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All reviews cave suite private balcony every morning amazing views actual room breakfast delivered indoor jacuzzi superior suite min walk to fira other guests high season watching the sunset other hotels perfect location caldera view santorini patio
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Reviewed 28 December 2018 via mobile

Booked the hotel for a family visit after reading some really good reviews of the hotel. We had booked three rooms, including a junior suite.
What wasn’t made clear on the website was the fact that “it was for the very first time” that this hotel was open during winters!!
We had a really bad experience as this hotel had not at all been prepared for receiving guests in winter months!!
In almost freezing temperatures (strong windchill factor) the hot water for showers was scarce. Simple fact being that the water tank for the entire hotel was inadequate to provide warm water to all the guests!
The reception (only one person) was operational only between 0800-1400 hrs and then from 1800-2000 hrs.
The breakfast was COLD. Bread was brought a day earlier and would get quite hard and cold when served every morning. Even the boiled eggs must have been boiled the previous evening as they were cold!
We were paying a substantial rent (200 and 300 euros respectively for the standard room and the junior suite) and actually getting a pretty sub-standard service!
The worst aspect was that when complaints were made to the receptionist, instead of addressing the issues, the first reaction was to challenge the complaint and at most try to rectify it (usually without much success). One example was the strange fact that heating of rooms was being done through a timer. The rooms would be difficult to keep warm in the day time (however, the timer was perhaps switched off after we complained and we could get the rooms warm throughout the day)

I will surely advise that anyone planning to visit Santorini in winter months must know that 90% of all shops and restaurants are closed !

Will really hope that we had not chosen Chic hotel (apparently the owner resides somewhere in mainland China) and at the least, should not have made to pay such a high amount for a very poor facility and service. A major disappointment I would say !

Date of stay: December 2018
Trip type: Travelled with family
3  Thank Sadozain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2018

The room was simple yet like the name suggests, very chic, modern and clean! This was a lovely design with a modern take on Santorini's architectural design. My boyfriend and I booked the room with the outdoor private jacuzzi that had the most amazing views!!! The location of this hotel is probably a little far off from the main towns but that makes it GREAT because you would really want to get away from the hordes of tourists at Santorini to enjoy it properly.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank gramazingtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2018

Forget about looking at other accommodation.. Chic is everything you need. Amazing views and modern greek styled rooms. We stayed in the superior suit with outdoor jacuzzi and loved the privacy and room layout. Perfect location and the glassed in sunbeds were perfect.

Room tip: Great Views
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank C3958CMjohna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2018 via mobile

Beautiful hotel in quiet area. Best views! Perfect made-to-order breakfast every morning on our spacious patio! We loved the room and the sunbathing deck. The pool was awesome but a little chilly... took about 5 mins to fully submerge! Great restaurants and general stores right next door. Loved our stay!

Date of stay: May 2018
Trip type: Travelled with family
1  Thank melissaaok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018 via mobile

Wow. Wow. Wow. What else to say. Spectacular views of Santorini with great modern rooms in a traditional style. Friendly service and the most comfortable beds we've found in Greece. Great food too. We'll be back!

Date of stay: May 2018
Trip type: Travelled as a couple
1  Thank SaigonStevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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