We think that this hotel was awarded its 5 star rating many years ago and should be reassessed by today's standards!
The location is good with easy access to the old town.
Being an old hotel, the bedrooms, bathroom, and balcony were larger than would be expected in a new hotel, and they were kept very clean by the staff.
On arriving we found that the fridge did not work, but that was fixed the next day. Also the toilet would not flush, but we fixed that! There was a small safe in the room, which cost €25 for a week.
There was little or no information available in the room, and the receptionist was very curt when asked for any help or information.
The staff in the dining room were very good, but tables were so close together that you sometimes rubbed elbows with the adjacent diner. The food was good quality, but as service was buffet style, and there was always queuing so often some of the meal was cool by the time you sat down to eat!
Overall we think this hotel should be assessed as 3+ star
- Official Description (provided by the hotel):
- GRAND HOTEL, the only 5-star all-inclusive beach-front city hotel in Rhodes, is synonymous to first class hospitality. Located in the city of Rhodes, at a short distance from the medieval town, the hotel is fully renovated and offers its guests all modern facilities. It has 405 luxurious guestrooms, most of which have a sea view and of which 5 are suites that stand out for their exceptional grace and comfort. The hotel has a fully equipped gym with an indoor swimming pool, two outdoor swimming pools and a variety of sports activities for both adults and children. Two conference rooms of a capacity of 600 and 200 people respectively and an impressive ballroom, equipped with technology fit the most demanding communication requirements. GRAND HOTEL offers at its 6 different restaurants a variety of gourmet experiences for the most discerning palates and offers snacks throughout the day at the Creperie - Gelateria and its wooden stove. ... more less
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- Also Known As:
- Hotel Mitsis Grand
- Mitsis Grand Rhodes Town
- Grand Hotel Rhodes
- Rhodes Grand Hotel
- Mitsis Grand Hotel Rhodes/Rhodes Town