We just returned from a week at the Milarepa although after 2 nights we left and moved into a villa next door. The first evening we arrived (Saturday) the restaurant was closed for a private party, although it worked out fine since we were invited to eat and drink at no cost to us and we met some very nice people. The second day the restaurant was only open for breakfast and everyone left at 7:00PM. The property is very secluded with very little lighting and the power goes out all the time. The receptionist did leave us some candles just in case the power went out. We decided to go next door for dinner and we walked on the beach to get there. It was so dark it was impossible to see anything. Before we knew it there were crabs crawling all over our feet, to the point that when we finally made it to the restaurant, I had a crab claw attached to my sandal that I had kicked off my feet. It was like a horror movie. The restaurant gave us a flashlight to get back to our bungalow's which helped us avoid being attacked by crabs again. When we returned to Milarepa not only was the property infested with crabs, but the entire swimming pool had been invaded by crabs. It was 9:00PM and we had no where to go but to our bungalows, which not only had crabs, but if you kept the light on the bugs swarmed you. The ceiling fans did nothing to cool the rooms off so you would lay in bed in a pool of sweat. It was the worst night. No one gave us a heads-up about the crabs, there were no flashlights, very minimal lighting, and at one point someone was walking around the property in the middle of the night and we were all alone. If there was an emergency we had no idea how to reach management or anyone.
On day 3 we decided to move next door to a villa. What we found was that the crabs came out after rain and the only way to get around after dark was to have flashlights since the crabs tend to run away. The villa did have crabs on the property, but it was very well light, and they had flashlights for our use. The ceiling fans were great. We were able to sleep comfortably (without nets over the beds). The management was right on the property so it felt much more secure.
When we decided to move, we explained to the receptionist we wanted our family to be together instead of separate bungalows and we didn't want to make a fuss or complain. We didn't ask for a refund, but said we would like to use the pool etc. during the day. On day 4 the owner of Milarepa Caroline came by our villa and was very rude, accusing us of stealing her keys to the 2 bungalows we had rented. We explained we planned to still use the pool and possibly the showers since we were still paying for the bungalows. We were immediately put on the defensive. Not only did we not complain about our experiences and pay for an additional 5 nights we didn't use, but Caroline wanted her keys back right then and there. She was throwing us out but refuse to give us a refund.
To top it off , when we woke on day 3 after packing our stuff to move the night before we we missing 4 tee shirts, 3 pairs of shorts, and I pod and a pair of sunglasses. We are not saying someone at Milarepa was to blame for this, but the night when we were all alone and we went to dinner, anyone could have come up from the beach and taken our things. There was absolutely no security and very little lighting. We didn't want to believe some stole our clothes and held out the possibility we fogot to pack them. It was not so. It could have been the airlines, we will never know what happened to our things.
Again, we tried to stay on a positive note with Milarepa and not make waves, but when Caroline the owner came by with an attitude after all we had gone through we though our experience deserving a write up on this web site!
- Official Description (provided by the hotel):
- Milarepa is located on beautiful beachfront property at the Northern End of Santa Teresa. Our 4 open air cabinas and restaurant are surrounded by tropical foliage. Our resident howler monkey's can be found in the mango trees above your cabina on any given day and the sounds and vibrations of the Pacific will rock you to bed at night. At low tide there are gorgeous natural tide pools located just in front of the properties and the sunsets are unforgettable daily event. ... more less
- Also Known As:
- Milarepa Hotel Santa Teresa
- Milarepa Costa Rica/Santa Teresa