We had a room on the fourth floor, with a sea view (we payed extra with thomas cook for this!)
The main parts of the hotel are much better than some of the rooms. The carpet on our corridor was faded and stained in parts.
The room:- itself was much like any other hotel room, although I would definately not say it was 5* the furniture was run of the mill, It had no trouser press or ironing facilities, the coffee and tea were only replaced infrequently, the beach towels were repalced infrequently, as for the robes and slippers provided, my husband has a 38 waist and size 9 feet, he could not fasten the robe nor get his feet in the slippers. The room cleaning is of just an acceptible level, with fingerprints on the glass balcony partiion when we arrived, and they were still there when we left, a faulty sink in the bathroom meant that the water ran straight out, and despite reporting this twice it was still not repaired when we left.
The lifts are NOT air conditioned. Or it was not working.
Drinks in the hotel are expensive, a gin and tonic and a whisky and water cost 22 euros, and a bottle of wine 23 euros.If the hotel reduced their prices maybe more people would use their bars.
The bars were not suprisingly, often more than half empty.
Restaurant:- After staying there for two weeks, I came home 5 pounds lighter, so maybe it does have some good points, in the first week breakfast was good and dinner was also good the food was fine, by the second week I was wishing we had only gone bed and breakfast, the food at dinner time was not as nice and often I ended up with just meat or just potatoes, there was a shortage of vegetables, although salad was always on offer, much as I like salad, not twice a day everyday. The food was very boring and repetative.
The staff:- In the restaurant were excellent, the waiters were nice and friendly and efficient, and the captain was lovely and very hard working. We would like to thank them all for looking after us so well during meal times.
Reception staff were inconsistant, at the end of the holiday we along with other people wanted to keep our room on as we had a late night flight, we were told on the day before we left that this was not possible. OK BUT we asked about the use of a courtesy room, we were told that they would not know if they had one available until the afternoon on the day we were leaving, this caused so much stress, we did not know if we could go and shower before dinner or not, one reception person told me I could use the showers on the first floor, in the toilets near the pool, which often smelled very badly, as you can imagine this not knowing if we could use a courtesy room until the late afternoon, after 5pm on the day we were leaving caused great upset, and the receptionist couldnt care less attitude was certainly not the customer services of a 5 star hotel, in fact they acted like the landladies from hell.
All in all we enjoyed our holiday, we spent lots of time on the man made beach, which is on the other side of the main road, although it is accesible through the underpass.
- Official Description (provided by the hotel):
- Located on the island of Rhodes, only a few kilometres from the historic town of Rhodes, Sheraton Rhodes Resort offering global travelers, families and honeymooners alike the best of resort amenities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Booking.com, TravelUp, Expedia, Travel Republic (UK), LoveHolidays, Odigeo, Hotels.com, Ebookers, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Sheraton Rhodes Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Rhodes Hotel Ixia
- Hotel Imperial Rhodes
- Sheraton Rhodes Resort Rhodes Town