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“An elegant yet comfortable resort” 5 of 5 bubbles
Review of Four Seasons Resort Costa Rica at Peninsula Papagayo

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Four Seasons Resort Costa Rica at Peninsula Papagayo
Ranked #2 of 15 Hotels in Gulf of Papagayo
New Orleans
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“An elegant yet comfortable resort”
5 of 5 bubbles Reviewed 31 May 2014

We stayed here for a wedding and got a special rate on a 3bedroom/4bath house. It had floor to ceiling windows with views of the water from every room, an espresso machine and fully stocked wine refrigerator in the kitchen, indoor and outdoor showers in the master, and a small private swimming pool. The bedrooms were spread out on 2 levels, so there was plenty of privacy. The house was 3500 sq. ft. and was beautifully appointed.
The sunset wedding on the beach was magical. This is an exquisite setting for a wedding.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lulunolu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this review, 2 June 2014
Dear Lulunolu, thank you for your glowing review. I am really glad to read that you enjoyed the villa and that all in the wedding party had a memorable stay with us in Costa Rica. A most romantic and special setting for a wedding in paradise - our conference service team know how to create magic. Have a look at our pinterest walls for some amazing pictures. Looking forward to welcoming you back in the near future, Pascal Forottti, General Manager.
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1,815 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Harrisonburg, Virginia
Level Contributor
183 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I havent stopped talkting to my friends about what a perfect vacation this was. The service is outstanding from the chaise lounge at the beach freshly wrapped in a terry sheet to the chilled citrus towels the friendly staff somehow manage to always produce. They are there when you have the slightest need and not when you want to be alone. They pamper you from the moment you arrive, it is so worth it. The restaurants were very good and we didnt have a bad meal and our room was impeccably cleaned. The golf course is spectacular and even if you didnt bring your wrenches you should tour the course-ridiculous views. we had room 2103 and loved it. 80 yards to the ocean-100 yards to the bay 5 pools(or was it 6) within 60 yards of our door. Amazing-slept the sleep of the converted. Tons to do-sportfishing, snorkeling, they have paddleboards, kayaks, you definitely wont get bored. We loved this place and will be back!

Room Tip: 2103 is good, ground floor nice ocean view and it was quiet but close to everything. There are some...
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  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this review, 29 May 2014
Dear David, thank you for your great review and we all feel like you - we have a piece of paradise here and happy to share it with all. I am glad to know you felt like in heaven, and kept busy with all of the activites we offer. We are already looking forward to welcoming you back soon, to keep on pampering you like you deserve . Pura Vida, Pascal Forotti, General Manager.
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Sanford, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

The location of the resort is quite lovely and we enjoyed our vacation until many in our group became ill. I finally came down with the same stomach bug the night before departing. I feel the resort could have done more to educate and alert everyone. No one ever acknowledged it. And the group that arrived and stayed before our group was also severely ill.
It is still a mystery why everyone became so ill. But it was truly awful and I was not 100% better for nearly 2 weeks. I can't help but wonder if it was the water. Should we have only been drinking bottled water?

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Floridagirl0816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this review, 29 May 2014
Dear Floridagirl, thank you for taking the time to share your experience with the travel community. I am so sorry to know that you fell ill while at the resort and just before departing. I hope you had a safe trip back home in spite of it. The Ministry of Health in Costa Rica has confirmed the presence of a virus in the Guanacaste region. Rest assured that we have very strict health and safety guidelines and that the water is perfectly fine. We hope that you will return soon and continue to see the resort and Costa Rica as a future destination. Best regards, Pascal Forotti, General Manager.
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Huntingdon Valley PA
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

This is my favorite Four Seasons location. The staff is welcoming and professional. The surroundings are scenic, including the wonderful vistas on the golf course. Makes for a great family vacation. We were fortunate enough to use a 4 bedroom cottage for a week and thoroughly enjoyed it. We enjoyed the restaurants and no one in our party were ill.

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this review, 28 May 2014
Dear Stuart, I am glad to read that you had a wonderful family vacation with us in paradise. and even better to know we have now become your favorite Four Seasons. We love to have you back soon and keep giving the Pura Vida life style. Best regards, Pascal Forotti, General Manager.
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New York City, New York
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

This Hotel it is to relax completely and isolate from the city...

From the moment we arrived began our truly first class experience, greeted by the hotel's assistant manager and guest services manager- cold towel, fresh juice and warm greetings with sincerely wonderful smiles. We were quickly escorted to our rooms, given the liberty to check-in once we've settled and unpacked. Our villa is beyond exceptional, tropical elegance nestled into the mountain side. The facilities are beyond belief, staff accommodating, professional, engaging and genuinely warm- many knew our names within hours. We had a great day of fishing and the chef was kind enough to prepare it in several different ways for our dinner that evening- by the way, some serious culinary skills! You can't go wrong by staying here- it is super exceptional resort, From the property to staff and facilities to beach crew to tennis experience. All in all the most relaxing experience with the family. There's something for everyone..
Staff is outstanding. They will do anything possible to make your stay wonderful. All rooms seemed to have a great view, regardless of how they are classified. The pool staff and surf shop staff were extremely helpful in getting you set up for either relaxing or an activity. Take the time to visit the Preista Beach house as well, separate from the four seasons, but they have a share agreement.

The resort is nestled between two beaches -- one for quiet lounging and one for activities. The resort features 3 pool areas, including an adults-only pool that overlooks one of the beaches. Howler and capuchin monkeys climb through the canopy above, white-nosed coatis and large lizards sneakily crawl in the bushes (they are harmless, don't worry), and the hotel staff is there to make sure everything is wonderful. For our stay, we barely left the resort. We were there 1 week and left totally relaxed. The spa offers great massages

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EmanuelDeRothschild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this review, 28 May 2014
Dear Emanuel, thank you for taking the time and sharing your amazing experiences with everyone! Seems to me it that your stay was a huge success. We are happy that all of your expectations were met and that you were able to relax and enjoy Costa Rica. It is our pleasure to welcome you back soon - Pura Vida, Pascal Forotti, General Manager
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Wayne, New Jersey
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 15 May 2014

Food And rooms are great but the bar is pricey. Hotel is way out on the end of a peninsula so unless you like golf and sitting by the pool you have to take a long drive to find something else to do. If you play bring lots of balls because if it even goes a few feet off the fairway it is gone. Either off a cliff or lost in the jungle. Long fairways but small greens. Can be very humid during the rainy season.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vic I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this review, 16 May 2014
Dear Vic, thank you for taking the time and sharing your travel impressions with us. So sorry that you felt that there was not enough to do while at the resort, other than the Arnold Palmer Signature course and the three pools. We add new and exciting activities all year long and to date, offer activities like the very popular morning and sunset hikes, cooking and dancing classes, "Make your own Chocolate" experience and just recently added - a pottery class. For guests that like to be more challenged, we offer a dozen of bikes to tour the Peninsula, free snorkeling gear and scuba diving introductions, all day kayak tours, family games at the beach and amazing stargazing among many others. Please let me know when you come back next and we will make sure you stay very busy! Pura Vida, Pascal Forotti, General Manager.
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London, United Kingdom
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 15 May 2014

Four Seasons Costa Rica is beautiful - lovely rooms, great setting and very nice facilities. The hike up the stairs off the beach is a highlight.

Unfortunately, 90% of our group of 60+ people got a terrible stomach bug. I have done search on line and found this is a persistent, ongoing issue with this hotel in particular – but does not seem to be an issue at surrounding hotels. Speaking with other groups at this hotel at the same time validated that the issue was not unique to our group. The Four Seasons missed an opportunity to notify guests and get ahead of the problem. No notices or warnings were sent out by the FS staff.

I was referred to a doctor by the front desk staff and was able to get some medication – the meds helped enough for me to face the long flight home but did nothing to save the wasted time spent sick in a hotel room while amazing Costa Rica beckoned outside. Our corporate liaison spoke with the Four Seasons management and they agreed to remove the doctor charges from the bill of everyone in our group that became ill. Small consolation for not warning us that there was a stomach bug rampant among guests.

To add insult to injury, we received an email 2 days after leaving the hotel notifying us that a mistake was made regarding the medical charges. They requested authorization to charge our credit card ~US$35. When we declined to authorize the charge, they charged it anyway! We spent 5 days at the hotel in a premium room. We ate many meals in the hotel’s restaurants and shopped in the gift shop (until we became bed-ridden). All of those charges add up to thousands of dollars spent. Yet, the FS was willing to further disappoint us (after the illness!) and charge us for a clerical error of only $35.

We have stayed at 4 other FS properties and have been consistently impressed by the high level of customer care. This FS property is not of the same quality.

I would not recommend it.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank see-the-world-bbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSCOSPFGM, General Manager at Four Seasons Resort Costa Rica at Peninsula Papagayo, responded to this review, 16 May 2014
Dear Guest, I am so sorry to read that you got sick while staying with us. It is certainly not what any of us would like to happen while in paradise - on a well deserved vacation. As mentioned in previous postings, the Costa Rican Ministry of Health confirmed that the entire area of Guanacaste was hit by a virus a couple of weeks ago. Rest assured that we took many precautions and actions, in addition to our already very strict hygiene standards and feel very sorry that you still got sick. Best regards, Pascal Forotti, General Manager.
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Additional Information about Four Seasons Resort Costa Rica at Peninsula Papagayo

Property: Four Seasons Resort Costa Rica at Peninsula Papagayo
Address: Peninsula Papagayo, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Gulf of Papagayo
#1 Family Hotel in Gulf of Papagayo
#1 Romantic Hotel in Gulf of Papagayo
#2 On the Beach Hotel in Gulf of Papagayo
#2 Spa Hotel in Gulf of Papagayo
#2 Luxury Hotel in Gulf of Papagayo
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Resort Costa Rica at Peninsula Papagayo 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Four Seasons Resort Costa Rica At Peninsula Papagayo Hotel Gulf Of Papagayo
4 Seasons Resort Costa Rica At Peninsula Papagayo
Four Seasons Costa Rica
Four Seasons Liberia
Peninsula Liberia
Liberia Peninsula
Liberia Four Seasons

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