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“So so”
Review of Rotes Haus

Rotes Haus
Ranked #5 of 90 Restaurants in Dornbirn
Cuisines: Austrian, European, International
More restaurant details
Restaurant details
Good for: Romantic
Dining options: After-hours, Reservations
Reviewed 18 July 2017 via mobile

Menu is ok but the staff is one the most rude and unprofessional we had to experience in the whole trip

Thank amrouche l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGAmann, Inhaber at Rotes Haus, responded to this reviewResponded 20 July 2017

Dear Mr./Mrs. amrouche,

We take every feedback very serious as it gives us the chance to improve and provide a better service to our guests. Therefore, we would like to thank you for your feedback in this matter.

We also regret it deeply when guests are not satisfied with either the food, atmosphere or the service, which is seldom the case. As always we will investigate your feedback and will remind our service team of our high standards and learn from the incident.

Furthermore, we would like to encourage every guest who wants to leave a review, especially, if it is negative, to let us know in detail what led to the feedback. In this case a short description of the situation would have been very helpful. Please refrain from naming a particulate member of staff, as it would not only be unfair but also as it is our responsibility to give the right motivation and training to them.

Hopefully we will be able to convince you at your next visit of the excellence of our house.

With Best Regards,

Your Rote Hause Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (288)
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9 - 13 of 288 reviews

Reviewed 17 July 2017 via mobile

Great location and atmosphere. Feels really old. We had a large group dinner with colleagues. Overall the food was good. Different type of beers. Tried some of them. The only issue was the desert. I had hot chocolate suffle. It was dry as bone. The worst one ever. Apart from that, I can recommend the restaurant.

Thank Mehmet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2017

It is a historic building near the Market Square. In fact it is quite beautiful. To dine here it is a must to make a reservation as it is very, very popular with both locals and tourists.
The food is classic Austrian and very good. The service is efficient and friendly. It is highly recommended.

    • Value
    • Service
    • Food
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017 via mobile

Watching the historic building of "Rotes Hause" was just great.
We took an ice cream (@1,30€) next to it. It's cheaper and delicious. I liked eating the crunchy cone.
Ps: be aware, there was a man (1,8 m) walking around the street opposite of the restaurant and might asking people "Do you have 1€ for me?" I don't have any idea if he often does that as a job.

Thank Gaganawati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

A good restaurant in an authentic oldest Dornbirn's residential house. Eventually one must make reservation for the dinner as the place is popular and with many people, especially in lunch time when they serve a special lunch menu. Glad to find local meals in this menu for quite an available price. Good service and friendly waiters who are even ready to help to make photos.

Thank Kobilisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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