As a family with young children we have holidayed at Mitsis hotels quite a number of times and have always been impressed with the standards and their child friendly mentality. We joined the Mitsis friends programme because as frequent visitors membership allows a few benefits during your stay. When we arrived at the Alila we were swiftly checked in, our bags taken, and we were escorted to our private pool bungalow. All great but none of the member benefits were apparent. ie no welcome drink, no priority check in area, no wine in room, no welcome basket.
However, the hotel is beautiful, scrupulously clean, and the decor is fabulous. Our room was a little disappointing though as due to its description (private pool bungalow) we did not expect to have rooms above us, but unfortunately their was, which meant that we could hear the scraping of furniture and people moving around from early morning until late. The first restaurant we ate at was the mexican, but straight away the differences between the Alila and other Mitsis hotels became apparent. We were told we could only chose 3 starters, and 3 main courses between the 3 of us. We had asked to have salads as a middle course because we didnt want desserts. At other Mitsis properties you can order whatever you want, without any limits, in fact they seem to want you to try everything!! We also struggled to have a drink in any of the bars because children were not allowed. We spoke with the hotel manager who was very accommodating and attentive to our issues, he ensured we could get drinks in the lobby where our son could stay with us. This problem was only due to the outside night bar not being open due to the weather, so it wouldn't be a problem if you visit when the weather is a little warmer.
OK, so that is the niggles done!
I loved the hotel!! The food was fabulous!!! The wine and champagne bars are the best of any of the other Mitsis resorts! Attention to detail fabulous! Service brilliant, especially Alex in the Asian restaurant. It was a shame that the first impression wasn't good because the rest of our time at the resort was great and we have already been looking at our next trip out!
- Official Description (provided by the hotel):
- The largest privately owned hotel chain in Greece, Mitsis Hotels is proud to present the MITSIS ALILA EXCLUSIVE RESORT and SPA, part of Premium Mitsis Collection. ALILA EXCLUSIVE RESORT and SPA offers true 5 star ultra all inclusive services on one of Greece s most popular islands, Rhodes. Rhodes (ro-dos in Greek) is the jewel in the Dodecanese crown. It combines all that is needed in a holiday island: beaches, nightlife, culture, scenery, greenery and comfort. Our approach is life style oriented, modern and fresh. We aspire to values such as genuine Mediterranean hospitality, an authentic Greek isle experience and exceptional cuisine focus on Mediterranean, International and Asian traditions. ... more less
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- Also Known As:
- Mitsis Alila Resort & Spa Faliraki, Rhodes