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“Great Hotel! Great Vacation!”

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Sentido Ixian Grand
Ranked #17 of 129 Hotels in Rhodes Town
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel! Great Vacation!”
5 of 5 bubbles Reviewed 31 July 2014

We stayed at the hotel for 5 nights two weeks ago! I must admit that before we left I was worried about my choice after reading some reviews here. but I'm happy to say that we had a wonderful time at this fantastic hotel. The resort is beautiful, gorgeous private beach. Inviting pools and delicious food!!! I've been to a number of hotels around the world so take my word for it the food is great-a large variety of very tasty dishes. In addition, the service was superb! At first we got a superior room / garden wing. It was old and at the far end of the resort. I requested to switch rooms and Michael at reception took great care of us - we got a renovated room with a jacuzzi and pool view the next day! Great service! Don't think twice if you want to stay at an elegant hotel for a relaxing vacation book at the Ixian Grand!

Room Tip: Don't take a room in garden wing only new rooms!
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank נעמי ג
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SENTIDO_Ixian_Grand, General Manager at Sentido Ixian Grand, responded to this review, 7 August 2014
Dear friends,

Thank you for taking the time to review our SENTIDO Ixian Grand on Trip Advisor. We feel flattered by your fine words about our hotel and our work. We can not wait to welcome you once again.

We remain at your disposal for any additional information you may require.

Best regards
Report response as inappropriate
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1,320 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (239)
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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 28 July 2014

We have been theire for 6 days, we got the " superior" room withe garden view( 3 rooms). It was really terrible and it's not dven a 3 stars hotel!
No telephone, No AC at the : rooms. They were so old rooms!!
My advice for everyone here to be sure not to get the rooms at the garden view!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Remonda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 July 2014

We came to the hotel for a week long holiday. We stayed in a 2 different rooms: both equipped with a comfortable doubble bed, couch, chair, safe and flat tv. In one of them as a bonus had a bathtub with a watermassage option, the other one had a see view.

The biggest advantage of a visual side is an outstanding view from a hotel, which is set right next to the beach (in comparison to other hotels in Rhodos, there is no loud road between a hotel and a beach, you get there straight from a hotel area). If you sit in a hotel lobby, in a restaurant or a trumans bar, a wonderful see view is included.

The localisation is comfortable : it is close to the city center of Rhodos (10 minutes by taxi, 13 € from hotel, 10€ on the road back), but is far enough to have quiet enviroment inside.

Food: great variety of dishes on every meal. Breakfast had 10 types of eggs (omlettes, scrambled, hot boiled etc) crepes, vegetables, fruits, cereal. On lunch and supper great variety of meat, fish and seafood. On Mondays there is a greek night : they take the tables out and make grill outside.

Entertainment: there was a life music every night in a beach bar, but it wasn't extraordinary.

Infrastructure: there are 2 pools, one with a see water, another with a sweet water. Full access to the see gives you a choice of swimming place. Beach is stony , and they are really big, walking on them without a special shoes can be painful.

There is enough amount of sunbeds, you can find a place to lay down in a shadow despite of hour you are searching for one.

Hotel stuff is is very friendly and helpful. Every trouble that was reported to the information desk was fixed soon.

It is not a hotel for family with small children which need a playground because there is non. For me it was a big advantage because I could rest without groups of children screaming and running around.

I would strongly recommend this hotel for a perfect holiday rest for a family with bigger children or a romantic trip for a couples.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank katharzyna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SENTIDO_Ixian_Grand, General Manager at Sentido Ixian Grand, responded to this review, 7 August 2014
Dear guests,

Thank you very much for your valuable opinion posted on Trip Advisor. Further to your comments we would like to express our thanks for your fine words. Your opinion is very important for our improvement.

We look forward to seeing you back in SENTIDO Ixian Grand and wish you all the best.
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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

fantastic staff - Stelios at beach bar is one of the best staff, you will not be disappointed if you stay here. Maria in reservations wonderful, clean, on the beach, food great, rooms wonderful,

A wonderful holiday- thank you

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joanne c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SENTIDO_Ixian_Grand, General Manager at Sentido Ixian Grand, responded to this review, 24 July 2014
Dear guests,

We appreciate the fact that you have taken the time to express your opinion about our SENTIDO Ixian Grand on Trip Advisor. We thank you for your kind words. It means a lot to us to listen to satisfied guests; a feeling that gives us the power and push we need in order to keep up with the hard work.

We wish you all the best and we can not wait to welcome you back in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 18 July 2014

Booked this hotel through a secret escapes deal so was expecting something quite luxurious, also with it being rated 5*. First impressions of the hotel were good, nice reception & view but I found we had to go back to them and get them to explain everything about our all inc which they should have done at check in as it wasn't very clear. I was most disappointed with the room, it was very basic and no better than 4* places I have stayed. We found the service from start to finish extremely lacking, the staff were uninterested to the point of rude sometimes & instead of making you feel like a valued guest we felt more like a inconvenience to them. I don't know why they feel ignoring guests to wash glasses is more important or waiting for 15 minuets to be served a drink & having to ask all then time when it should be second nature. When our room was not cleaned on 2 occasions instead of apologising & sending housekeeping they argued with us saying we had the do not disturb on the door all day which was not true. Things like this should not be an issue. The last evening we ate at another restaurant on site, both opting for the veal, I actually didn't even finish mine as it was so tough & to top it off the next day we both had upset stomachs which we still have now 3 days later! There were many more instances where were absolutely baffled by the lack of customer service the staff displayed. I have stayed in many hotels & this has been by far the most disappointing as it was the first holiday my boyfriend & I have been on.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Katyxsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

Had a great week at the grand. Great hotel,great food,very clean, large room.
The only down side to the week was the budgie smuggling Russians. (this has nothing to do with the hotel itself). Met some lovely people. Staff were very friendly apart from the first day. Was told to get our towels from the pool bar, we must of caught the barman on a bad day. But he did apologies later. Gentlemen, Take a pair of trousers with you. You will not be aloud in the
restaurant in shorts (evening only)

Room Tip: Take a pair of trousers with you. NO shorts aloud in the evening (gentlemen only)
See more room tips
  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank Gillybum123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 July 2014 via mobile

Superb hotel. Great food, nice location, friendly staff who went above and beyond. Room was clean, big and airy. Stayed for 4 days all inclusive and had a thoroughly relaxing break.

The only thing I could possibly criticise is the need to wear trousers to dinner - our fault for not realising before we came but wasn't really obvious to us beforehand - maybe consider mentioning it in correspondence?

Stayed July 2014
Helpful?
1 Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SENTIDO_Ixian_Grand, General Manager at Sentido Ixian Grand, responded to this review, 24 July 2014
Dear guests,

Thank you for taking the time to review and rate our SENTIDO Ixian Grand on Trip Advisor. We are really grateful for your kind words. We look forward to welcoming you back in our hotel in the near future.
Until then, should you require any additional information or help, please do not hesitate to contact us directly.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sentido Ixian Grand

Property: Sentido Ixian Grand
Address: Eleftheriou Venizelou, Rhodes Town 851 01, Greece (Formerly Elina Hotel)
Phone Number:
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Rhodes Town
#9 On the Beach Hotel in Rhodes Town
#15 Luxury Hotel in Rhodes Town
#27 Romantic Hotel in Rhodes Town
#28 Family Hotel in Rhodes Town
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sentido Ixian Grand 5*
Number of rooms: 211
Official Description (provided by the hotel):
The SENTIDO Ixian Grand - Adults Only (over 16 y.o.) is a premium beach SPA Resort at the west coast of the island Rhodes directly located at the Ixia beach. Moreover, the SENTIDO Ixian Grand - Adults Only has got 211 rooms with a cozy ambience. Just a few minutes away from the hotel is the UNESCO world heritage "the historic center of Rhodes" and the "Mount Flerimos" with an huge panoramic view. Enjoy the sunset at the beach, the attractive surroundings and the premium hotel SENTIDO Ixian Grand - Adults Only. ... more   less 
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Also Known As:
The Ixian Grand Hotel Ixia
Ixian Grand Ixia
Sentido Ixian Grand Rhodes/Rhodes Town

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