I've travelled quite a bit of the world, especially the Carribbean, been to most of the islands and mainland hot spots, but I've never seen customer service quite like this. I was at the resort with my friend who happens to have a severe fish allergy as well as some fruits and vegetables. Her fish allergy is so bad that even if the plate of fish is swooshed by her, she would react to it immediately. She brought a couple of epi pens with her, but as it turns out, she didn't need them. The special attention and care she got from the staff at the Belizean Dreams Resort was unparalled. Every meal she ordered was made special for her separate from the rest. I'm sure this was difficult for the kitchen staff because fresh fish was always being prepared as the fishing boats came in daily with their catches. But they did it. They knew she was allergic to canatope they made her a fruit tray without it etc. They really made her feel special. I wanted to dream up something just so I could get this special kind of treatment. But all kinding aside all the guests were really treated with "kid gloves" sort to speak. I would wake up and watch the sunrise at approx. 6:30 a.m. on the edge of the dock when to my surprise I would have a thermos of coffee, cream, sugar and baked goods brought to me. Now this is service! The staff got to know us and the other guests and knew exactly what we wanted. I liked orange juice, my friend pineapple. I liked my espresso double my friend cafe au lait. It was unbelievable. Our villa was spotless with lots of towels. The resort staff was very friendly and was always available to answer any questions about the resort, the eco trips or Belize. I highly recommend this resort to individuals with discriminating taste, honeymooners and difinitely If I had to plan a wedding it would be at the Belizean Dreams Resort.
- Official Description (provided by the hotel):
- We are a small, intimate Belizean Owned and Managed Resort nestled on the coast of Hopkins Village, southern Belize. ... more less
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- Also Known As:
- Belizean Dreams Hotel Hopkins
- Belizean Dreams Hotel Dangriga
- Belizean Dreams Dangriga
- Belizean Dreams Belize/Hopkins