We were not disappointed with the beautiful view and the lovely room- glad we booked the Caldera view. Room was clean and very nice touch with the spa bath.
We didnt really get to know the staff as we only stayed one night, however we thought that a few areas of the service could have been improved. Such as, we had an early ferry at 9am booked and were told breakfast only opened at 8 (we have to leave by 8.15am), and the impression we got was ' oh thats a shame' rather than trying to find a solution so that we could eat. We felt quite unimportant. Positively though, the lady in the kitchen had prepared the food 10 mins early so we were able to eat and she was lovely.
Also something that annoyed us was they charged 10 euro per person to go from Fira to the port, where as all other hotels we have stayed at on Santorini and other Greek Islands offered this complimentary- yet we spent more on 1 night at Ira than we did a week at our other hotel which had better service. Hmmm
All in all, it is a very beautiful hotel, but would I pay the same amount again, no probably not
- Official Description (provided by the hotel):
- Find yourself in between the clear skies and the eternal blue of the Aegean Sea! Relax and enjoy one of the world’s most amazing places! You are here: in Ira Hotel & Spa swimming pool area where caldera’s beauty meets summer’s loveliness ... more less
- Reservation Options:
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- Also Known As:
- Ira Hotel Firostefani
- Ira Hotel & Spa Santorini/Firostefani