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“What an amazing week!!!”
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Lounge and fireplace
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Lounge and fireplace
Boutique, luxury Penthouse over top two floors of this majestic building Luxurious, lounge with log fire and piste views
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Excellent
144 reviews
Lounge and fireplace
Boutique, luxury Penthouse over top two floors of this majestic building
Luxurious, lounge with log fire and piste views
Dining for 16
Dining area with open fire, staircase and vaulted ceiling
Log fire
Large kitchen breakfast area with piste views
Large kitchen breakfast area with piste views
Mezzanine tv area
Games area mezzanine
Mont du Grange Bedroom 1 King size bed
Cret Beni bedroom suite with 1 king size bed plus 2 singles
Cornettes Bedroom 3 Double bed and bunks
En suite Cret Beni
Cornettes, luxury wetroom/shower
Penthouse Caribou in Winter
Penthouse Caribou, Spring
Dents du Midi
Spring view from Penthouse
Dining on the balcony
Abondance Valley
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Overview
Chalet -
5 Bedrooms, 5 Bathrooms, Sleeps 16
Chatel, Abondance, Portes du Soleil, Haute-Savoie, Auvergne-Rhone-Alpes

Reviews from our community

Excellent - based on 144 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Sue F
Reading
2 reviews
“What an amazing week!!!”
Reviewed 23 January 2018 for a stay in January 2018

Just returned from a fabulous week staying at Penthouse Caribou. Accommodation is fantastic from the bedrooms, to well equipped kitchen, wi fi, fab views of Cret Beni. To top it all there is hot tub on the balcony. It was great having the owners next door as they are on hand for any queries you may have and give great advise on places to eat, apres ski etc. You would not know they are there :) Great skiing with access to all resorts in the Portes du Soleil. Can't wait for my next trip in March!!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kissaboo
Hereford, United Kingdom
Level 4 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful Home - NB - This chalet is not entire sole use as advertised.”
Reviewed 21 January 2018 for a stay in December 2017

I booked the Penthouse Caribou direct with Jacqui after someone on Airbnb recommended them as a self catered luxury accommodation, and I was so pleased, Jacqui was more than helpful with everything, including meal tips for the Family, directions and places to stay en route, she even sourced a real Christmas Tree for us to purchase.
Everything was perfect when we arrived on 23rd Dec 2017, La Chapelle is amazing and the views from the Chalet are second to none, there is everything you could possibly need for a family self catered stay and Jacqui also recommended restaurants and cafes, all were fab - Les Cornettes is a must!
However, on the 29th December 2017 Jacqui & Martin returned to La Chapelle from the UK and to the Chalet, they have rooms segregated within the Chalet, which is fine if that is what you think you are booking and paying for.
We as a family did not want this, we wanted to enjoy the privacy of an exclusive entire home rental for Christmas and New Year, we paid a large amount money for this and states in the contract "Entire Property".
Jacqui & Martin made numerous "pop in" visits for all kinds of reasons, and as there are no lockable doors they are free to be in the entire Chalet whether you are there or out and about - the visits were to put towels and bedding away, to get their ski stuff, to get to their larder, maintenance men etc. etc. It felt awkward for us, like we were in the way, and our last 8 days were not as relaxed as the first 6!!

Please not this is a very truthful review and I only write it as guidance, I cannot stress enough that the Chalet is perfect and others may not have a problem with sharing.

Please take the time to walk around the Chalet with Jacqui & Martin for existing damages when you arrive and insist on the same when you leave, I didn't, but I do take photos, I have and always will do this with rental properties (I have never had to keep a deposit from our rentals, neither have I ever had mine kept by Owners).
We nearly lost the deposit on the Penthouse Caribou to what we believe & know were existing damages (piece of wallpaper missing, broken pool cue, scratches to the dining room table, towels missing), it caused a lot of unnecessary heart ache for both parties and has spoilt for us, what was supposed to be a dream Christmas break. Jacqui did eventually give the deposit back, but it left a bad taste for us to be accused of things we didn't do, whether it was an over sight from a previous occupier, I have no idea..

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Jan 2018
We are really sorry you feel this way about a few elements of your stay but are pleased that overall you enjoyed your holiday. We advertise online that we live on site and also send a floorplan to all guests showing all of the Private and guest areas which are completely separate. We never enter the chalet whilst guests are staying without prior permission and usually only for maintenance purposes or in response to guest queries.

The hottub is new for this season and has to be checked daily for health and safety reasons and we apologise sincerely if this became an intrusion for you. For future guests we will set this as an expectation at the outset so thank you for your feedback, hopefully this will help us to improve our service.

As the Penthouse is our holiday home we also find any discussions regarding damages extremely upsetting and understand this is a real challenge for both parties. At no point did we refuse to return your security deposit. After a short discussion we took your word for it that the damages were not your group and subsequently returned your deposit. Once again we apologise for any inconvenience caused and thank you kindly for taking the time to give your feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
heather29...
England
Level 1 Contributor
4 reviews
4 hotel reviews
“Just Brilliant”
Reviewed 20 January 2018 for a stay in January 2018

Just come back from a weeks skiing, great place to stay. It’s was an impressive apartment/chalet that our group loved. There were 9 of us and so nice to have 5 bathrooms. Plus points, Wi-fi really quick, hot tub ( checked daily by owners ), pool table - spent hours having games, massive oven to cook in, great views and well equipped kitchen. Can’t think of anything to fault. Village has good range of bars and restaurants, ate out twice, but we just loved staying in as it was so nice. Icing on the cake was the great snow

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Jan 2018
We are so pleased that you enjoyed your stay with your friends and look forward to welcoming you back with your different group of friends later in the season. Thank you
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peter B
Lytham St Anne's, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
“Stunning alpine chalet for summer or winter”
Reviewed 4 October 2017 for a stay in August 2017

Fantastic open plan living in the Caribou with stunning views across the valley. Large en-ensuite bedrooms, and superb facilities not often seen in ski chalets. Having already visited the Caribou in the winter, this was our first visit in the summer and is in an ideal location for walking, cycling and sight seeing. Local shops, including an excellent patisserie, are within a couple minutes walk and there are a number of fine local restaurants. We loved our short stay and will definitely visit again.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T
Level 2 Contributor
7 reviews
“Another unforgettable action-packed holiday”
Reviewed 28 September 2017 for a stay in August 2017

This was our second stay at the gorgeous Penthouse Caribou. Again we had a big group and the chalet was perfect- luxurious, an amazing host with lots of great ideas for activities.The brand new hot-tub went down a storm! We visited over summer and were so impressed with the amount of stuff we could do: hiking, canyoning, spa-days, great restaurants- we were spoilt for choice. Would definitely recommend coming here summer or winter!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather29...
England
Level 1 Contributor
4 reviews
4 hotel reviews
“Great place to stay”
Reviewed 23 September 2017 for a stay in August 2017

Came here as it looked ideal for our walking holiday and we were not disappointed. It's a great base for a summer holiday in the alps. We took advantage of the Multipass to use the ski lift system, swimming pools and play tennis. It was good to have excellent accommodation to return to each evening. Stunning views from this large chalet. Inside there's so much space but it still remains cosy. It has everything and more that you need for a great holiday. Think we must have been one of the first to use the hot tub. Spent many a happy hour enjoying the bubbles. We will definitely return in winter to ski and it's got to be the only place we would stay. Owners were great and on hand to answer any questions we had.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura N
Level 1 Contributor
3 reviews
3 hotel reviews
“High standards as usual! ”
Reviewed 2 September 2017 for a stay in April 2017

Our annual girlie ski trip comes around so quickly. Its nice knowing that the set up at the penthouse is always the same and suits our needs wonderfully.
We had ALOT of snow this time around! We ate at the Fer Rouge (the restaurant above the micro brewery ) one evening, cooking our own meats on the hot rock was a real treat!
I just can't seem to tear myself away from staying here, it's so easy and cosy and the owners are always on hand with fantastic tips and advice. Thank you!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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