Today we had our experience with Tours Papagayo and unfortunately we're extremely disappointed. They were extremely disorganized from the beginning. They appeared to have no advance idea of our booking. I was unsure that we even had the correct vendor, however after several calls on their part, they honored our coupon, accepted our payment and provided the wave runners. At the conclusion of the rental, the staff was extremely rude, condescending and especially inappropriate with my wife.
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