We stayed in the Mitsis Grand Hotel in Rhodes Town from the 09 to 16 April 2014. The hotel is extremely well positioned on the island, it is not too close to the centre of Rhodes Town to be noisy but not too far away to stroll in and enjoy the hustle and bustle of it all and take in the sites and the history of the Old Town.
Our first impressions when entering the hotel were very good the reception area was very impressive and we found the bars and restaurants and all communal areas clean and well presented. The hotel is clean and bright throughout.
The staff were very professional and helpful and coped happily with the large quantities of tired guests that arrived all at once due to many of the flights being originally delayed and then all landing at the same time.
There are a number of pools, all freezing I might add, including the indoor pool, but probably a godsend in the height of summer.
Our room was well located, we had a sea view and afternoon sun on our balcony as requested when we booked. Room was a good size, clean and the bathroom was lovely, toiletries which were of nice quality were topped up every day. The bed was the most comfortable hotel bed we have ever slept in, We slept as well as we do at home.
The food was excellent and the chefs were serving with a smile and worked very hard to accommodate the many requests of the guests, we had some concerns after reading the reviews before we left England but we needn't have worried there was more than enough to eat for even the most fussy of eaters. If there was any criticism it would be of the guests with their terrible table manners and lack of consideration for others when literally "ploughing" through the food. Many of them with plates piled high, making a terrible mess and then not eating the food and just walking off and leaving a table full of waste .... it takes all sorts.
There was some repair work to a roof, and there was some building project going on within the grounds. This did disturb us somewhat whilst we were relaxing by the pool and we felt that this should have been done before the beginning of the season but it wasn't so bad as to ruin our stay. The friendliness and the warmth of the staff more than made up for any small failings. Would we stay here again, definitely, if we came back to Rhodes we would, it was pretty good, maybe not a 5 star but still very good. Thank you and well done Mitsis Grand we had a great time!!!!
- Official Description (provided by the hotel):
- Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more less
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- Also Known As:
- Hotel Mitsis Grand
- Mitsis Grand Rhodes Town
- Grand Hotel Rhodes
- Rhodes Grand Hotel
- Mitsis Grand Hotel Rhodes/Rhodes Town