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“It could not have been better!” 5 of 5 bubbles
Review of Manala Hotel

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Manala Hotel
Ranked #15 of 26 Hotels in Santa Teresa
Certificate of Excellence
Bremen, Germany
1 review
“It could not have been better!”
5 of 5 bubbles Reviewed 22 March 2014

As the title says, our stay at the Manala Hotel could not have been any better!

The bungalows are very clean and beautifully arranged; the living room is very big, including a comfortable bed, a (super fast!) AC, TV, fridge and a small table with 2 chairs directly by the windows.

However, as all the other reviews already give an adequate description of the establishment, here some other personal experience at Manala Hotel:

When we were confronted with a medical emergency and needed help to find a specific medical institution (including an air ambulance to San Jose), the owner as well as the staff did absolutely wonderful to support us and help where they can.
The owner (Laura) even offered us to drive us to the next ambulance in Santa Teresa and provided us with lots of needed information.
The next day, we also surprisingly received a mail, stating their worries and offering us to take care of our luggage/etc. while we were away (luckily we made it already back a day after).

In the following days at the hotel, we were treated in the most kindly ways, often asked how we are and what they can do for us, while at the same time giving us the opportunity to relax and spent some time at the pool.

We hereby once again would like to thank all the staff at Manala Hotel for their service and kindness during our stay. Just to clarify, this of course also concerns all the staff of the restaurant. Thanks a lot!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANALAHOTEL, Gerente at Manala Hotel, responded to this review, 23 March 2014
Hi Dear Friends Chistin ,and Tim ,

It is very conforting to read such a great feedback from you, thank you very much!! Here at Manala, we are very glad and proud to know that the begining of a new life cycle was here, with us! now, we can feel proud and awaiting for what we can say will be our niece? We actually do care about our clients as if they are part of our family, now we will be expecting pictures and status of the development of your, (our) new family member! Please remember that you three are more than welcome to you family in Costa Rica, Manala!! Best wishes and luck from Manala family!
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326 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jersey City, NJ
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

We left Manala Hotel this morning with the feeling that we really could have stayed several more days. The "casitas" they offer have great bedding, are clean, modern and comfortable. Ours was #6, and we loved being right across from the pool and restaurant. Noise was not an issue at all, and the way that the pool is set up and landscaped gives you a feeling of privacy even when other people are around. Yes, the restaurant is great, and the pizza is the best! As well, I need to complement every single person that works there...from the front desk to the housekeeping and garden staff to the restaurant staff, each is lovely, smiling, and gives great service. I would go back in a heartbeat!

Room Tip: I'd probably try to get one of the rooms farther from the front entrance, but the hotel is quiet...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank insom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANALAHOTEL, Propietario at Manala Hotel, responded to this review, 15 March 2014
We are glad to know that you like our "Casitas". We try to keep them clean every day. As we have only 8 bungalows, it is very quite here. We always take care of the place, clean the bungalows every day, water the garden for it to be always green.
We are here to assist our guests every time. It is a pleasure to help you with everything you may need. As you said, we have the best pizza in town.
You are welcome to come back as soon as you can. Thank you very much for you nice review and for the excellent puntuation
Pura Vida !!
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Fernie, BC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 March 2014

We spent 5 days at the Manalá Hotel & really enjoyed it! The guy at reception was friendly & helpful the entire time; the bungalow is a perfect size & not small or crowded inside like other hotel rooms can be & are very nice as well! The pool area was never too busy as there are only 8 bungalows which was great to enjoy after time at the beach. The restaurant was good, pizza was great & the breakfast included with our stay was just what we needed every morning. My only negative feedback would be the weak wifi signal from our room, was much better at the pool/restaurant area. Overall we had a great holiday & would stay here again!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bulldog_lover86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANALAHOTEL, Propietario at Manala Hotel, responded to this review, 15 March 2014
We are here to give you assistance any time you need. We are happy to help each of our visitors for they to have a nice time in Santa Teresa. As we have only 8 bungalows, even when we are full, the place is very quite.
Internet does not work inside the bungalows. It works outside the bungalow (in the terrace where there is a table and chairs), around the pool and in the restaurant. We are working to have a better wi-fi signal at the hotel. Your feedback helps to improve.
Thank you very much for your nice review, welcome to come back to Manalá Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sierra Vista, Arizona
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 25 January 2014

We stayed at Manala Hotel from 20-24JAN14. The location is great, approximately 200 meters from the beach. It is across the street from one of the many beach-access roads in Santa Teresa making the walk to the beach very convenient. The hotel itself is very quiet even though it is located off the main road. It is within 5 minutes walking distance of two stores, many restaurants, and surf shops. The hotel restaurant, "El Pulpo" is delicious, serving the best pizza in town. It also serves a complimentary breakfast of fresh fruit, toast, orange juice and coffee. We also found a security guard walking the grounds every night. Our only complaints are that the restaurant is "cash-only" and the only ATM in town is approximately a 30 minute walk away. Also, our beach and bath towels were not replaced during our stay. However, Manala hotel was beautiful, clean, and a safe place to stay during our visit to Santa Teresa.

Room Tip: Walls are relatively sound-proof so noise is not an issue... though you can hear the howler monkeys...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BlackHeart2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANALAHOTEL, Propietario at Manala Hotel, responded to this review, 3 February 2014
Thank you very much for taking the time to write your feedback and thank you for your very nice review.
In El Pulpo Restaurant as in almost all of the restaurants located in Santa Teresa area only receive cash, this is because the high commissions that the bank entities keep to provide the card services, and we rather preffer to provide a better service at a lower cost for all of our clients and guests. Therefore, if it was the necessity of any of our guests to go to any bank to do any type of transactions, it will be our pleasure to provide the service of transportation to any of the Banks located by the main entrance to Santa Teresa.
Regarding the towels, here in all of our bungalows we have a written invitation that will ask our guests to help us to preserve and to have a good use of the water, it textually says: “ The program, Project Planet, is an initiative from this hotel directed to protect our environmet, by the conservation of the water and by reducing the detergent usage. If you are going to stay more than one night, we will wash your white clothing every three days. If you preffer not to participate in the program, the only thing that you will have to do is let us know with the receptionist. More than reducing the water usage and energy, you will help us to reduce the amount of water with detergent waste that we will have to recycle in our community. Please hung your towels if you will like to participate in the program. By the contrary, you just have to leave them in the floor and Rosi the mucama will change them every time you need.
We also have extra clean towels in the Reception, and the manager is always at the Hotel in case you need something.
Thanks again for your review, we hope to see you back at Manalá Hotel.
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Rincon, Puerto Rico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

We stayed for a week in January. It was wonderful! Quiet, clean and the room was very spacious. The staff was amazing - they will help with anything you need. The pool was a great place to relax. Very central to beach, shops, great restaurants. Will definitely stay there again!

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 01MPower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANALAHOTEL, Propietario at Manala Hotel, responded to this review, 15 January 2014
It was great that you and your husband could enjoy for a week at Manalá Hotel. We feel nice when our guests are having a good time in our place. We are here to help every of our visitors.
Thanks a lot for your pretty review, we hope to see you again here.
Pura Vida !!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 January 2014 via mobile

We stayed at the Manalá from Dec 30- Jan 2 with another couple and we had a blast. It's cute, clean, cozy and close to the beach. We met new friends and had awesome pizza and drinks at the little restaurant on location by the pool. The proprietor was a sweetheart and brought us ice from her own place when the ice was in short supply. Only drawbacks were that they would turn the AC off if you left the room. It would cool back down after a little while, and perhaps power is a precious commodity in Santa Teresa, but I was just a little annoyed by this and access to our room whenever they felt they needed to go in when we weren't there. However, nothing went missing and after a day or so we would just turn off the AC/Power if leaving for a little while (just wish they maybe would have discussed it w/ us rather than circumvent our privacy to shut it off.) Other than this, the experience was a great one. Everyone was friendly, helpful and we would definitely stay again and likely will.

Stayed January 2014, travelled as a couple
Helpful?
Thank xnschmidtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANALAHOTEL, Propietario at Manala Hotel, responded to this review, 22 January 2014
We are glad that you had a blast. Good to know that you and your friends could enjoy of the pizza at our restaurant.
We have a "Project Planet Program" that is an effort of this hotel to protect the environment through conservation of water and decreased use of detergent, also to avoid the innecesary waste of electricity, and to avoid the global warming. At Manalá hotel there are A/Cs of latest technology, the room gets cold quickly (5 min). There is a paper with information about it behind the main door of each bungalow. We appreciate your suggestions, it makes us to improve our service. We are sorry to bother you.
Thanks a lot for the nice review,
Pura vida !!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 January 2014

Loved-Highly Recommend! Each is a "villa" - clean & cozy. WARNING - mgmt only allows AC on when you are in room & enforces it. A security grd entered our room @ night, w DNDisturb sign to turn AC off.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Dana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manala Hotel

Property: Manala Hotel
Address: 800 metros norte del campo de | futbol de Santa Teresa,Costa Rica, Santa Teresa 2640, Costa Rica
Region: Costa Rica > Province of Puntarenas > Santa Teresa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Santa Teresa
#14 Romantic Hotel in Santa Teresa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Manala Hotel 3*
Number of rooms: 8
Official Description (provided by the hotel):
Eight mediterranean style Boungalows in a lush tropical setting; private bathrooms, hot water,air conditoner,wifi,tv, minifridge,ceiling fan, laptop safebox, parking area and 24 hrs security, restaurant and pool with jacuzzi. Our incedible location so close to the beach with the best beach break and our facilities, makes Manalà Hotel the perfect destiny for the best holiday ever. Open 2010. 800 meters North from Santa Teresa soccer fieldde fútbol de Santa Teresa ... more   less 
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Also Known As:
Manala Hotel Costa Rica/Santa Teresa

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