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“Amazing stay in Rhodes”

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Europa Hotel Rooms and Studios
Ranked #70 of 126 Hotels in Rhodes Town
Reviewed 22 September 2013

I stayed in Rhodes for a week and I chose Europa Hotel. My choice could not have been better! The hotel is in close proximity with the beach and with the town, so i could walk to the town in 15 minutes. Apart from that, the room was very clean, cared for, with air-condition, tv and home facilities (fridge, etc). I enjoyed their excellent Wifi service, while being also able to visit their Internet cafe, in case I needed "better" access to the Internet than from my mobile. They provided excellent service in finding a rental car, which was delivered in the hotel and was rented in a cheap price. Apart from that the hotel has a very nice swimming pool, where you can sit, enjoy a drink and a bath and, of course, tan. The hotel's breakfast offers what a traveler needs, in order to be able to go on with a "busy" vacation day (swimming, walking, etc).
In general I think this hotel is excellent and you should consider it if you decide to visit Rhodes, as it offers an excellent staying experience accompanied with a lot of traveling / staying advantages.

  • Stayed: August 2013, travelled with friends
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1  Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 - 70 of 243 reviews

Reviewed 28 July 2013

Towels were changed practically every day and sheets every other. Excellent vview from room. There were a lot of young people staying and we were not woken by them at night at all. Good value for money and would stay there again if we returned to Rhodes at any time.
Only one concern was the very rude female member of staff on the pool bar who either totally ignored you or continued to chatter to people on her telephone and throw your change down on the counter without looking at you.

Room Tip: As for sea view rooms with kitchenette
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  • Stayed: June 2013, travelled as a couple
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3  Thank LindaHUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager054, Διευθυντής at Europa Hotel Rooms and Studios, responded to this reviewResponded 4 August 2013

Dear LindaHUK,

Thank you for taking the time to inform us about your stay! Your experience at our hotel is very rewarding for us, especially the comments regarding the cleanliness, which is an area we are extremely passionate about. Of course, we are disappointed and almost surprised to hear that one member of our staff left you a bad impression, since all our team strives to deliver professional and friendly service. Firstly, we would like to apologize for any inconvenience we may have caused and inform you that in the pool snack bar we use wireless phone for internal communication. Also, at times of congestion it is difficult to provide high standard of service as we should.
We would like to warmly thank you, once more for your appreciation and hope to welcome you back at the Europa Hotel, in the not so distant future.

Europa Hotel Management

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Reviewed 21 July 2013

My experience in this hotel is excellent. I like the service I like the rooms. The hotel is very clean and neat. The hotel is managed very well. The staff are very friendly.The location is very comfortable. I highly recommend this hotel.

  • Stayed: June 2013, travelled with friends
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1  Thank Tessa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

Very nice hotel. The staff is very polite and helpful .We were four days and in that time made ​​us feel very comfortable. The hotel owners are very friendly people. They were always smiling and polite. . With pleasure I will visit again.

  • Stayed: June 2013, travelled with family
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Thank Milen Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

Dirty. Torn curtains. Better not use the bathroom. Dirty linen. Poor breakfast.
Avdisgrace for the beautiful Rhodes. Poor service. Rude personnel. An hotel to be avoided.
Very expensive for the standard they are offering.

Room Tip: What? Is there a good room? The hotel is a disaster
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  • Stayed: August 2012, travelled with friends
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1  Thank Themis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager054, Διευθυντής at Europa Hotel Rooms and Studios, responded to this reviewResponded 4 August 2013

Dear Themis P,
We are extremely sorry to hear that there were certain aspects in our hotel that were not up to your expectations and had a negative impact on your stay.
A negative review, can always be constructive, if the right action is taken. Our staff members are considered, from the great majority of the guests, to be genuinely friendly and helpful. Service and cleanliness are our number one priority. Sometimes, it may happen for a staff member to oversee a problem, but if you had contacted the reception immediate action would have been taken for the cleanliness of your room.
We try to preserve the adequate standards for a three star hotel, as “Value for Money” is our flagship. We strive to continuously improve our quality in every sector and it is really disheartening to receive so strict and obviously unfair feedback.
Our breakfast is rich continental and offers a great variety such as bread, toast slices, croissants, sausages, bacon, omelet, boiled eggs, scrambled eggs, vegetables, mushrooms, ham, cheese, yogurt, jams , butter, tomatoes, cucumbers, corn, olives, corn flakes , orange & apple juice , coffee ,milk, hot chocolate, etc. Every year, additions are made to enhance variety and quality accordingly to the comments and suggestions guests make.
We do hope that you will decide to visit us again in the near future and have the chance to change your opinion about our Hotel.

Europa Hotel Management

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Reviewed 30 June 2013

One of the worst hotel experiences i have had. Our first room smelled terrible but we couldn't change as they were full so we had to endure the stink until the next day when they moved us to the top floor. Rooms are renovated here and are acceptable if you can out up with the other problems. Breakfast was not good, the first day we went down and couldn't find a table that didn't have dirty dishes all over them. Food wasn't that good either. Disrespectful teens roam the halls until 4 am banging on doors through the night and making a general nuisance and the hotel staff don't do anything about it. They disobey the rules, smoke at poolside, ash in the pool and leave a mess throughout the hotel. Unless you are a rude teenager that acts like a 5 year old then i would recommend staying away

  • Stayed: June 2013
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1  Thank deangb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

The staff at this hotel were incredibly friendly and responded to anything we needed at the time. What I liked the most was the convenient location of the hotel, located in the heart of the city but at the same time just a minute walk from the beach downtown. If we didn't feel like going to the beach there were plenty of other options nearby such as the Old town of Rhodes. Our room was always clean and the pool they had was also a big plus. Being in the city, you'd expect some extra noise, it was not a problem however. I'd highly recommend this hotel.

  • Stayed: March 2013, travelled with family
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Thank Gabriella K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Europa Hotel Rooms and Studios

Address: Eikostis Ogdois Oktovriou 94, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#27 On the Beach Hotel in Rhodes Town
Price Range: £28 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Europa Hotel Rooms and Studios 3*
Number of rooms: 100
Official Description (provided by the hotel):
Europa Hotel is located in the center of Rhodes Town directly opposite from Psaropoula beach which is one of the cleanest beaches on the Island. The hotel offers great self-catering studios and guest rooms for 1up to 3 persons all decorated with excellent modern Mediterranean style with tiled floors and balconies. Most of them overlooking to the sea or to swimming pool. The hotel's ideal location allows guests easy access to all amenities and local sightseeing . Hotel guests will be within walking distance at Mandraki Harbor, the Casino Rodos , the historic Medieval Old Town ,the Palace of the Grand Masters, the Archaeology Museum, the Rhodes National Theatre, and Rhodes Aquarium. The hotel is also very close to a large variety of restaurants, bars, shops , banks etc. Guests can easily reach the hotel by public transport or taxi. Outside the hotel there is bus and taxi station. It is located 15 km from Diagoras International Airport and 1.5 km from the commercial port of Rhodes. The Europa Hotel staff provides friendly and professional service, which will assure guests a comfortable and memorable stay. ... more   less 
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Also Known As:
Europa Hotel Rhodes Town
Europa Hotel Rooms And Studios Rhodes/Rhodes Town

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