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“Animations Team & Location” 4 of 5 bubbles
Review of Sun Palace Hotel

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Sun Palace Hotel
Ranked #5 of 74 Hotels in Faliraki
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Animations Team & Location”
4 of 5 bubbles Reviewed 2 August 2014

Arrived after 1am pit in ground floor room near waterpark opened the door to the sound of very loud crickets in the room and terrible air conditioning, after complaining to night staff and refusing to sleep, we were moved upstairs t room 454 which was nice clean and air conditioned we were more than happy, After settling in we were totally entertained around the main pool area by the team who were very funny and entertaining given the heat and the amount of people to entertain but this team are genuine and the mini club girls are amazing and my daughter loved them.

WELL DONE ANIMATION TEAM YOU MADE OUR HOLIDAY AROUND THE RESORT VERY HAPPY

Room Tip: if using the pharmacy up the road without double checking what they are giving you, as I don't t...
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank bexstar351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (321)
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English first
Southampton, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

Overall the hotel was very good and I really enjoyed the waterpark. The staff at the hotel was very friendly and helpful. The food was average but I really enjoyed the pizza. The thing that really made our holiday was the bar called King Arthur, which was about 150 meters down the road from the hotel. We had heard about this bar from friends at home and we thought they exaggerated. However the bar turned out to be better than we expected. I was impressed by the fact that they were able to show 6 different games at the same time during the UEFA Champions League qualifiers. I also enjoyed the cocktails and the hilarious live comedy show. The staff was very helpful and that was the reason we stayed there every single night. We had an amazing time and I'll definitely come back to Sun Palace Hotel because of its good location near our favourite bar.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Hiddeottens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 30 July 2014 via mobile

We went here as a family of 3 in July 2013 first impressions were nice hotel quick check in and late food sandwiches cakes etc at 11 pm rooms pretty basic but you only sleep in them pool was great as was the entertainment team Shaun especially made lots of new friends and very friendly staff and then we found the on site waterpark amazing is all I can say kept us entertained all day with a fantastic snack bar serving freshly made pizza and other snacks I would definitely go back here the only negative point was falaraki strip was pretty run down with lots of empty buildings
The beach is 5 mins over the road and has crystal clear waters we took the bus to Rhodes town to do a bit of exploring what a beautiful place that is, markets and shops inside the huge stone walls selling all sorts and makes a nice change from falaraki enjoy yourself

Stayed August 2013, travelled with family
Helpful?
4 Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 30 July 2014

Initially there was a slight hic up of them only putting 2 beds in the room when we needed 3, but they swiftly brought a campbed for my daughter. My booking was for a room for 2-4 people, yet i felt we had been put in a room for 2 people, and although there was room for the campbed, it didnt feel as though that was what I'd paid for. Even the hotel room rates on the wall indicated it was a double room only. The first choice rep was prepated to give me a room swap but not until the next morning, but given we were only there for a week I didnt want to waste half of the day moving rooms again, so I out up and shut up.
The food was fine, although it was strange seeing chips set out for breakfast but to be honest so long as my daughter was eating something (because we all know how picky kids are on holiday) I didnt mind.
The cocktails at the bar were lovely, and the staff at the inside bar was great and the barman at the adults pool (just outside the entrance to the waterpark) Demitris i think his name was is a credit to the hotel, friendly and chatty, nothing is to much trouble.
The waterpark is great fun for the kids, and the slides are brillant. The lifeguard staff are very strict with the weight limits for the slides, although the weight limits are clearly written on the rules, i did see them challenging some people who were clearly not over the limit....so that cant of felt good......
The snack ba at the waterpark was second to none, with freshly made pizzas at lunchtimes and kebabs, hotdogs, chips, salad, fruit...fantastic.

I would recommend this hotel to others although I wouldnt visit again as I got bitten to shreads and i NEVER get bitten.....although I didnt see others with lots of bites, I just think I was unlucky.
If youve booked a holiday at sun palace you should be ok.
p.s the wifi is a bit naff, but king arthurs pub down the road has good wifi and georges bar is even faster.

Room Tip: Apparently the rooms around the aterpark are best and they are the newest block, we were in the main...
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

Me and my boyfriend arrived at 3am, check in was very quick and routes to room explained well. Very easy to find as the rooms are signposted all around. Our room was based next to the splash world water park, but it wasn't noisy at all, still lovely and quiet. The room was spacious, with fantastic air conditioning. We visited the water park, and I have seen a few people say that if you're not there for just after 10am you don't get a sunbed, but we never had this problem, always able to find a couple both here at the water park and at the other pools as well. The slides were fantastic, never having to queue to get on any of them, had to wait for a ring sometimes but this is expected.
The food is lovely, sometimes not very hot but still warm and nice to eat. Me and my boyfriend are very fussy eaters and we always managed to find a few options of something we would like to eat. The staff were friendly and quick to remove and dirty pots lying around. I would definitely recommend taking up the option of your visit to the a'la carte restaurant, we went on our last night and it was fantastic, a great end to out holiday. The service was brilliant, given all starters off of the menu as the manager wants all guests here to be able to try all of the restaurants options. I opted for the mixed grill main, which was delicious!
Linda who works on the pool bar is lovely, always spoke whenever I went up for a drink, and she was like this with everyone. The entertainment team were excellent, so friendly and welcoming, making all guests feel at ease and not pressuring anyone to do anything they don't want to. They were a good laugh and always did their job as well as they possibly could considering the heat and the amount of people there! They are like a comedy act, very funny and put you at ease!
The hotel is in a good location with a bus stop to Rhodes and Lindos just outside, we used both of these and they are very cheap. We paid 2:20 to Rhodes and 4:00 to go to Lindos, both well worth a visit and would recommend going to the Acropolis.
Overall we had a fantastic holiday and genuinely cannot find anything at all to complain about.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank dizzyblonde12321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 July 2014 via mobile

We have just arrived home from our 7 nights holiday and were sad to leave. The rooms we had was in the new building by the splash pool. It was lovely and had brilliant air conditioning. The children (4) had a great time and spent most of the time in the pools. Something for all ages from my 2 year old - 16 year old. The food was good lots of choice however breakfast was poor. We went to turkey for the day which was very hot but worth it for the shoppping. In all we had a great time and my two daughters will especially miss kids club and Emma she was fantastic xxxx

Stayed July 2014, travelled with family
Helpful?
4 Thank Rachel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

A lovely hotel with lovely helpful staff, very clean although renovation work going on in some parts of the hotel. It has very modern parts to it which looks like it has expanded over the years , food basic but good, ice cream all through the day. Water park brilliant always with life guards, slides for young and old, lazy river good but have to wait for rings to ride in they could do with having more avaliable,. Animation team great lots of fun again for young and old. A short walk into faliraki is worth it shops and bars very friendly no hassles as in Turkey. Although a 3 star hotel it is well worth going we had a fab holiday after going to Turkey for the last 5 years We had forgotten how how lovely Greece and the Greek people are !!!!!

Room Tip: rooms in blocks 500 -600 are modern and near water park.
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Palace Hotel

Property: Sun Palace Hotel
Address: Faliraki Road | PO Box 403, Faliraki 851 00, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Faliraki
Amenities:
Bar / Lounge Casino and Gambling Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Faliraki
#9 Family Hotel in Faliraki
#15 Romantic Hotel in Faliraki
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sun Palace Hotel 4*
Number of rooms: 350
Official Description (provided by the hotel):
ACCOMMODATION: Total number of rooms: 322 hotel rooms, bungalows and family rooms. They all feature individually controlled A/C, mini fridge, direct dial telephone, satellite T.V, bath/shower, balcony or patio. RESTAURANTS AND BARS: Snack Bar: Serves a wide choice of home made snacks. Main Bar: Enjoy a great variety of exotic cocktails, long drinks, coffees and cakes. Pool-side Bar: Directly on the pool offering all kinds of cool drinks and exotic cocktails. LEISURE AND SPORT FACILITIES: Large swimming pool, children's pool, sun terraces with umbrellas and sun beds, tennis court, table tennis, children's playground, billiard, backgammon and chess. WATERPARK FACILITIES: Speed Slides Three Lane Multi Slide Open Body Slide Enclosed Body Slide Open Tube Slide Bowl Ride Mini Sidewinder Children's Play Swimming Pool Wave Pool Lazy River OTHER FACILITIES: Reception, foreign exchange, mini market, safe deposit boxes, full excursion programs, car hire, parking area and internet corner. ENTERTAINMENT AND ANIMATION: Various weekly animation programs including Greek and other theme nights. ... more   less 
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Also Known As:
Sun Palace Rhodes
Hotel Sun Palace
Sun Palace Hotel Faliraki, Rhodes

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