktails are cheap, there is a big pool with slides for the little kids and the beach out the front of the hotel is nice, beside the people bugging you to ride the horse. I would recommend putting in the extra couple of bucks and stay next door at the hard rock.

  • Stayed: March 2014, travelled with family
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Thank Leighton M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 10 June 2014

Dear Leighton M,
I am sincerely and deeply sorry we did not had a chance to meet while you were staying with us to enable to correct or clarify some issues with you and assure you a more pleasant and enjoyable stay with us.
I am pleased to let you know that we are presently working on a room and hotel facilities renovation program and do hope you will give us another opportunity to serve you and prove to you that your past experience is not our usual standard of the Resort. Please do contact me personally and will ensure you a more pleasant experience.
Very sincerely,
Francois

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Reviewed 6 June 2014

We had a lovely stay at the ParkRoyal over Chinese New Year. The pool was lovely and there are great chairs, day beds and lounges to lay on while you catch some sun. The rooms were lovely and bathrooms in particular were very nice. Overall, the resort is comfortable but is a little bit dated and could use with a bit of a facelift and modernising of menus (including cocktail menu). Thanks for a lovely CNY.

  • Stayed: February 2014, travelled with friends
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Thank Molly0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 10 June 2014

Dear Molly0707,
Thank you for your kind message. We are very pleased you had a pleasant and memorable time with us at PARKROYAL Penang and I am pleased to let you know that we are presently working on a refreshment program for our rooms and resort facilities.
We all look forward to welcome you back in a not too distant future.
In meantime I wish you a fantastic time ahead.
Very sincerely,
Francois

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Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
Price Range: £70 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Official Description (provided by the hotel):
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia

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