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Bayview Beach Resort
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Reviews (1,844)
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All reviewsmeditation poolnight marketfamily suitehuge bedpool areaswim up bartwo single bedshill viewbuffet breakfastbit datedbaby poolnice poolrooms are largehorse ridingstandard roomfoot massagethe hard rock hotel
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Reviewed 28 May 2014

Penang is a major tourist destination and competition between hotels is high. Bayview, whilst not on the top rung of accommodation options on Batu Ferringhi, is a very comfortable and well appointed 'resort' style hotel probably most suited to family holidays.

A spacious and glassy atrium serves as the lobby with glass lifts serving all the accommodation floors. The rooms are large, especially the family suites... with two bedrooms, a living area and small kitchenette.

Staff are great. Helpful, polite, well presented. The hotel surrounds include a great pool well monitored by staff. Beach access, as with all resorts along Batu Ferringhi, is good, however the beach has been neglected in recent years.

Very satisfied with our 'family' stopover for two nights and would have no hesitation to return to Bayview again. Very competitive room rates for the standard of accommodation and facilities supplied.

Room Tip: Views not fantastic from any level, although a beach view room is better from the higher floors
  • Stayed: October 2013, travelled with family
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2  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this reviewResponded 29 May 2014

Dear Mark B,

Thank you for giving us a very good 4/5 rating on your recent stay here and your nice review of our large family suites with the extended living room that accommodates very well for families, plus all the highlighted recreational facilities we offer. This make us one of the most preferred resorts along the beach for family holidays. Our resort has a variety of rates and packages offering the most reasonable rates along Batu Ferringhi beach in comparison with other hotels in the area. I am glad this suits you well.

We are delighted you are confident in returning to stay with us and we look forward to extending you another pleasant stay. Thank you.

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Reviewed 27 May 2014

What is nice?
(a) Pool is about the only redeeming feature in this hotel. It is around 15-20m in curvy length. So, for those who wish to swim laps, the length is welcome.
(b) Location. As hotel is located along the end of the Batu Ferringhi beach area, there is the nearby night market (15 mins walk away), access to restaurants and eateries, buses to town / airport, etc.

But even at the beach, there is another unique practice.
When I wanted to use the beach chairs, I was informed by the staff that certain chairs and tables were already occupied. The staff said that reservation is available at RM50 per day. Another interesting money making practice.

What could be better?
(a) Jaded look in the lobby, restaurant and in the room. I guess it is about time to redo the hotel.
(b) Room had no room sandals, towel card, dirty balcony chairs, etc. I wonder where is the supervision and whether there is any quality check on the room upkeep.
Note: Hotel had a strange practice where pool towels can only be obtained with a towel card. I guessed this resulted from too many stolen towels. But I wonder if this should be the solution.
(c) Food in the restaurant tended to be expensive and not something one would look forward to eat again.
(d) Wifi in room is chargeable.

  • Stayed: March 2014, travelled solo
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1  Thank IamQingfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this reviewResponded 29 May 2014

Dear IamQingfa,

Thank you for staying with us and particularly finding our pool delightful.

If you are referring to the cabanas and sunbeds been taken up, they are actually for rental for exclusive usage. As explained in earlier postings, reserved cabanas are rentable for exclusive usage to prevent previous difficulty of guests competing daily to take territorial possession of the free for all cabanas. However, we still allow the “first come, first served” basis for any free cabanas that have not been rented out. This way, we manage to keep most guests happy as those who want exclusive use have to pay for the privilege and those who are not willing to pay understood that they have an option to do so if they want exclusive usage. I regret this system has somewhat caused you the wrong impression.

We have taken note of your comments over the cleanliness of the balcony chairs and remedial actions have been taken by the housekeeping department to be more vigilant when checking rooms. For your information, bathroom slippers are available on request.

Regrettably (as mentioned in our previous posts regarding food and beverage prices) and like all hotels in Penang, we are unable to compete with the illegal and unlicensed operators with no compliance costs selling at cheaper prices on the streets. However, the Hotel provide a convenient and hygienic place to have your food and drinks with Happy Hours offers at certain times in the various outlets.

We have extended free in-room wi-fi with effect from 1 September 2012 so we are confused when you said we charged for wi-fi usage in the room. We only charge guests for using our computer (PC) at the Business Centre for those guests who do not have internet connectable gadget thus preventing guests from hoarding the PC for long periods.

We hope to welcome you back when you next visit Penang.

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Reviewed 27 May 2014 via mobile

Pros-
Spacious rooms!! Great big sized beds too!! Plus kids stay for free package was really great for family of 4.
Pools were very nice and hats off for having the kiddie pool as my kids loved spending time there enjoying the slides and spray guns. Even the baby pool is well shaded to protect your precious little ones as they enjoy themselves at the pool.
The breakfast buffett is well stocked.
Downside- some of the rooms may be a little musty when you first check in.
Overall - a great budget friendly hotel for families.

Stayed: April 2014, travelled with family
2  Thank Caladus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Edwin Yap, Area General Manager at Bayview Beach Resort, responded to this reviewResponded 29 May 2014

Dear Caladus,

I am glad you found our rooms spacious and comfortable and that our popular children’s Play Pool has proved to be a hit with your family. We are delighted that it has given them so much fun and joy during their stay. We are also happy that you and family have enjoyed our delicious breakfasts spread.

Our open non air-conditioned corridor leading into an air-conditioned bedroom may give some guests the smell of dampness due to the different ambient temperature which does not take long getting used to.

Thank you for staying with us and we hope to welcome you and your family back again for another great stay in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

As the name imply, it is beach resort so it is good if you wish to enjoy beach activities around the Batu Ferringhi beach area about 15-20 minutes walk from the Ferringhi night markets. It is a rather 'tired' looking hotel but staffs are warm and welcoming.

One unfortunately incident we have experienced is that the bed linens (pillow, pillowcases, bedsheets etc) have the damp musky smell (the horrible smell of undried clothing which linger on forever). The housekeeping was very helpful - but as explain by the hotel staff, this is well-known problem/feedback from hotel guests as the hotel has recently change laundry provider which was a bit of shame.

It is quite far from the Georgetown if you wish to enjoy the city heritage sightseeing, so you need to allocate car or transportation to and back if you are staying Bayview Beach Resort.

  • Stayed: May 2014, travelled on business
    • Value
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1  Thank LW_Lai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Manager at Bayview Beach Resort, responded to this reviewResponded 28 May 2014

Dear Laila_W,

Indeed we are very different in style & look from the modern day hotel and we do try to maintain our retro feel as part of the hotels concept. Emphasis has always been on the substance of our caring & efficient service and good value which is what we are well known for.

Further to your comment on the musky bed linen, we suspect that there was a batch of defective linen used that was insufficiently dried due to a rush-job over the busy period that may have caused the “smell” issue mentioned. Please accept our apology and we will be more vigilant when checking the linen.

As you have rightfully mentioned Batu Ferringhi (beach) is indeed quite a distance away from the hustle & bustle of Georgetown city but we are easily accessible with regular inexpensive but excellent public bus service with the bus stop just right in front of the resort. Intervals are between 5 to 10 minutes all day.

Thank you for staying with us and reviewing us. We certainly look forward to your return again for a pleasant vacation and relaxing stay with us the next time.

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Reviewed 23 May 2014

We found this hotel to be very high standard and very enjoyable to stay but the food is a little bit expensive the rooms are very spacious
The water sports are fantastic and there's a regular bus the 101 going every 20 minutes to the town

Stayed: May 2014, travelled with friends
1  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewBeachResortPg, Manager at Bayview Beach Resort, responded to this reviewResponded 28 May 2014

Dear Paul M,

Thank you for your comments on our high standards and we are glad that you have enjoyed your stay with. Food and beverage prices in proper hotels (this one or nearby) will be higher than the restaurant and eateries available along the stretch. This is due to the higher cost involved to maintain and meet the hygiene and safety standards set by local authorities which unfortunately the smaller eateries do not necessarily comply. We do however provide our guests with happy hours and special priced menus which has reasonably discounted prices for our in-house guests during certain time of the day.

We thank you for choosing to stay with us and we look forward to welcoming you back when you are next in Batu Ferringhi.

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