I recently spent some time at Hamanasi Resort. I stayed there before in 2011 as a guest and my review was very positive then. If you've read any of my previous reviews you'll know that I love well run hotels. This time I was working in Belize so the hotel was closed. But I'm writing this review to register that although the hotel was closed and I was the only guest, I was still given the optimum level of attention as if the hotel was full of visitors and running at full service. My every need was catered for. While the hotel was closed the management and staff were undergoing what seemed to be a very thorough training programme from safety right through to service which acted as confirmation as to why this hotel is doing so well in providing the ultimate Customer Experience. I'm a Customer Experience Practitioner and have been in the travel industry for 16 years and I have to say that this hotel is leading in this area because the owners, managers and staff are committed to constant improvement. This visit gave me a birds eye view of the amount of work that goes on behind the scenes so that we, the visitors can experience the holiday of a lifetime. As an advocate for sustainable travel I asked a number of the employees why they loved working at Hamanasi. I was pleasantly surprised to hear so many of them attest their love for their work to the owners and how well they are treated as employees. If you're planning a trip to Belize, I'd say Hamanasi is definitely your first choice it's a BUCKET LIST choice! The attention to detail and genuine love for outstanding service is a phenomenal breath of fresh air. The tranquil and lush surroundings will ensure that you wind down from your hectic lifestyle. There are sea view and pool view choices of rooms. The inland rooms are known as tree houses for those who love a more natural rainforest feel. This is a divers haven with extremely well trained dive professionals who have the best there is to offer in the marine experience. The best thing about this hotel is the dedicated staff. They care, they're committed and they love what they do! Great ingredients for a fabulous holiday! Congrats to the owners, managers and staff at Hamanasi for such a well designed service offering. The names are too numerous to mention. You are all fantastic and I will see you next year when I return with my family.
- Official Description (provided by the hotel):
- Experience the best of Belize on and offshore! Hamanasi is a secluded, casually elegant eco-resort. Unwind in spacious tree houses, beach front rooms and suites with AC, private porches and gorgeous hardwood furnishings. On property has a full service restaurant, bar, pool, lush gardens and a Gold Palm 5 star PADI dive facility. Onshore, explore Mayan ruins, Jaguar Preserve, caves, jungle rivers and rain forest waterfalls. All inclusive packages, Honeymoon and romance packages available. ... more less
- Also Known As:
- Hamanasi Adventure And Dive Hotel Hopkins
- Hamanasi Adventure And Dive Resort Belize/Hopkins