We booked the Alilia on a recommendation end of Sept. Beautiful, impressive hotel. But sadly upon arrival at around 23.30, we were informed that the hotel was over booked by 27 rooms, (this appears to be a regular occurrence) there were already people in the reception kicking off over this and refusing to be moved for the night, they offered us a room at an alternative hotel in nearby Faliraki. Assuring us it was a nice one, as we were tired we agreed, but not before finding out what compo they were offering. (we got a letter offering us a free room upgrade, guaranteed late check-out and one days free hire car, As we had planned on hiring a car we were happy). We were taken by one of the hotel security staff in a hotel car to the Apollo Blue (Sentido spa & resort), which was of an equal star rating and given their A/I band to use. Our room there large, clean, modern. Not a problem.
We were picked up the next day around 10am after having a champagne breakfast and taken back to the Alila, where we eventually got our room. Rest of the week we had no problems. Staff friendly, over worked but helpful. Facilities great, lovely restaurants, Bars etc. Downside, small pool area, pool freezing, stony beach and the usual problem of too many rude, arrogant, bad mannered Russians.
Would go again next year, but will be reading all reviews closely before making a decision as it appears that standards have slipped a bit since opening in May.
Rhodes is an amazing island, Would recommend hiring a car to see the full island. (Take your driving license)
- Official Description (provided by the hotel):
- The largest privately owned hotel chain in Greece, Mitsis Hotels is proud to present the MITSIS ALILA EXCLUSIVE RESORT and SPA, part of Premium Mitsis Collection. ALILA EXCLUSIVE RESORT and SPA offers true 5 star ultra all inclusive services on one of Greece s most popular islands, Rhodes. Rhodes (ro-dos in Greek) is the jewel in the Dodecanese crown. It combines all that is needed in a holiday island: beaches, nightlife, culture, scenery, greenery and comfort. Our approach is life style oriented, modern and fresh. We aspire to values such as genuine Mediterranean hospitality, an authentic Greek isle experience and exceptional cuisine focus on Mediterranean, International and Asian traditions. ... more less
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- Also Known As:
- Mitsis Alila Resort & Spa Faliraki, Rhodes