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“Very nice hotel”

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smartline Cosmopolitan
Ranked #22 of 126 Hotels in Rhodes Town
Certificate of Excellence
Reviewed 3 July 2014 via mobile

Have just came back from a week holiday and was extremely pleased with all aspects of the hotel. The reception staff were very helpful as well as all the staff who were extremely quick even tho the hotel seemed understaffed at times with cues for drinks. Overall would definitely recommend the hotel.

Stayed: July 2014
13  Thank Kristhomas5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager Z, General Manager at smartline Cosmopolitan, responded to this reviewResponded 4 July 2014

Dear Guest,

Thank you for sharing your experience from your recent stay in Smartline Cosmopolitan.

We are extremely pleased in return that you have enjoyed your holidays and your stay with us.
Thank you for recommending Smartline Cosmopolitan and we sincerely look forward to welcoming you again soon !

Warmest Regards,

The Hotel Manager

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355 - 361 of 957 reviews

Reviewed 29 June 2014

My husbond and i stayed a week at this hotel. It was a really wonderful experience. A very excellent hotel with great rooms, and a very sweet and helpfull staff. The food were very good, and with lot of choices. Not the last time we wisit this hotel..

  • Stayed: June 2014, travelled as a couple
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2  Thank Lone O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager Z, General Manager at smartline Cosmopolitan, responded to this reviewResponded 2 July 2014

Dear Guests,
Reading your review we can only say thank you so much for your kind words and we hope to have the chance to welcome you again in the near future, in Smartline Cosopolitan Hotel.

With kind regards,
The hotel Manager.

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Reviewed 23 June 2014

I arrived at the Cosmopolitan Hotel on 16th June 2014. I have to say it was a really great holiday. All the service in the hotel was very nice and helpful, always smiling. The room was comfortable and clean. We had a perfect, beautiful view on the sea. The food was good and varied, plenty of fruit, cakes and icecream, I m sure everybody can find something for yourself. The entertainment was excellent! Erica, Mario and Desmond are really great in what they are doing. They are always fully involved and show their passion to the job.
The only concern I have is that the internet is not free, nowedays it should be normal and avalable in all hotel. And the second thing is that the towels sometimes seemed not to be clean (after changing). Probably they need to be changed for new ones.

  • Stayed: June 2014, travelled with friends
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7  Thank Dagmara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager Z, General Manager at smartline Cosmopolitan, responded to this reviewResponded 2 July 2014

Dear Guests,

Thank you very much for taking the time to sharing your experience about your stay and for the positive comments made about our hotel. Our staff will be delighted to know their efforts and personality have been recognized.
We will definitely take into consideration your concern about the WiFi and we will check with our team the issue with the towels.

Kind regards,
The hotel Manager.

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Reviewed 23 June 2014

This was an outstanding holiday. The Hotel was immaculate. Rooms cleaned to an exceptionally high standard every day with staff going out of their way to ensure a pleasant stay. All inclusive package was fabulous. The dining room was spotless and food was excellent. The evening at the new "taverna" was wonderful, with a real taste of greek food. All staff were helpful, kind and fun! Always a smile :). The food at the pool was fab too!
The entertainment staff were absolutely brilliant. Erica, Desmond and Mario....miss your smiling faces and the hours of joy you gave to the holiday makers...hilarious!
Bar at 11pm a little crowded but certainly worth the wait...loved the cocktails! A few more chairs in the bar would be my only advice although most followed the entertainment team for the fun!
I was initailly recovering from an illness and on crutches. The disabled facilities were excellent and staff paid attention to detail and made me feel human!
Michalis - The Manager - was amazing. Everyone was made to feel welcome and we look forward to spending many more holidays here! next time we might bring the kids!!!!

Room Tip: Sea facing room was wonderful...no neighbour noise and excellent air conditioning!!!
See more room tips
  • Stayed: June 2014, travelled as a couple
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2  Thank Tracey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager Z, General Manager at smartline Cosmopolitan, responded to this reviewResponded 2 July 2014

Dear Guests,
Thank you for sharing your time in giving us a fantastic and in depth review on TripAdvisor.
We are so pleased to know that you have enjoyed your holidays with us in so many aspects. We genuinely put a lot into exceeding our guests expectations and I am truly glad to hear that we have achieved our aim with you. As far as the bar stools are concerned , we will consider to purchase more of them, so our guests can enjoy their cocktails seated.
It was our greatest pleasure to have been able to serve you here and we are very much looking forward to welcoming you back in the near future.

Kind regards,
The Hotel Manager.

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Reviewed 21 June 2014

The staff at the hotel are a real credit, I have stayed at many all inclusive hotels and this one is excellent mainly due to the staff. Desmond, Erica and Mario are absolutely brilliant with their entertainment program. Popi runs an excellent pool bar, yes you may have to queue but they are so good there is never a long wait. The hotel itself is quite standard, the sandwiches on arrival are a nice thought but totally inedible.The rooms are clean and comfortable, but the outstanding thing with this hotel is truly the staff.We really cannot thank them enough for making our holiday truly wonderful.Please try this hotel for the welcoming experience and say hi to. Desmond and Erica for they are worth their weight in gold.

  • Stayed: June 2014, travelled as a couple
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3  Thank Jane U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager Z, General Manager at smartline Cosmopolitan, responded to this reviewResponded 2 July 2014

Dear Guests,
It is a pleasure for us to read your kind comments.
We are very glad that you have enjoyed your stay and thank you for the positive comments that I will personally pass to the staff. It is always nice that their efforts and passion for work is recognised.
We are all look forward to welcoming you again in Smartline Cosmopolitan Hotel.

Kind regards,
The Hotel Manager

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Reviewed 19 June 2014 via mobile

Would just like to say I've been on many all inclusive holidays and this hotel tops the lot change of food every day and the entertainment was good enough especially Desmond and Mario not to mention Erica. Wouldnt think twice of going back.

Stayed: June 2014, travelled as a couple
3  Thank scottc1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager Z, General Manager at smartline Cosmopolitan, responded to this reviewResponded 2 July 2014

Dear Mr. Carson,

I was extremely pleased to read the summary of your comment in such words of praise.
We have put a lot of effort with our chef and his team to provide fresh and local food varieties., We are all very pleased to have met your expectations.
Thank you for your preference towards our hotel and we look forward to welcoming you back.

Kind regards,
The Hotel Manager

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Reviewed 17 June 2014

We arriver at the Cosmopolitan Hotel on the 3'rd of June.
The Hotel looks good, the room was excelent, we had everything we requested (baby cot..)
The view was perfect, the service too... good and varied food... delicious cookies..

My only concern was that the kids playground was almost inexistent and the program from the miniclub was ment for children bigger then my daughter. But somehow we managed to fill that inconvenience.

My daughter had a lot of fun, she danced.. played with other children and with the employees and because she was happy, I am happy.

For this I want to congratulate the staff for the excelent service.

  • Stayed: June 2014, travelled with family
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6  Thank ady D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager Z, General Manager at smartline Cosmopolitan, responded to this reviewResponded 2 July 2014

Dear Ady,

Thank you for taking time to share your experience at our hotel.
I am delighted to hear that you have enjoyed your stay and that our team took great care of you and your lovely daughter.
I will personally pass your kind comments to our staff that will be extremely pleased.
Once again thank you for your feedback and we look forward to see you again in Smartline Cosmopolitan Hotel

Kind regards,
The Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about smartline Cosmopolitan

Address: Iraklidon Street 175, Rhodes Town 851 01, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#12 On the Beach Hotel in Rhodes Town
#14 Family Hotel in Rhodes Town
#20 Luxury Hotel in Rhodes Town
#20 Romantic Hotel in Rhodes Town
Price Range: £55 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — smartline Cosmopolitan 4*
Number of rooms: 377
Official Description (provided by the hotel):
The All Inclusive hotel smartline Cosmopolitan is ideally located on Rhodes' west coast. on a hillside between Ixia and Rhodes town.. A stunning view of Trianda Bay is guaranteed. The hotel comprises a total of nine buildings and has a nice pool area with two pools and a large kids' pool. The hotel's animation team arranges various activities throughout the day, including water aerobics, boccia and evening entertainment several nights a week. The easiest way to get to Rhodes town's narrow alleys is by taxi or bus both stations are in front of the hotel. ... more   less 
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Also Known As:
Mareblue Cosmopolitan Ixia
Mareblue Cosmopolitan Hotel Ixia
Cosmopolitan Hotel Rhodes
Smartline Cosmopolitan Rhodes/Rhodes Town

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