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“wedding party”
Review of Mitsis Grand Hotel

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Mitsis Grand Hotel
Ranked #7 of 127 Hotels in Rhodes Town
Certificate of Excellence
Leicester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“wedding party”
Reviewed 15 June 2012

we have just got back from our hols at this hotel, our daughter got married at the chapple in lindos, just had to write about our stay at the hotel , we were a party of 30, and were all happy with hotel, ok , the resteraunt wasnt up to much, but we managed to book the chinese , greek, and itailan twice, i personally preferred the greek and itailan, but im not into chinese but those who were really enjoyed it. the rooms were perfect and kept clean(towels and sheets changed daily). the bar staff in the lower level were cheerful and helpful, thanks must go to maria on the day shift very proffesional and helpful, evening staff were the same, must admit the staff on the upper level looked as if the wished they were some where else ( so did i) we had the wedding reception at the itailan resteraunt and it was perfect, they provided a cake and champane and didnt charge a penny, so yes i would reccomend this hotel, but just a foot note, if you are planning a wedding at st pauls chapple, it is a steep walk down to chapple, not for the old or ashtmatic, i had take my inhaler half way up ha ha xx

Room Tip: my daughters had the bungalows, we were in the hotel, think the hotel is better
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  • Stayed June 2012, travelled with family
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Helpful?
1 Thank pammie2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Guildford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2012

My boyfriend and I stayed here in october 2011 for 2 weeks, we were not happy about the room we were given so were moved to the next room, which looked to of had a blocked toilet at some point as the skirting boreds were all swollen and cracked and there was staining on the dated carpet all the way around the bathroom, the stench was unbearable so we had to have the windows open all night (and got biten like crazy as a result) the reception staff wouldnt move us until the next day, this 3rd room was much better :) still had the grotty carpets and weathered patio furniture though :/
Food was ok, very same same and lots of left overs being re used. the chinese and italian resuraunts were AMAZING!!!! you have to prebook these at reception, but if you space the bookings out you can manage to get in more than 1 visit a week without staff noticing :D!!
The staff are not very customer focused at all, apart from the young lad that works on the All inclusive bar in the evenings-who is the only staff member who wants to interact with you!
I would definatly recommed going just around the corner from the hotel and renting a car from the shop under the hotel, they are half the price of the hotel run car company and you can haggle them down alot too!
Car rental is a must, its the best way to visit the Island at your own pace and its really easy to drive around too, we didnt once get lost! You can also ask the hotel to make you a packed lunch for you to take out for the day :D
overall this hotel is very dated, the staff are not very customer friendly and i would rate this hotel a UK 2/3

Room Tip: rooms higher up have a much better view and are more up to date
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  • Stayed October 2011, travelled as a couple
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1 Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 June 2012

Verry friendly people verry good food nice rooms and verry clean this is realy the best hotel in rhodos we have seen other hotels in rhodos but mitsis grand is the best

  • Stayed May 2012, travelled with family
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Helpful?
2 Thank LekkerbF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llantwit Major, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 June 2012

We arrived at midnight 2nd May for a fortnight's stay to be told that the hotel was full. We were taken to the sister hotel, the Petit Palais, for the night but on our return in the morning were upgraded to all inclusive and given a room with a sea-view, which was very acceptable . Yes, the Hotel is not five star. There are issues with its general maintenance and the buffet style meal arrangement can result in food being not so warm. However the Italian restaurant does serve excellent meals which are piping hot. The rooms are spacious with plenty of storage,clean and comfortable though lacking some 5-star features and we found the staff friendly and helpful, allbeit requiring the occasional reminder. Consequently, we had a most enjoyable holiday and would be quite prepared to return to this hotel in the fuure. One tip - anyone wanting to visit the Acropolis at Lindos - it closes c.2.30 pm.

Room Tip: Ask for a room with a sea-view. These will be quieter even though they overlook a road.
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank nglwil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 June 2012 via mobile

Normally just do bed and breakfast and was pleasantly surprised by the choice and quality of the food. Chinese restaraunt food was excellent and the service by manwell (not real name) was comedy gold. Rooms are in need of updating but are nicely laid out with good bathrooms and nice balcony to sit out on. The hotel we found was positioned nicely between new and old town, makin everything pretty much within walking distance. If ur looking for a nice place to eat out there's a superb restaraunt called tamam 5 mins walk away, great food and service and very tasty housewines

  • Stayed June 2012
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Helpful?
4 Thank Paddy1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 June 2012

Have stayed here two years running,the location is excellent two minutes from the beach, ten minutes from Rhodes town.The hotel is immaculate, room service daily with clean sheets fitted.The hotel staff were very helpful nothing too much trouble.Would highly recommend this hotel for a pleasant relaxing break.The only drawbacks were the lack of tea making facilities in the rooms and the lack of any evening entertainment other than music being played from a c.d .The biggest plus of the lot was there were no screaming kids for whole duration of my stay.

Room Tip: Do not ask for a sea view.( you will be buried behind the restaurant}
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  • Stayed May 2012, travelled as a couple
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Helpful?
9 Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 June 2012

we have just returned from a weeks stay on half board basis. Very large great location hotel we had sea view that was worth the extra. room good size but lacking in what we considered normal things in a 5star hotel no water in fridge(so if u arrive late at night theres no water) no tea&coffee would have been so nice to have a cuppa on balcony instead of having to go down to the bar to BUY one at 3 euros! no tissues or full length mirror for us girls.Pillows hard& horrible. Cannot complain about food but have had much nicer. Can walk into old / new town in 15mins lots of shops even M&S and Zara in new town.. old town lovely. Do not miss Lindos we went on boat from harbour 13euros all day. Lovely week but not 5 star hotel and have never been to a hotel with a mix of half board&all inclusive doesnt really work.

Room Tip: sea view worth the extra
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  • Stayed May 2012, travelled as a couple
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Helpful?
5 Thank wendy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mitsis Grand Hotel

Property: Mitsis Grand Hotel
Address: Akti Miaouli 1 | & Papanikolaou, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Rhodes Town
#3 On the Beach Hotel in Rhodes Town
#6 Business Hotel in Rhodes Town
#6 Luxury Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
Price Range (Based on Average Rates): £
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more   less 
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes/Rhodes Town

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