Booked 4 nights to stay at mini hostel. Plans changed a week or so before we were to arrive at the hostel. Called the hostel to let them know we would be showing up a day later than originally expected but that we were coming. The person who answered the phone at the hostel said he couldn't find my reservation but that I would be fine to come in a day later. Worried that the person I spoke with wouldn't follow up and make sure we had a room, I emailed the hostel and called again to make sure they did not give the room away since it is the high season. Never received an email back and when I called the 2nd time the person answering the phone said they had no way to tell if we had a reservation or not. Didn't make much sense but couldn't do a thing until we arrived. Upon arriving I spoke with a woman who said if I didn't come the day of the scheduled reservation, I was out of luck cause the room was given away already. She could careless of my attempts to contact the hostel and didn't even plan on giving me back my deposit until I told her how angry I was and that I would be making a horrible review of the hostel. Ended up finally finding another open hostel in Santa Teresa where we were charged $200 a night because mini hostel never saved our room. There are plenty of hostels in Santa Teresa. Go somewhere else where they actually care about your business!
- Official Description (provided by the hotel):
- "Pura Vida MINI Hostel Santa Teresa" is a super chill hostel close to the best surf beaches and commercial center, with swimming pool, lot of nature, wildlife and good vibes. We have 2 communal kitchens very equipped, 3 large fridges and a beautiful chill out area with a fantastic swimming pool, pool table and hammocks, all you need to have a great time after a good surfing day. We have different types of rooms, with private or shared bathroom, rustic bungalows and dorms. Rooms are being cleaned daily and we are very particular and meticulous about the cleanliness of our hostel and the common areas. We have excellent location in the heart of Santa Teresa, only 150 meters from the surf break and the beautiful beach. 30 seconds walking distance to the nearest super market, shops, bars and restaurants, and 300 meters from the only pharmacy and 2 banks in town. But away from all the dust, hassle and bustle of this little town in our own private sanctuary with a lot of trees and nature. If you don't want to go out of the hostel, you can spend good times on our very cool bar, drinking excellent shakes, cocktails and beers. We also rent surf boards for all levels and ages, advising you what board to choose in case you are starting to surf. We have happy and always smiling, bi-lingual staff that has a good knowledge of the local area, tours, shuttles, and of Costa Rica. We can help you arrange all your activities, your next hostel stays, better tours and secret places of Costa Rica. Come to MINI Hostel to stay with us if you want to meet great people from all over the world, have fun, relax and experience the real Pura Vida atmosphere. ... more less
- Reservation Options:
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- Also Known As:
- Pura Vida MiniHostel - Santa Teresa Costa Rica