My family and I stayed at the Lone Pine 5th August to 19th August 2014. We arrived fairly late in the evening to a complimentary fruit drink. My personal feeling was the welcome was a little lack-lustre, not quite up to the mark of our welcomes at other hotels in Batu Ferringhi. Maybe it was just tiredness.
We were shown to our rooms on the second floor, which were spacious and well maintained. The White wall with TV on facing the bed, looked a bit stark with nothing on it other than the tv. The bedroom could also benefit from a mirror. The view from the room was toward the beach, looking over the roof of a lower building and through some trees beyond.
The bathroom was well appointed plenty of mirrors in here, excellent shower with a choice of shower heads, one wall mounted with adjustable height, and another overhead, and always plenty of hot water. The rooms were well serviced every day with complimentary bottled water and soft drinks. House keeping also came round each evening to top up everything, including the fresh fruit bowl in the room.
On the first Thursday of our stay, we were invited to the Managers cocktail party in the bar where there was free flow drinks while senior staff members mingled with the guests. There was also a photographer on hand taking everyone’s picture and was delivered to your room with compliments the next day. During our stay we also received a couple of complimentary bottles of red wine, would have preferred white, but it is the thought that counts. We also received complimentary chocolates to our room.
Breakfast is served in the Bungalow restaurant, where we found ample choice; we did enjoy our breakfasts at the Lone Pine. There is one small issue though, no one seemed to be able fry eggs properly, the staff would put the oil in the frying pan, place the eggs in the hot pan, fine so far, but they just could not leave the egg alone to let the white set, they jiggled it around the pan, putting the spatula into the uncooked white mixing it around, trying to speed things up I assume, but invariably breaking the yolk in the process. The egg station, to me, was under equipped. Other hotels we have stayed in did fried eggs on a large griddle, enabling the cook to have several eggs cooking at the same time. At the Lone Pine there were only two small omelette pans trying to cope with fried, scrambled eggs and omelettes, against the volume of guests, needless to say the pressure was on for the poor staff. It also appeared a couple of the young cooks had been thrown in at the deep end. Probably with the thought, that anybody can cook eggs.
The pool area was also very pleasant to sit at, never seemed to get too busy, with plenty of nice soft towels on hand.
The Lone Pine is a sister hotel of the Eastern Orient Hotel, George Town, Penang, which is always mentioned in promotional literature, however, it is not the E&O and therefore does not compare with its standard, the standard is good at the Lone Pine, but the E&O is in a class of its own, rather like Raffles in Singapore.
Over all, we found the staff friendly, the hotel provided everything we needed and we do recommend the Lone Pine, we enjoyed our stay there and will return again…………….can’t wait!!!
- Official Description (provided by the hotel):
- Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort reopened its doors refreshed in design and facilities, but still infused with the same colonial spirit and idyllic charm that has made it one of Penang's legendary hotels. ... more less
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- Also Known As:
- Lone Pine Batu Ferringhi
- Hotel Lone Pine
- Lone Pine Hotel Penang, Malaysia