Just returned from a week long stay at this hotel.
When we arrived (at around 11pm), we were advised there were technical problems with our 3 rooms (I wish they would just tell the truth and say they are double booked!!), so we had to spend the first night in the hotel next door. Not a great start but they did upgrade use from half board to all inclusive and also upgraded us to sea view rooms, so this made up for the inconvenience.
The rooms were clean and tidy, although a bit dated and could do with a spruce up. The aircon in our room only worked on high, so you had to turn it off at night (as was too loud) resulting in being very warm by the morning! When it was on, it was very good.
The breakfast was standard for this sort of hotel and very good. Lunch and Dinner were buffets and although very nice, they did get a bit samey as the week went on. Some days the restauarant was very busy and queues for the buffet were a bit too long! they also have an italian and chinese restaurant you can go to (included in all inclusive), they were good as break from the buffet but not the food was not as satisfying as the buffet. There is a fantastic view of the sunset from the italian, this is not to be missed! They are quite slow doing drinks in the restaurant so worth ordering two at a time.
The pool areas were nice, although very busy so you will have to get up early if you want a sunbed by the rear pool.
They charge 24Euros to use the safe in the room, which is too much. They also want a 20Euro deposit to get beach towels, this again is too high and the towels were small. They also mentioned that there was an ongoing problem with the towels being stolen and people claiming the 20 euro deposits. The hotel has Wifi although for 7 days this 42Euros, again for a 5* hotel, this is too expensive. They offer 1hr of free wifi each day in the lobby area, but this painfully slow.
Location is very good, right next to the beach and the old town only a few minutes walk away.
All considered, a very enjoyable stay and would stay at this hotel again.
- Official Description (provided by the hotel):
- Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more less
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- Also Known As:
- Hotel Mitsis Grand
- Mitsis Grand Rhodes Town
- Grand Hotel Rhodes
- Rhodes Grand Hotel
- Mitsis Grand Hotel Rhodes/Rhodes Town