I stayed at the Mitsis Grand Hotel last week. In general the hotel ( rooms, pool area, reception etc..) are very clean and one can see the cleaning staff around almost 24 hr/7. Have to admit that the queuing to get a table in the restaurant was a bit annoying. The staff is friendly but there is a lot that could be done to make them even more efficient. Stop giving people one cup of coffee and maybe a second one if they finally catch a waiter - put Thermos' on the tables - during my whole stay I only had real breakfast 2x because of the coffee issue. They are busy cleaning up tables etc... that they don't have time to make "rounds" for coffee. The food ( Breakfast / Dinner) was nice, good choice, but lukewarm. Why did the waiters always insist on having my drink bill paid right away - it could be charged on the room and also leave them more time to do their real duties.
The room I occupied was on the 2nd floor in the main building with a view to the garden, very nice, very clean - towels changed on a daily basis. The only little negative thing about the cleaning is that the carts the ladies use make a lot of noise on the tiled floor so my suggestion would be to change the wheels to rubber instead of plastic.
The sunbeds at the pool area would need replacement as they are partially broken, torn up etc, and not very comfortable. It would also help if the policy from the was that the sunbeds were NOT to be "Reserved" starting 8 AM when people go for breakfast. I personally observed that beds were "booked" but never used once during the day.
In general my stay at Mitsis Grand Hotel was pleasant, thank to the central location, close to the Old Town and that would also be the reason why I would book it again.
- Official Description (provided by the hotel):
- Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more less
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- Also Known As:
- Hotel Mitsis Grand
- Mitsis Grand Rhodes Town
- Grand Hotel Rhodes
- Rhodes Grand Hotel
- Mitsis Grand Hotel Rhodes/Rhodes Town