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“Fun vacation in Costa Rica”

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Occidental Papagayo - Adults only
Ranked #7 of 13 Hotels in Gulf of Papagayo
Certificate of Excellence
Staten Island, New York
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fun vacation in Costa Rica”
Reviewed 5 August 2014

My boyfriend and I just returned from a 5 day stay at the Occidental Grand Papagayo and had an awesome time in Costa Rica. We are Occidental timeshare owners looking for a quick summer getaway and ended up getting an amazing deal at this resort. That being said, it is important to note that timeshare owners and royal club get certain perks such as a private air conditioned lounge with top shelf liquor (one of the only areas with AC besides your room), private breakfast, guaranteed dinner reservations, and nicer lounge chairs at the pool. We found the First Club service to be excellent with the bartenders and employees greeting us by name during our stay. Our room in building 1 was very nice, modern, and clean. For us, this was the perfect location as it was close to everything - we heard minimal noise at night. The food is average, we enjoyed the Oriental the best and always found something to enjoy at the others. At an all inclusive resort, this is expected. We booked our tours with Swiss Travel who are located down by the pool area. Both tours we did were amazing and truly made our vacation. We met many nice people at the resort, enjoyed the pool and beach, and the nightly entertainment. For Occidental timeshare owners looking to try out some other resorts this is definitely one to try. Costa Rica is a great country with friendly people and lots to see and do. Thanks to Esteban and Jheudy in the First Club!

Room Tip: Building 1 is close to the main building and pool
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank DiGiFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (802)
Date | Rating
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English first
Livermore, California
Level 4 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014

8 of us spent a week at the resort. 5 of us dove with Deep Blue Diving while others enjoyed activities at the resort and ventured Playa de Coco. We upgraded to Romance Package and got rooms closer to the ocean. I highly recommend this upgrade to get quiet rooms. We did not use romantic dinner, and we shared the sparkling wine with friends, but enjoyed free massage for couple. We could go down to the pool and climb up and down on the main stairs (depth of the stairs was not well designed and it was hard to climb) or just walk up a gentle slope to the restaurants and main building. Most of time we were picked up by the shuttle even though we did not ask for a ride.
Bed was comfortable and air conditioning worked OK. Our controller did not work for a while, but they changed the battery and it was fixed.
The buffet restaurant refused to make table for 8, but specialty restaurants both Asian and Italian accommodated us despite of the manager telling us it can not be done. Making reservation had to be done in person.
Wifi worked OK even in the room for me, but not consistent and it's better be improved.
We saw howler monkeys, raccoons, a coati, and lots of birds right at the resort. My favorite was a pair of Turquoise Motmot.
Beach disappeared with high tide, but shaded by the trees and our friends enjoyed it.
Swiss Travel on site arranged our tours and we enjoyed the activities. This was our 4th trip to Costa Rica and I love traveling there.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank benkyoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cartago, Costa Rica
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014

I stayed at Occidental Grand Papagayo for three days and was very good. The beach is beautiful, and rooms were confortable. Drinks were average, food was very good. Service was good and very friendly.

Room Tip: Choose a room with sea view
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  • Stayed March 2014, travelled as a couple
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    • Sleep Quality
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Helpful?
2 Thank Luis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, Massachusetts
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2014

I traveled as a single woman & felt comfortable & safe at this resort! Food & Drinks were average.. Staff Is absolutely fantastic & helpful!! The grounds are well kept & nice! I did an excursion with swiss travels. had the time of my life! Zip lining, Horseback Riding, water Slide & more!! coco beach was festive !! I went in june Costa Rica won twice soccer while i was there! Pura Vida!! I really have nothing but great things to say about this resort! The bar/disco was my favorite way to end my nights... I will be back!!! Costa Rica Is Such A Magical Place with beautiful & friendly people!

  • Stayed June 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank 143455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada, United States
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 August 2014

Overall the resort, beach, rooms and food were good or great. There were 4-5 kids staying there while we were there so this was NOT adults only and it's very annoying that it is allowed to be advertised as adults only. The service was hit or miss... some of the staff were friendly but some were quite rude or just uninterested in helping us. We often got different answers to the same question depending on who we asked. Making dinner reservations is confusing, there are limitations to how many times you can eat at a reserved restaurant but it's only enforced by some of the staff. There isn't regular drink service down on the beach but if you tip the bartender he will sometimes bring down a tray of drinks. Stay away from all of the sales people on the beach, the tours aren't very good and they try to talk you into buying a timeshare. The layout of the resort didn't bother us (who doesn't need a few minutes of cardio before a meal?) but I can see how some older or out of shape people would have a hard time making the walk from beach to top of the resort each day.

I don't think we would stay here again based on the fickle customer service and the fact that they DO allow children, but we did have a good vacation.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank LesleyJustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

Pros:
The room was clean updated and had a beautiful view!
The entire resort was beautiful and well kept!
The staff was WONDERFUL. Juan and Roberto made sure our stay was everything we wanted! My boyfriend and I often went out on the town late, after the taxi service had stopped running and Roberto always found us a safe ride back regardless of time!
The drinks were wonderful. They had multiple bars all at convenient locations. Although the bar by the beach isn't on the sand they always had a server coming around with plenty of delicious drinks!
Get some Cacique and Chilliguaro shots!
Fantastic private breakfast for royal club members for a quite morning as well as a private bar!
The buffet is great for breakfast. The snack bar is a better option for lunch. The oriental and Italian food were great.
This place is quite during the day but the disco bar is always a blast at night!!
The wildlife is so much fun and very friendly!!
The spa was so relaxing and less expensive than the spa at home!

Cons:
This is not a foodie paradise but there is something for everyone.
As a Texan I was disappointed with the "Tex-Mex" restaurant.
No swim up bar, but we spent most of our time at the beautiful beach.
Learn when is high and low tide. High tide pretty much consumes the beach property.
The hot tub and pool bar were under construction while we were there.

Royal Club:
We upgraded to the royal club and overall it had an okay value.
Same day dinner reservations, a private bar and breakfast.
We did not receive the promised "personal concierge"
The Royal Club rooms had a stunning view.

My boyfriend and I were looking for a quite getaway that would allow for some Costa Rican culture at the same time. We had a fantastic time and loved all the available excursions. Go see Rick representing United down by the snack bar! He customized many of our excursions to avoid zip lining (due to my fear of heights.) We loved getting to know the staff and Costa Rican culture in comfort. Make some time to hit the tourist parts of Coco beach and do some shopping. We will most likely be returning during the dry season to see more!

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Renatadenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valley Stream, New York
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 August 2014

My family and I went to Costa Rica and a fantastic time. We stayed at the Occidental Grand Papagayo. The service was wonderful. The food was great. Adults only property. The only problem was that it didn't have a swim up bar. They did have waiter service at the pool. The entertainment in the evening was enjoyable. The spa had great massage. We took some tours with swiss travel which was great. We truly enjoyed the catamaran sail and the Arenel sky tram tour. My husband and sons went on the atv and loved it. I would recommend this property. Loved Costa Rica and would go back.

Room Tip: we had the deluxe concierge room which gave us free internet we got wine and fruit
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank maggie13042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Occidental Papagayo - Adults only

Property: Occidental Papagayo - Adults only
Address: Playa Buena, 485000, Costa Rica (Formerly Occidental Grand Papagayo by Barceló)
Phone Number:
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Gulf of Papagayo
#6 Spa Hotel in Gulf of Papagayo
#6 Luxury Hotel in Gulf of Papagayo
#7 On the Beach Hotel in Gulf of Papagayo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Occidental Papagayo - Adults only 4*
Number of rooms: 163
Official Description (provided by the hotel):
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical landscape with scenic views of Bahia Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Papagayo offers a highly personalized five star all- inclusive experience delivered by an attentive and dedicated staff. ... more   less 
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia

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