We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Holiday”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sheraton Rhodes Resort
Ranked #14 of 126 Hotels in Rhodes Town
Certificate of Excellence
Bristol, United Kingdom
Level 4 Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Holiday”
Reviewed 20 September 2013

This is a lovely hotel, and best of all I booked it using my SPG points. We stayed for 7 nights and it was wonderful. The staff were polite and always helpful, the room was big but on the downside the view was poor. Had to look at the back of the hotel whilst having a smoke on the balcony. One annying thig (personally) was that you had to use 2 lifts to get to the pool area. Why it was designed like this I've no idea. Lift to level 6 or 7 then walk out to the left 50 meters and get the other lift to level 1 :-( Other than this very worth while a stay on the beautiful island of Rhodos.

Room Tip: One better than ours, hopfully facing the pool and not the rear of the hotel.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,682 reviews from our community

Traveller rating
    873
    543
    174
    58
    34
See reviews for
550
736
33
79
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (407)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lummen, Belgium
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2013

We stayed in July for the sixth time at the Sheraton Rhodes Resort. It was a real experience again. From the welcome at the reception desk , to the quality of the rooms and the pools, everything was great. All facilities are at level.
The friendliness of the waiters and professional organisation of the breakfast room jumped out again. At the Castellania restaurant buffets are always top notch and you can really enjoy your breakfast or dinner. Nothing is too much for the waiters and they are always friendly without being pushy. Special compliments to the restaurant manager George Tipou and Tsampika. They always make sure that every meal is a feast. Their warm welcome makes you feel really at home. We can not wait to go back.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Augustijnen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theodoros F, General Manager at Sheraton Rhodes Resort, responded to this review, 19 September 2013
Dear Guest,

Thank you for choosing to stay at the Sheraton Rhodes Resort once again and taking the time to send us your lovely review following your recent stay with us.

We are pleased that you enjoyed your room, our facilities as well as breakfast and dinner buffet at the Castellania restaurant and overall you had a great experience. We especially thank you for mentioning the friendliness of our associates and in particular George Typou and Tsampika who work very hard to deliver the finest Greek hospitality in a friendly and efficient manner. It is always a pleasure to read such nice review and gives our personnel an extra reason to keep up the good work.

We certainly hope you will be able to visit us again in the not too distant future.

Yours sincerely,

Theodoros Frangos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2013

As has been said before an excellent 5* hotel and the staff are everything stated in previous reviews - above excellent. Highly recommended is the pool on the 6th floor if you want total peace and quiet. We upgraded to a Junior Suite which was spotless and in excellent condition and the bed was one of the most comfortable we have ever slept in. House keeping could not be faulted in any way. The balcony was large enough to fit 20-30 people but never saw the sun and although we had a sea view it was obscured by two walls and the top of another balcony in front of us. The food although presented beautifully was very hit and miss, sometimes tasteless, sometimes overloaded with salt but when we ordered room service the food was tasty and well prepared. Would possibly return as we like Sheraton Hotels but would only book bed and breakfast and ensure that the room had a "proper" sea view. As a PS to the chef, cold Gazpacho soup is from Spain and is not meant to be over the top spicy.

Room Tip: If you book a room with a sea view check before accepting it that it does the view is not obscured.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shelleyb12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theodoros F, General Manager at Sheraton Rhodes Resort, responded to this review, 19 September 2013
Dear Valued Guest,

We would like to thank you for the time you have taken to post your feedback on TripAdvisor after your recent stay with us at the Sheraton Rhodes Resort.

We are glad that you enjoyed our property and you found Junior Suite, swimming pool on the 6th floor as well as our associates to your total satisfaction. Sorry about your few negative experiences with the food.

It will be our pleasure to welcome you back at the Sheraton Rhodes Resort in the future.

Yours sincerely,

Theodoros Frangos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rehovot, Israel
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2013

we booked 4 nights for late anniversary. traveled with another couple, both of us with 1 year old babies.

the girls and guys at the reception were friendly and realy nice, always smiling and helpful.

the rooms we got, pool side, were nice and roomy. the bed was also nice.

after 10 minutes at the rooms we got a surprise anniversary cake, complimentary. much better then the 6"00 pm phone call we got from the reception at the hotel we stayed in a year before! thank you for that!

the facility was always clean, as far as we could tell and see.

the pool was big and clean. there was another pool upstairs near the dinning area, which was realy well located and with great sea-sunset view.

the breakfest and dinner were excellent! the staff was always nice (even with the mess our babies made).

to sum things up- i wish many places i stayed in took a lesson or two from sheraton rhodes.
definitely would recommend to my friends and to all.
look nowhere else!
congratulations to the managment for all the above, hopefully you'll keep it up!

one last thing- i don't think today people should be charged for using internet at hotel rooms. its such a basic service today. im sure the hotel doesn't have to pay much to supply the service, and im also sure it doesnt get rich from it. so why don't you just let go and let everyone connect for free? think about it....

Room Tip: i realy liked the pool side room
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank orendman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theodoros F, General Manager at Sheraton Rhodes Resort, responded to this review, 19 September 2013
Dear Valued Guest,

Thank you for selecting the Sheraton Rhodes Resort for your anniversary and taking the time to send us your wonderful review following your recent stay with us.

We are glad that you found room, facilities as well as food to your complete satisfaction. We especially thank you for highlighting our associates who work hard to satisfy all guests’ wishes and needs. Your warm words will be very much appreciated by them.

Regarding your comments about wi-fi, please note that charging for wi-fi is a Starwood Standard World Wide. However, we do have the Sheraton renowned “Link at Sheraton” which is located very close to the reception desk and all our guests could benefit from the free service. We do hope you will take advantage of this facility on your next visit.

We are looking forward to welcome you back and creating many more memories with you for years to come.

Yours sincerely,

Theodoros Frangos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level 4 Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 September 2013

I forgot to add my review following our holiday in July.
Lovely hotel with lovely sunsets and sea views. The 3 pool areas, gardens and other public areas were 5 star, but the restaurant was a bit disappointing a bit like a cafe, it could be improved on and evening with better table linen, instead of the old grey table mats.
We decided to take advantage of the late arrival meal and had a salad one lunch time at the pool restaurant, but we're a bit annoyed to be questioned for already eating when we arrived for our evening meal and after some discussion in the middle of the restaurant got apology. Not quiet sure how the error happened.
We enjoyed our week at the hotel it was in a good poition and had its own beach. We would go back but only on bed and breakfast.

Stayed July 2013, travelled as a couple
Helpful?
2 Thank Elsa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theodoros F, General Manager at Sheraton Rhodes Resort, responded to this review, 16 September 2013
Dear Valued Guest,

We would like to thank you for the time you have taken to post your review on TripAdvisor after your recent stay with us at the Sheraton Rhodes Resort.

We are glad that you enjoyed our property with lovely sea views and you found pool areas, gardens as well as public areas to your complete satisfaction.

We are looking forward to welcoming you back in the not too distant future.

Yours sincerely,

Theodoros Frangos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 September 2013

A large group of us stayed at the Sheraton Rhodes for my brother's wedding (the reception also took place at the hotel) and it is safe to say that we all loved our stay. Many of us even extended our stay.

I had a room with a simply stunning view. Each evening the sun would set so dramatically into the sea, and my balcony afforded a simply superb view of this stunning scene. High praise, I know.

The room was perfectly cleaned each day, all staff were totally friendly and helpful. The pool areas (there are several pools) were all great! Though for some reason the pool area seemed to be packed up a little early (perhaps due to the main demographic of the hotel... guests seemed to leave the pool and get ready for an early dinner.... rather than enjoy the full day).

The hotel is located in Ixia, which is approximately a 10eu taxi ride into the new or old town. There is also a bus stop right outside the hotel. Though the hotel seemed to be serviced by an army of willing, friendly and fair taxi drivers day and night.

Rhodes has some of the most amazing beaches in Greece, so I didn't bother with the hotel's private beach. Basically, the hotel's beach across the road provided a mediocre offering relative to the quality of the island's amazing beaches.

As for the wedding reception, what is there to say other than it was simply superb. The food was first rate, the service was fantastic and the view incomparable. Thanks to all.

Room Tip: Beach facing views have the most superb views. Well worth the extra expense.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theodoros F, General Manager at Sheraton Rhodes Resort, responded to this review, 13 September 2013
Dear Valued Guest,

We would like to thank you for taking the time to send us your lovely review following your recent stay with us at the Sheraton Rhodes Resort.

We especially thank you for selecting our property for such a special occasion. We are glad that you appreciated our resort, sea view room, pool areas as well as our associates and overall you had a great time. We are likewise pleased that you found the wedding reception, food and service to your complete satisfaction. Your kind words inspire us to keep up the good work and offer our guests exceptional experiences.

We hope that the Sheraton Rhodes Resort holds a special place in your memories and your heart. We are looking forward to offering you again our warm hospitality in the near future.

Yours sincerely,

Theodoros Frangos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thirsk, United Kingdom
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 September 2013

The facilities at the hotel are great. There is a lovely big pool and a walkway under the road to the sea, we have never on a holiday spent so much time in the sea, it was lovely. Micalus and Michael in the bottom bar are friendly and nothing was too much trouble. The animation team were friendly but not pushy. The evening entertainment was rubbish, for a five star hotel this needs a serious review by the management. All the staff in the dining room are kind and helpful.
Now the food, we have never ever been to a hotel where the dining area is more like a cattle market. I have never been amongst so many rude ignorant, greedy people in all my life. People piling there plates up with food and putting it in the middle of the table then leaving it. Breakfast was more or less cold every day. We didn't eat in the restaurant on quite a few occasions we changed our evening meal for lunch in the pool restaurant and went out to eat in the evening, we were half board.
We found a little gem nearing the end of our holiday it is called Le Gourmet. If you turn left out of the hotel and walk until you get to the restaurants it's up a side street on the left, look out for the sign. The older lady is lovely and so helpful. The island is beautiful Old Rhodes and Lindos are a must. All in all a lovely family holiday apart from the food.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dssh2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theodoros F, General Manager at Sheraton Rhodes Resort, responded to this review, 11 September 2013
Dear Valued Guest,

We would like to thank you for your taking the time to send us your review following your recent stay at the Sheraton Rhodes Resort.

We are glad you had a lovely family holiday and you appreciated the beauty of Rhodes and especially of our property. Thank you for mentioning our associates who work hard to satisfy all guests’ wishes and requirements.

We are sorry that the evening entertainment didn’t meet your expectations and we would like to assure you that we have taken your comments into serious consideration.

We hope that you will give us the opportunity to welcome you back at the Sheraton Rhodes Resort and show you that we can exceed your expectations.

Yours sincerely,

Theodoros Frangos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Rhodes Town
0.7 mi away
Atrium Platinum Hotel
Atrium Platinum Hotel
#5 of 126 in Rhodes Town
2,738 reviews
0.1 mi away
Amathus Beach Hotel Rhodes
Amathus Beach Hotel Rhodes
#10 of 126 in Rhodes Town
2,114 reviews
3.9 mi away
Elysium Resort & Spa
Elysium Resort & Spa
#1 of 20 in Kallithea
1,621 reviews
Show Prices
Show Prices
Show Prices
37.9 mi away
Atrium Prestige Thalasso Spa Resort and Villas
0.3 mi away
Olympic Palace Resort Hotel & Convention Center
1.1 mi away
Sentido Ixian Grand
Sentido Ixian Grand
#22 of 126 in Rhodes Town
1,489 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Rhodes Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Rhodes Resort

Property: Sheraton Rhodes Resort
Address: Ialyssos Avenue, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Rhodes Town
#7 On the Beach Hotel in Rhodes Town
#8 Family Hotel in Rhodes Town
#13 Luxury Hotel in Rhodes Town
#16 Romantic Hotel in Rhodes Town
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Rhodes Resort 5*
Number of rooms: 401
Official Description (provided by the hotel):
Located on the island of Rhodes, only a few kilometres from the historic town of Rhodes, Sheraton Rhodes Resort offering global travelers, families and honeymooners alike the best of resort amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , TravelUp, Booking.com, Expedia, Starwood EMEA, Odigeo, Bookgreece.com, Hotels.com, LateRooms, TripOnline SA, HotelQuickly, Evoline ltd, Ebookers and Cancelon so you can book your Sheraton Rhodes Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Rhodes Hotel Ixia
Hotel Imperial Rhodes
Sheraton Rhodes Resort Rhodes Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing