Things started off on the wrong foot when our reservation for a sea view family suite could not be honored and we were given a garden view suite instead for the first night with a promise to relocate us to a sea view one the next day. This was really disappointing and got us into a bad mood to start off our vacation with. The next day we were moved to a sea view suite as promised. When we came back from the pool to our new room there weren't any towels in the room. We called the reception to have some sent over and we had to wait in our wet bathing suits for over to arrive. Even then there were only 3 large towels for the 4 of us and no small towels. The cleaning lady said there was a problem with the laundry. I've read previous reviewers mention this also so this is apparently not a one off thing.
The facilities: There ground pools area is really nice, as is the private beach across the road. Both areas have plenty of sunbeds and though the hotel was at 100% capacity there were always free sunbeds to be found. The beach has a nice grass area at it's back which we enjoyed sitting at. The 11th floor pool is also nice though we didn't spend much time there. Getting to the ground floor pools is a bit awkward as you have to cross the hotel's driveway to get to them. On several occasions we had to dodge taxis and buses on the way which was very annoying and dangerous when done with children. I think the hotel should consider putting in place some kind of safe passage to prevent this.
The dining room on the 10th floor was quite nice with amazing views. Too bad the air-conditioner inside was very weak and it was very warm. The hotel's corridors were also quite warm and the elevators where very warm. Having a dress code were men have to wear long trousers for dinner when all the way from the room to the dining room, including, was extremely warm seemed a bit excessive. If you want your guests to wear long pants then get enough air-conditioning throughout the hotel to keep them comfortable. Overall the facilities are very nice and are of a 4 star standard.
The rooms: The first room we got was a garden view family suite which was really disappointing and not only because of the view. The room's layout was quite bad. The room was crowded, the bathroom on both floors where small and not very practical. The room itself was very dated and there were signs of wear and lacking maintenance all over. We were really put off by the room and we thought that if the sea view suite would be the same then this would be a very disappointing experience. Luckily the sea view suites where MUCH nicer. Though still quite dated, the room was much more spacious and laid out much better. The HUGE balcony was also nice and the sea views were nothing less than SPECTACULAR. That said, the rooms were of very basic build quality, basic and dated furniture and quite low-end finishing touches. Putting the balcony and the views aside, the room was no more than a 3 star standard. The only real downside of staying at a sea view room is the noise from the road in from of the hotel. This is a major road which connects the airport and Rhodes Town. It is always busy and traffic noise can be heard at the pool, the beach and the sea facing balconies. Some of it can be heard within the room as well, especially motorcycles. This is a bit of a shame as it ruins the complete tranquility otherwise offered by the views.
The food: Breakfast is very good with lot's of choice. Dinner was also very varied with a lot of choice but what I found lacking were Greek dishes. I am huge fan of Greek cuisine and it's large selection of traditional dishes (Moussaka, Pastitsio, Kleftiko, Souvlaki, Stifado, stuffed vine leaves, Spanakopita, and the list goes on and on..). Unfortunately for the 3 nights on which we had dinner at the hotel none of the above dishes were offered. On one of the nights there was roasted leg of Lamb which was very good. The rest of the dishes were ok with an average overall score of 7. If you like Greek food then skip dinner altogether and go out to eat in one of the many Tavernas and restaurants within 5-10 minutes walking distance of the hotel. Dinner did not include drinks, not even water, and you had no choice but to order and pay for any drinks you wanted. It's a shame the hotel takes advantage of this and sells drinks at a huge markup of about 400%. A 33cl bottle of Mythos beers which costs 0.75 Euros at the supermarket and 2 Euros at the local pubs and restaurants costs 3.5 Euros at the hotel. I think this is excessive and opportunistic. The food sold at the pools & beach is quite nice and reasonably priced (with the price of drinks being the exception).
The staff: The 10th floor dining room staff is very nice. The hostesses are extremely friendly and cheerful and always make you feel welcome. The pool staff are nice and friendly. The bell boys were nice and always happy to help. The cleaning ladies where very friendly.
The hotel is very clearly targeting Russian clientele. There are Russian speaking staff all over and the predominant language spoken amongst guests is Russian. Nevertheless, in contrast to previous reviews, I found them to be very well behaved, courteous, quiet and non-imposing. They may not be the most extrovert and cheerful folk but that is a matter of mentality. Overall I have nothing bad to say about the Russian guests. The ones we had any kind interaction with were friendly and polite.
Overall we had a positive experience at the Amathus Beach hotel despite all of the complaints I listed above. It should be noted that this hotel is not a 5 star hotel by Western European or US standards. It has 4 star facilities with the beach and the views being strong contributors, and 3 star standard rooms. If you place high importance on room standard you might be disappointed.
Since the hotel claims to be a 5 star establishment I will judge it accordingly and will give it a 3 star rating.
1. There is a small mini-market type of shop within the hotel. Drinks are much cheaper there than anywhere else in the hotel.
2. Renting a car at the adjacent hotel (the Oceanis) or in town is about 20% cheaper. In any case make sure what model you're getting as some cars can be a little old.
3. The Geek Salad served at the pools/beach is very nice and is great for a mid-day snack.
4. Eeat out! If you don't mind walking for 5-10 minutes then you should dine out at one of the many and great options nearby the hotel. I would go for the B&B option and eat out every day.
5. Get a sea view room. Otherwise you're missing the whole point. If you can't afford it then get a sea view room at a cheaper hotel.
6. Visit the old Rhodes Town.
7. If you fancy a day trip then go to Lindos and the 7 springs. Both are lovely and fun for both adults and children.
- Official Description (provided by the hotel):
- The five-star Amathus Beach Hotel Rhodes is the perfect place to enjoy an island escape. With forest to one side and the sparkling Aegean Sea and mountainous coastline to the other, accommodation is comfortable and spacious with the newest addition – the 37 Elite Suites – oozing style, space, sophistication and understated glamor. Along with delicious dining options, fabulous outdoor spaces and the largest and most unique spa on the island, it ticks all the right boxes. The hotel is open from April – end October each year. ... more less
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- Also Known As:
- Rodian Amathus Beach Ixia
- Hotel Rodian Amathus Beach
- Rodian Amathus Beach Hotel
- Amathus Beach Hotel Rhodes Rhodes Town