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“Excellent stay & fantastic staff!!”

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Agnadema Apartments
Ranked #15 of 21 Hotels in Firostefani
Certificate of Excellence
Reviewed 16 July 2014

My family and I recently stayed at the Agnadema apartments for my brother’s wedding in Santorini and can not speak highly enough of both the apartments themselves and the staff.

We were aware from previous reviews on here that there were a lot of steps down to the apartments on arrival, so this came as no surprise. We went down to the reception where we were greeted by the wonderful Maria! She sent the porter up to get our bags for us and wow what a porter he was. We watched him haul all 8 of our suitcases down the 80 odd steps in 30 degree + heat in just a couple of trips – very impressive!

In terms of the apartments themselves – we had 3 rooms between our group, all of which were lovely and clean with excellent views of the caldera. I myself stayed with my mother, wife and daughter in the honeymoon suite (it worked out cheaper than paying for two rooms!). It was a fantastic room with 2 bathrooms, one with a huge jacuzzi tub. There was also its own private balcony which was fantastic and great for watching the sunset in the evening. The only slight improvement I would recommend is maybe some sort of cooking devices. There was a fridge, sink and kettle but nothing else to prepare food in. A special mention should also go to the cleaner – she works tirelessly cleaning all the rooms throughout the day and does a wonderful job – she clearly takes pride in her work!

Another special mention should go to Maria who was absolutely brilliant throughout our stay. Nothing is too much trouble for her and she is always looking to go the additional mile as is Sia. Through her friendly outgoing nature we got to know Maria well during our stay and she was really good with our young daughter Ella who is 2 years old. (No Maria you still can not keep her!!).

Despite the steps (which is pretty much standard across the island anyway) the location was good with excellent views, plenty of bars and restaurants in situe and just a short 10 minute walk to Fira where there are countless shops, restaurants & bars with more fantastic views.

Overall I would not hesitate to recommend the Agnadema Apartments and would indeed stay there again next time we visit. Keep up the good work and Maria – Ella sends a big hug and kiss!!

  • Stayed: July 2014, travelled with family
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6  Thank Adam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 - 84 of 211 reviews

Reviewed 12 July 2014

We did a lot of research on Santorini as it was our relaxation at the end of a hectic (but fun) holiday. As we made our way up the hill in the transfer arranged by Agnadema at our request, I was a bit nervous, but as we pulled up I was over the moon. Agnadema is in a beautiful location on the side of the hill overlooking the Caldara, the volcano and the sunset. Agnadema arranged to have the porter waiting for us - he impressed us as he hauled 50kg of bags at once with ease down the 70 metre stairway.

At reception we were met by the delightful Maria. This is a lady who loves her job and her guests. She took some time to run us through where we were and what we could do, and encouraged us to get her to call for anything we wanted to do, as she would make sure we got the best outcome.

Then it was up to our room - magnificent. We're a family of 5 so the 2 bathrooms were welcome, my wife and I had our own room and the kids had comfy beds. Right outside our door was the pool and a view to die for.

We went back outside to soak up the evening view (the lights of Santorini are breathtaking), only to see a boat on the Caldara doing a fireworks display.

As promised, Maria helped with bookings right through our stay and we always benefitted through a good deal or improved outcome (our outside table for dinner at the top of the steps on the last night watching the sunset was the icing on the cake). The other staff were lovely too, Athanasia was very helpful and the housekeeping lady tireless and friendly.

Firostefani is a great location, with plenty of good restaurants and a short walk to Fira. There are quite a few steps from Agnadema up to town (it will cause all but the fittest to be puffing at the top) but it is worth it.

We were sad to leave Agnadema, but right to the end they were great. Superman the Porter lugged our bags up the hill, and the transfer to the airport thrilled the kids as it was a rock star minibus.

I can not speak highly enough of Agnadema. In terms of the whole experience - location, rooms quality, service - it would be the best place our family has ever stayed at.

Stayed: July 2014, travelled with family
2  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

We stayed at the apartment from 28June - 5July 2014. We arrived at about 2030hrs and was welcomed by Maria, the evening receptionist. Maria made us feel very welcome from day one. We was greeted with a lovely smile and 2 can of very cold beer, which was very welcoming as it was very humid. Maria showed us to our room and there was a bottle of wine and water in the fridge.

In the morning there is a buffet style breakfast, which was ample, you can eat this in the reception area where there are tables, or take it back to your balcony/room.

There is another receptionist in the morning called Althanasia/Sia for short. She was also very welcoming and friendly.

The cleaner is named Flora and she works hard and is very polite and helpful.

The apartment's have excellent views and you must watch the sunset in the evening as it is stunning. The rooms were excellent. Very clean, and the rooms where cleaned every day and fresh towels and shampoo and soap left for us to use.

We saw a lot of Maria and she was so friendly and so helpful. She made our holiday worthwhile. If there was any problems she would go out of her way with Sia to help.

There are a number of steps to climb outside the apartments, but was worth the climb.

We have a photo of Maria to share with you all.

This has got to be one of the best holidays we have had.

FANTASTIC.

This has got to be one of the most romantic settings we have ever seen on a holiday.

Room Tip: All rooms are very nice, the best rooms are at poolside level.
  • Stayed: June 2014, travelled as a couple
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3  Thank paulinroyton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Not a hotel. No reception at night. Despite knowing our arrival in the late night, they did not had warned us about the 70 steps from the street to the property and no one would help us with our luggage. After complaining about this, without apology, they ( Athanasia) said it was my fault for not warning, which was done by email. Our room had the bed on an upper floor that had to climb a narrow steep staircase. If you want to go to the bathroom, you must descend to the ground. If you stand next to the bed, your head will strike the ceiling. Breakfast, better avoid it. Very good view of the caldera.

  • Stayed: June 2014, travelled as a couple
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Thank Greg1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

An absolutely wonderful place! We had the last room on the top floor, beautiful view of the caldera and sunsets. Room was spotless, pool area clean, very comfortable. Maria was just lovely, great sense of humor, friendly and helpful, full of suggestions. She hurt her ankle while we were there, but still hobbled around doing her work with a smile on her face. Checkin and checkout were no problem, and getting husband used to the stairs up to the parking area only took a couple of days. We made friends with a nice little kitty wearing a collar, enjoyed having our coffee and afternoon glass of wine on our balcony. I would go back to the Agnadema in a heartbeat. Worth every penny, thoroughly enjoyed our stay. And Santorini was amazing.

Room Tip: Get one at the top level if you can. Beautiful views. Stairs so you should be fit.
  • Stayed: October 2013, travelled as a couple
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Thank FirefoxSammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

Excellent members of staff on hand to answer any concerns and arrange taxis etc.

Many thanks to Athanasia & Maria for their polite and cheerful manner, nothing appeared too much trouble.

With regards to accommodation and facilities good value.

Excellent exercise to walk into Firoefani, sensible shoes are a must.

Room Tip: Ground floor for young children & the older age group.
  • Stayed: June 2014, travelled with friends
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Thank Adrian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

Excellent location,staff and facilities. A small friendly can't do enough for you hotel. The hotel is very clean "spotless " . Breakfast is basic but adequate but the view from most rooms plus poolside are stunning to say the least. Enjoyed our week here in paradise watching the sun set was sensational. All staff were amazing but must give a special mention to Maria .

Stayed: June 2014, travelled as a couple
Thank SkycityWalesUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Agnadema Apartments

Address: Firostefani, Firostefani 847 00, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Firostefani
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Firostefani
#7 Family Hotel in Firostefani
Price Range: £81 - £883 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Agnadema Apartments 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Agnadema Apartments are enjoying an excellent location in the heart of Firostefani, built on the Caldera Cliffs. Firostefani is a quiet and picturesque village , just above Fira, on the hill, the name implies ‘’The Crown of Fira’’ . The hotel offers magnificent panoramic views of the Volcano and the famous Skaros Rock. Mesmerizing sunsets, mysterious shadows at dusk, the deep blue Aegean sea - the magic of Santorini from Agnadema apartments. The Agnadema’s well-appointed and elegantly decorated residences combine elegant tradition with modern comforts . Furthermore the traditional rooms, the family apartments and the marvelous suites can accommodate 2 to 5 persons. The hotel has a swimming pool with Jacuzzi Jet Streams, and a sunbathing terrace with umbrellas & deck chairs for complete relaxation. ... more   less 
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Also Known As:
Agnadema Apartments Firostefani
Agnadema Apartments Hotel Firostefani
Agnadema Apartments Santorini/Firostefani

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