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“No drinks at dinner time”
Review of Mitsis Grand Hotel

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Mitsis Grand Hotel
Ranked #41 of 126 Hotels in Rhodes Town
Reviewed 27 October 2012

My boyfriend and I stayed in this hotel for one weekend (18-21 oct) on a half board basis. The hotel was O.K, the room was clean and so were the lobby and the restaurant. The location of the hotel is grate; we walked to the new city and the old city by foot on day one and took a car on day two to drive around the island.

The only problem we had with the hotel was on dinner time. On the card we got with our door key it said we cannot bring any drink or food with us to any public space in the hotel. We prepaid for dinner and breakfast (half board) so we accepted to get a full dinner including drinks (no anything fancy just flan tap water). When we got to the restaurant at dinner time, we found out that there is nowhere in the restaurant a place to get water, unless we pay additional many and order drinks from the waiters. When we asked for tap water the waiter said they don’t have any (even though the couple next to us witch ordered drinks got tap water) and we can by a little bottle for 2 or 3 euros. This was very un pleasant to set in a restaurant that in not even willing to give you water.

  • Stayed: October 2012, travelled as a couple
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1  Thank Yaara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 October 2012

have just returned from Mitsis Grand 14th to 24th May it was short staffed the all inc bar was a waste of time 2 staff looking after a full bar 25 minutes to get a drink, the bar for non all inc was empty but could not be used AI. We were put by the lift shaft could not get any sleep so we were moved next day the food was very repetative after fighting to get to the counter, the good points were rooms are a good size and very clean half the staff very friendly the other half long faced not a 5 star but maybe 4 star.Would not go again

Room Tip: keep away from lifts
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  • Stayed: October 2012, travelled with friends
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Thank driverdaft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

This was our second stay at this hotel. We originally stayed there 6 years ago. I have to say that the standards have gone down. The last time we stayed one of our party was on crutches, so we did stay in and within close proximity to the hotel in the evenings.
As last time the hotel provided very little in the way of entertainment. Over the week a keyboard player/singer played in either the main bar or garden area. He was a decent pleasant singer albeit singing the same songs each night in a different order. I understand a Greek dancing troupe entertained on a night we were out.
The effects of the downturn in Greek economy are evident in many parts of the area surrounding the hotel with weedy concrete, boarded windows providing sites for posters for out of date events.
The hotel itself is ok, but no more than that. The staff are mostly polite and reasonably friendly, though some do seem to have an attitude to the guests. I overheard many people complaining about this.
This was perhaps because the surly faced Manager who seemed to be everywhere was always around. Was he checking up on his staff? Perhaps!
Whatever he was doing, the guy never cracked a smile or said a cheery hello or good morning to anyone. I went past his office one day and he left his door open and there were many certificates of merit displayed. How on earth he won those is hard to understand. I cant see the man making any comment on this review, as he seemed so uncaring for his guests.
The food is edible, repetative, luke warm and difficult to get at due to the considerable number of people surrounding it. It is a self service buffet but not very well organised.
We were all inclusive and so drinks were also included, though it took what seemed to be an eternity at times to obtain drinks due to the considerably long queues. You will extreme difficulty becoming in the slightest merry. Two guys were behind the bar and did their jobs well, the one doing a good impersonation of Tom Cruise in 'Cocktail'. By the way the 'fresh' orange juice is diluted squash.
Overall it was a pleasant seven days, but it is doubtful if we will return to this hotel again.

Room Tip: Try to get a high floor room for the sea views. Also try to get quiet air conditioning unit.
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  • Stayed: October 2012, travelled as a couple
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2  Thank MalCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

Have just returned from a week all inclusive at the Mitsis Grand, and overall it was'nt a bad hotel.I honestly would'nt put it down as a 5 star hotel, but the rooms were made up every day, cleaned and very neat.
As per previous reviews, this hotel could do with a bit of a refurb here and there but all round very clean.
We were supposed to be at the Mitsis Petit a stones throw away from the Metsis Grand but our travel agent moved us last minute. We went all inclusive and I must say the food was very good, great choices and well presented, only issue was as we were transfered we could'nt use the Italian or Chinese resturants as all inclusive.
Saff were very polite and very friendly, overall a very well run hotel.
Nice clean pool and surrounding areas, would highly recommend this hotel.

  • Stayed: October 2012, travelled as a couple
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Thank elvispriceley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

i have been in grand rhodos hotel 18-21 oct ,with 25 pax group ,we got in to the lobby ,the air condition was off ,it wa realy hot ,we received the rooms it went fast ,rooms are realy nice ,the rooms with the sea view are very nice,the food was very good very reach ,the sea is cross the street ,very nice 2 outside swiming pool ,the only disapoiting thing was...we had a convention there ,we asked for meeting room with flip chart ,we suppose to have pens for each participent and wide tush for the flip chart , the hotel didnt have any of these , so i went and bought pens and tush ,wirless is free at the lobby ,in the room they charge for wifi ,any way in total was nice clean ,great location few minutes to old town .

Room Tip: if you are with children ask for the suites facing the sea ,very large rooms and saloon ,with a larg...
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  • Stayed: October 2012, travelled on business
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Thank ramouz99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

we hav e just come back hotel very good staff excellent helpful .the food very good the people who moan about this hotel need to get a life.for what you pay for it is first class .if you want gold star treatment go to a holel pay more but you wont get any better .this is are 3rd time there and will go again and i recommend it.

Room Tip: high floor good view seaview room
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  • Stayed: October 2012, travelled as a couple
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Thank janet f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012

Not really a five-star hotel, but then again not really charging 5-star prices. Slightly over-burdened with moaning Brits in scruffy tracksuit bottoms.
In an excellent location within easy walking distance of Rhodes Old Town. The buffet meals are fine, if a little repetetive, although some of the dining room staff could smile a bit more. The wine they serve, though, is a bit iffy, and I'd give it a miss.
Our room was spotlessly clean with everything in working order, even if the TV was obviously out of the ark.
Try the Kojak Pub around the corner if you're looking to escape the confines of the hotel.

Room Tip: Avoid room 180 - you have to stand on tip-toe on the balcony to get the prmised sea view.
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  • Stayed: October 2012, travelled as a couple
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Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli 1 | Papanikolaou, Rhodes Town 85100, Greece
Phone Number:
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Business Hotel in Rhodes Town
#11 Spa Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#17 On the Beach Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
#30 Luxury Hotel in Rhodes Town
Price Range: £90 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 405
Official Description (provided by the hotel):
GRAND HOTEL, the only 5-star all-inclusive beach-front city hotel in Rhodes, is synonymous to first class hospitality. Located in the city of Rhodes, at a short distance from the medieval town, the hotel is fully renovated and offers its guests all modern facilities. It has 405 luxurious guestrooms, most of which have a sea view and of which 5 are suites that stand out for their exceptional grace and comfort. The hotel has a fully equipped gym with an indoor swimming pool, two outdoor swimming pools and a variety of sports activities for both adults and children. Two conference rooms of a capacity of 600 and 200 people respectively and an impressive ballroom, equipped with technology fit the most demanding communication requirements. GRAND HOTEL offers at its 6 different restaurants a variety of gourmet experiences for the most discerning palates and offers snacks throughout the day at the Creperie - Gelateria and its wooden stove. ... more   less 
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes/Rhodes Town

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