I stayed at the Ixian grand hotel in July for 6 nights with my boyfriend. Let me start off with the positives, we had great weather and well lets just say the weather was great. Now on to the negatives. It started when we checked it the staff avoided making eye contact with me and my boyfriend when we checked in and were rude. Finally were given our key and shown the elevator. Once we got to our room (we had booked an upgrade) we were very let down. Sofa had stains on it, the wallpaper was peeling, not one picture of item of décor on the wall, tv in a separate section of the room so could not watch, and bathroom faucets were falling out of the wall. On top of that we had florescent lighting in there that resembled an office, it was horrible but we decided we would go to the front desk and ask to be changed the next day. The next morning we asked for a room switch of the same caliber and we were told that there was nothing but a standard room facing the road. We opted not to change, however that night at about 1am we were locked out of our room for the night and they could not open the door with the electronic key so we had to wait until 8am for a “technician” to come. We were put in another room without any of our stuff, when asked for a toothbrush that seemed to be an unreasonable request. Thought they had no rooms?! All in all service was horrible.
Food- Terrible. The buffet had luke warm food, dirty conditions and never had glasses. I guess if you enjoy eating with cats and other animals roaming around would be ok for you.
All in all the place was not anywhere near a 5* hotel. Very disappointed and would not recommend to anyone.
- Official Description (provided by the hotel):
- The SENTIDO Ixian Grand - Adults Only (over 16 y.o.) is a premium beach SPA Resort at the west coast of the island Rhodes directly located at the Ixia beach. Moreover, the SENTIDO Ixian Grand - Adults Only has got 211 rooms with a cozy ambience. Just a few minutes away from the hotel is the UNESCO world heritage "the historic center of Rhodes" and the "Mount Flerimos" with an huge panoramic view. Enjoy the sunset at the beach, the attractive surroundings and the premium hotel SENTIDO Ixian Grand - Adults Only. ... more less
- Reservation Options:
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- Also Known As:
- The Ixian Grand Hotel Ixia
- Ixian Grand Ixia
- Sentido Ixian Grand Rhodes/Rhodes Town