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“Nice hotel to stay” 3 of 5 bubbles
Review of Bayview Beach Resort

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Bayview Beach Resort
Ranked #7 of 12 Hotels in Batu Ferringhi
Singapore, Singapore
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice hotel to stay”
3 of 5 bubbles Reviewed 18 May 2014

The hotel had nice pool, and decent selection for breakfast.The spa in the hotel is way too expensive. In front of the hotel there are spa places, that are cheaper not the interior of the place is not much worse from the one in the hotel. The rooms are specious, but the bathrooms (especially showers) could be a little bit cleaner. There weren't renovated for long time. Overall the staff was very nice.

  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JoanRa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, 20 May 2014
Dear JoanRa,

Thank you for your recent stay with us and I am sorry the housekeeping was less than diligent to clean the shower areas, the housekeeper has been informed accordingly to ensure our team is more attentive. I am glad our nice pool, breakfast, spacious room and our very nice staff have made it up to you.

We look forward to welcoming you back again and serve you better.
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1,628 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (430)
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English first
Kuala Lumpur, Malaysia
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 14 May 2014 via mobile

An old hotel with beach front located at famous Batu Ferringhi. Beach rather dirty as river flows next to the hotel braigs dirty water.

Lots of activities for all with swimming pool tennis table tennis gym volleyball and games room for kids.

Rooms and small lifts need upgrading as they are old. Western local chinese and I dian food restaurants are available of average quality.

Stayed May 2014, travelled with family
Helpful?
1 Thank MpoloKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, 16 May 2014
Dear mpoloAbuDhabi,

Batu Ferringhi is located along a busy shipping route and regrettably our sea water is not known to be pristine and the beach is open to public use. Hence, our hotel compensate this situation with a hygienic and safe swimming pool for our guests and a restful & well maintained garden to unwind. As for the river running next to the hotel, according to the Department of Environment, the sea water around the area is indeed safe. This was based on tests done on samples taken from the river and along the beach area. Generally, the beach is cleaned well by the Local Council and we will highlight your comment to them for their immediate attention. Thank you.

I am sorry our style of hotel or room did not meet up to your approval but I am delighted that you have found lots of activities to keep you and your family happy at our Resort.

We look forward to welcoming you and your family back here soon. Thank you and Happy travelling 2014!
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Kampar, Malaysia
1 review
4 of 5 bubbles Reviewed 12 May 2014

The overall resort is nice. But there have some problem need to say out, first is the refrigerator there have some small cockroach around there. Then the corridor like a bit dark such as when late night, there is not so much light at the corridor, it feels like a bit scare when walking back to the room. Third is the television is only a few channel to choose. But the overall is okay such as the service, room, the beach the people are nice and the price is affordable. I like the place that near beach. It is so nice when walking at the beach.

Room Tip: If wanted to search an affordable price and near seaside, try to look for Bayview Resort. It will ve...
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Issac90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, 16 May 2014
Dear Issac90,

We are delighted that overall you liked our rooms, good staff service, pricing and given us a 4/5 rating. We have a regular pest control programme in place to address any pest issue so please revert and advise the room number you had stayed in if you have not already informed us whilst you are with us, thank you. We will be looking into additional lightings to brighten up the corridors as reported. We regret you found our 15 television channels insufficient as we try to keep our cost down in order to offer reasonable & affordable pricing for our guests when opting out of providing more channels in our rooms that will necessitate raising our room rates.

We would like to thank you for staying with us and we hope to serve you again the next time you are in Penang.
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Hong Kong, China
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

Overall the hotel was nice, but there were a few things off that just kept it from being a place I would recommend. The restaurants in the hotel were rarely open. It was just confusing. I saw several menus and restaurant areas, but they never seemed to be open. Only the expensive place that the room service orders from. We ended up at the restaurant across the street for meals, and it was great, just not as convenient.
The laundry service was expensive, but there was a laundry place across the street as well that did it for a more reasonable price.
There were beach activities located within the hotel as well that seemed more expensive than they should have been.
The kids water play area was nice, but more suited to kids younger than my 8 y/o. The beach was OK, but with all the signs up warning about jellyfish who would risk swimming in it?
All in all, it was ok, but just not as great as I had thought it would be.

Room Tip: The view from the hill side looks out over the street and buildings across the street, so really not...
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  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dougmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, 9 May 2014
Dear dougmal,

I am puzzled by your comments that our restaurants seemed to be rarely opened whereby with the exception of the Marco Polo Chinese Restaurant which may have been closed due to private functions, the La Verandah Restaurant opens daily for breakfast, lunch, snacks and supper from 6.00 am to 1.00 am DAILY and the Sagar Indian Restaurant is opened for lunch (except Monday) and dinner DAILY. As mentioned in past reviews, we are unable to compete with the illegal eateries outside as they have no compliance costs that we have to incorporate in our pricing. We do however offer safe and hygienic in-house restaurants for our guests at their convenience.

Regrettably where we are located along a busy shipping route, the sea water quality along Batu Ferringhi in general has the unpredictable presence of jelly fish. Hence, we compensate this situation with a hygienic and safe swimming pool for our guests. I am glad you found the Play-Pool nice for younger children and that overall the hotel is nice.

We thank you for choosing to stay with us and we look forward to welcoming you and your family back when you are next in Penang.
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Singapore, Singapore
1 review
3 of 5 bubbles Reviewed 7 May 2014

Was staying here with my family on 3/3/14 for two night under family suite hill view, the room just OK ( simple decoration ).

Swimming pool was great love it so much!! :)

hotel location bit far for town area take about 20-30min to Georgetown by car.

Around the hotel area you can find a lot of restaurant and also walkable to night marked.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ziecfaizie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this review, 9 May 2014
Dear ziecfaizie,

The resorts quieter ‘not near yet not far’ location has always received mixed reviews from guests but thankfully most prefer the quieter end with easy accessibility to the hustle and bustle of the Batu Feringghi night market! I am so glad that you found our swimming great and most enjoyable!

We would like to thank you for staying with us and we hope to serve you again the next time your travels brings you to Penang!
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Derby, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

We stayed here at Easter in a family rooms which is two rooms in one. Very spacious.They are a bit strange about how many people you can have in room. We were with friends so we put a bed in their room to accommodate our youngest and that resolved the issue but she still slept in our room. We had a huge bed which four could have slept in.
The staff were very friendly and helpful. As soon as we asked for something someone was there to do it for you even the kids. When they asked for drinks and the staff always knew who they belonged to and came to get a signature. They loved the pool and the gardens where you could sit if the sun was too hot
The only negative thing about the hotel is the the rooms need updating just a bit dark and worn although still serviceable. The staff at breakfast are a bit miserable the take your room ask your room number as though it's some military exercise. Think I only saw one girl smile and then the restaurant manager told her off in front of customers. Poor. She also worked at the pool bar and smiled there too as did all the staff .
For lunch try Enca opposite the hotel, doesn't look much, but the food is excellent they also have the Tandoori at the food court in Long Beach, also worth a visit.
My wife had her toe nails painted at the spa. What a mess even I could have done a better job. Having paid for it she promptly took it off and did again herself. The nail lacquer was of poor quality and uneven.
Would use the hotel again too noisy on the strip at night with kids even the hotels there you can still hear it.

Room Tip: Upgrade to a family room higher up the building for the view, like a mini suite
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ewtbml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-at-Bayview, Manager at Bayview Beach Resort, responded to this review, 9 May 2014
Dear ewtbml,

Thank you for giving us a very good 4/5 rating on your recent stay at the Bayview and for commending our spacious family room, huge bed and friendly staff providing good service. The pool is indeed the biggest attraction in the hotel with its spread out garden and shaded cabanas cluttered in strategic locations for guest use. We are glad you enjoyed it.

All our rooms has been continuously updated to provide guests with comfortable and convenient accommodation. By end of last year, we have completed adding additional lighting in our family rooms as previously we did have some complaints about the dim in-room lighting so I am surprised to actually receive this feedback. I would greatly appreciate it if we could communicate further details of your stay at chelvakumar.c@bayviewhotels.com and we discuss further as to how we can make your future stay with us better.

Finally, I am sorry about the poor impression we have given you during breakfast and also at the spa. As we are aware of the breakfast incident, I have personally spoken to our Food & Beverage Manager to improve where we can do better. As for the spa, I have written to the spa operator to remind the spa associates be more mindful when serving guests.

Once again I do apologize for our shortcomings and I know we will do better in the future. Thank you and i do look forward to hearing from you.
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uk
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 7 May 2014 via mobile

I was a little disappointed after arriving. The room could do with a lick of paint and the furniture was a little shabby. However, the room was quite large and the bed was enormous but with awful pillows.
The gardens were quite large and there were plenty of sunbeds around though April is the quiet season. Breakfast was a range of cereals, fruit and the usual sausages, bacon eggs etc, breads and cakes, yoghurts.
The pool area was nice and the beach nice also. There was a sign up just before you reached the beach basically warning swim at your own risk because of jellyfish. Straight opposite the hotel are mini marts and a couple of cafés/basic restaurants. Hardrock hotel is right next door where you can have a drink and most nights they have an amazing band on. Next time I would choose a different hotel.

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sm4rtgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-at-Bayview, Manager at Bayview Beach Resort, responded to this review, 9 May 2014
Dear sm4rtgirl,

Warm greetings from the Bayview! We are saddened over your disappointment with your room during your stay with us. I am sorry that you felt that the furniture was shabby and the pillows are bad. As a standard practise, all rooms are inspected frequently for any defects or required upkeep or spring cleaning. Pillows and other in-room items are constantly checked and replaced regularly. It is most unfortunate that we are unable to ascertain your room number so that we can check and improve further.

Our breakfast buffet spread is normally a hit with our guests and so is our pool and garden area. April is indeed a quiet month for us but normally due to our size, even the busy month doesn’t look busy around the garden. The jelly fish warning signage at the entrance to the public beach were simply put up to express our concerns for our guest comfort and safety. As there have been jelly fish cases before in and around Penang island it is in our opinion that our guests should know.

We are disappointed that you may not stay with us again on your future visit to Penang but nevertheless we thank you for staying with us and for taking the time to review us on this forum. We wish you happy travelling 2014!
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Additional Information about Bayview Beach Resort

Property: Bayview Beach Resort
Address: The Bayview Beach Resort Jalan Batu Ferringghi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#5 Spa Hotel in Batu Ferringhi
#7 Luxury Hotel in Batu Ferringhi
#7 Family Hotel in Batu Ferringhi
#7 On the Beach Hotel in Batu Ferringhi
#7 Romantic Hotel in Batu Ferringhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bayview Beach Resort 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Bayview Beach Hotel Batu Ferringhi
The Bayview Beach Hotel
Bayview Beach Resort Penang, Malaysia

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