I stay in this villa in August with my family. This is my second time in Penang. The first time we stay in Georgetown.
We really enjoy our stay in this villa. It is very clean and big. The furnishing is high standard. It is better then many other hotels. We like the bed. The mattresses really are so comfortable.
I like the location of the villa too. The surroundings is quiet. Only setback is it take 10 minutes to walk to the main road. Better if you have a car.
I would definitely recommend this villa.
We rented the property for almost three weeks in September as a base in Penang whilst we traveled around Malaysia and Indonesia. The rental process was easy and the owner friendly and accommodating so we where very excited at the prospect of staying there.
This excitement however soon disappeared as we drove in to the property to see temporary fencing, a temporary security hut and building work all around us. In September 2013 there were approximately five houses inhabited in the entire development which resembled a ghost town. This disappointment was compounded by the Agent, who despite having agreed to specific arrangements to meet kept us waiting at least 45 minutes.
Once the Agent finally arrived to hand over the keys the house proved to be exactly as advertised, modern clean and extremely well furnished. During the initial meeting we expressed our concerns regarding the unfinished nature of the surrounding area, however we were assured that this will not affect our stay as no noise or dust would be generated by the construction work. This turned out to be a complete tissue of lies as we were all awoken by the sound of construction the very next morning.
We complained several times to both the agent and the owner however they did not accept the fact that they had both mislead us by not revealing the "new" nature of surrounding developments. This incidental became a norm for the Agent who I believe to be unreliable, less than punctual and prone to stretching the truth. This in my opinion however does not apply to the owner who I consider to be extremely genuine and trustworthy, his judgement however may be impaired by his staff in Penang.
Instead therefore of writing a glowing review of this lovely property I must caution any potential visitors that they shall encounter the same problems as we have until, I would suggest the end of 2014. Please see the attached photographs to back up these opinions and be aware.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|People with disabilities||Older travelers|
|Families with young children||Large groups|