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“NOT UP TO SCRATCH, BUT THE GREEKS HAVE A WORD FOR IT.”

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Kassandra Family ApartHotel
Doncaster, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“NOT UP TO SCRATCH, BUT THE GREEKS HAVE A WORD FOR IT.”
Reviewed 21 July 2011

any body can make a photo look good and i think thats whats happened with these appartments. Dont judge this 'booking' by its cover. the staff are virtualy useless,too.
When you are ready to leavet the shower they have ready for you will be filthy and so will the toilet, and the staff dont seem to care. Not a good experience.

Room Tip: If they give you a room at the restaurant end, ask to be moved or you wont get to sleep before about...
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mikeyholls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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397 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Kingston-upon-Hull, United Kingdom
Level Contributor
210 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 20 July 2011

I went to Kassandra 1st time in 2009 and found it basic accomodation, but good food, nearby nice restaurants, bus so had everything we needed. I liked also that there are 2 pools so you never had a feeling that you couldnt swim if you wanted to have one whatever time of day. I could only get a week in 2010 and didnt want to waste time getting to know what was i the area, etc and still places I hadnt managed to see 1st time so decided to go back to the same appartments. Whilst there the next time I had to endure another holiday maker sitting round the pool constantly complaining that this is not Benidorm! No it isnt and if you want Benidorm then go there. It has entertainment near and enough eating places, bars if you want some variation but not wanting loads . Good water sports nearby, jet skis etc. We went to the water park 2 bus rides away but nice scenery and worth a vist as is Lindos and around Rhodes. If you visit Lindos worth the donkey ride whatever your age. I wont tell you that the Kassandra is the Ritz as it isnt. Its basic, had to hold the shower head whilst washing your hair but you get used to it but was always clean and had what we wanted but we never wanted to sit in our appartment and eat. If you want an apppartment for more use then maybe this isnt for you. We usd it as a place to change and sleep, near to Rhodes but not the same prices. My daughter aged 15 at the time loved it both times we went and was never bored. I was able to leave her sat with her friends on a late evening if I wanted to go back to my room earlier and know that she was safe which is worth the stay just for peace of mind. I would also point out that there are several stray cats in the area so if you dont like cats or allergic then again might not be the place for you.

Room Tip: 2 room appartments not both rooms always have a wardrobe and mirror so make sure you ask if needed i...
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  • Stayed August 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jav66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 July 2011

From reading some of the older reviews, i first was a little unsure about this hotel, but having stayed here for a week, it has to be on of the most enjoyable places that i have stayed. i do admit that the decor may be a little outdated, but the hotel is very clean, with the rooms (which are quite large) and towels being changed daily, so that is all that really matters.
There are two different pool areas, one at the front and back, and each with their own childrens pools which are all very clean and the kids would love.
The hotel is perfectly situated in the town of lalyssos, with plenty of shops and lovely restaraunts, and is 15 mins away from Axia and around a 25 mins bus journey takes you to the beautiful rhodes town.
All the staff here are lovely, and make you feel right at home. i would like to thank Manolis, Tasos and the wonderful George for making our holiday so perfect and for being so welcoming, and can't wait to come back again next year.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank musern1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KassandraHotel, Ιδιοκτήτης at Kassandra Family ApartHotel, responded to this review, 10 August 2016
Dear musern1

Thank you very much for taking the time to post a personal review here on TripAdvisor following your stay at the Kassandra Family ApartHotel.

It is particularly warming to receive an evaluation like yours and to know that our efforts to provide service and hospitality are so much appreciated.

We hope we will have the opportunity to welcome you back
Kassandra Family ApartHotel in the near future.

All my colleagues join me in wishing you the best.

With our warmest regards from Rhodes
Sincerely.

Manolis Zampellakis, Hotel Manager
Kassandra Family ApartHotel
mail to: hotelkassandra@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Comber, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2011

Just returned from a lovely week at Kassandra hotel/apartments . After reading other reviews I did have reservations but I am very happy to report that we will certainly be returning.
Lets start with the negative. Kitchen and bathroom dated and large TV in room is unnecessary (who wants to watch TV on such a beautiful island).
Now for the positive. The rooms are spotless and cleaned daily also towels are changed daily. Two pools with baby pools right beside them all of which are very clean. Taverna on site overlooks the back pool (perfect for keeping an eye on the kids). With an open kitchen, serving exceptional home cooked food, and with the best prices in the area it’s the best option for breakfast lunch dinner or snacks. There are two bars one of which is quieter and the other is where the entertainment takes place (best of both worlds).Children’s soft play area is ideally located near the bar and taverna (again perfect for keeping an eye on the little ones).
The biggest seller for this accommodation is the wonderful mix of staff and the excellent service they provide. Reception, cleaning staff , waiters, bar staff and even maintenance staff make you feel extremely welcome and nothing is too much trouble. There was a fantastic mix of nationalities staying here and we came away with new friends from Sweden, Denmark, Scotland, England and a few from home in N.Ireland too.

I thank Manolis and his staff for making our week in Rhodes so memorable. We will be with you again next year.

Room Tip: Usual bar noise through the night but nothing drastic. Rooms on opposite side of the bar don't g...
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank kellyq35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KassandraHotel, Ιδιοκτήτης at Kassandra Family ApartHotel, responded to this review, 10 August 2016
Dear kellyq35

Thank you very much for taking the time to post a personal review here on TripAdvisor following your stay at the Kassandra Family ApartHotel.

It is particularly warming to receive an evaluation like yours and to know that our efforts to provide service and hospitality are so much appreciated.

We hope we will have the opportunity to welcome you back
Kassandra Family ApartHotel in the near future.

All my colleagues join me in wishing you the best.

With our warmest regards from Rhodes
Sincerely.

Manolis Zampellakis, Hotel Manager
Kassandra Family ApartHotel
mail to: hotelkassandra@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 July 2011

I booked this holiday with Olympic (through Thomas Cook) me and my friend wanted a cheep last minute holiday, we had low expectations of the hotel before arrival, we were pleasantly surprised on arrival.

Dont read the negative reviews on here about the quality of the hotel, the rooms are basic but very clean, our towels and bins got changed everyday which is all you need.

The food in the hotel bar was superb and the service was fantastic from George the bar manager.

The rooms are basic but you get a lovely balcony and your linens get changed every day. The only negative, would be that if you want to stay bug free and cool at night you will have to pay for the air conditioning, charged at €7 per day.

Overall it was a fantastic holiday, the pools and the areas around the pools were clean and tidy couldn't have asked for anything more.

Stay away from the negative reviews.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank hcrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KassandraHotel, Ιδιοκτήτης at Kassandra Family ApartHotel, responded to this review, 10 August 2016
Dear hcrush

Thank you very much for taking the time to post a personal review here on TripAdvisor following your stay at the Kassandra Family ApartHotel.

It is particularly warming to receive an evaluation like yours and to know that our efforts to provide service and hospitality are so much appreciated.

We hope we will have the opportunity to welcome you back
Kassandra Family ApartHotel in the near future.

All my colleagues join me in wishing you the best.

With our warmest regards from Rhodes
Sincerely.

Manolis Zampellakis, Hotel Manager
Kassandra Family ApartHotel
mail to: hotelkassandra@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 July 2011

I booked the Kassandra very last minute with my mum. We were expecting a quiet week away to relax. We got alot more than that. The Kassandra has a brilliant community feel and the staff make you feel very welcome. Yes, the rooms are basic but thats the Greek way of life and I enjoyed having no mod cons etc all week. The beach is 5 minutes away as is the main strip of resturants however, we found it difficult to leave the complex as we were so comfortable there. The three guys behind the bar, George, Manos and Tasoss were brilliant and most definitely made our holiday. We are already looking to book for two weeks next year with another mother/daughter couple we met during our holiday...and quite frankly, I cannot wait!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank emamalou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KassandraHotel, Ιδιοκτήτης at Kassandra Family ApartHotel, responded to this review, 10 August 2016
Dear emamalou

Thank you very much for taking the time to post a personal review here on TripAdvisor following your stay at the Kassandra Family ApartHotel.

It is particularly warming to receive an evaluation like yours and to know that our efforts to provide service and hospitality are so much appreciated.

We hope we will have the opportunity to welcome you back
Kassandra Family ApartHotel in the near future.

All my colleagues join me in wishing you the best.

With our warmest regards from Rhodes
Sincerely.

Manolis Zampellakis, Hotel Manager
Kassandra Family ApartHotel
mail to: hotelkassandra@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2011

just returned from kassandra apts on 30th june after reading reports on here i was surprised how good the place was altho some faults i have been in worse and paid more ..staff were all great .. george manos . tasos made our holiday they could not do enough for you i went with my teenage daughter and she loved it ..we are deffo going back next year .... but i will make sure i take lots more repellent mozzies major problem

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank knann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KassandraHotel, Ιδιοκτήτης at Kassandra Family ApartHotel, responded to this review, 10 August 2016
Dear knann

Thank you very much for taking the time to post a personal review here on TripAdvisor following your stay at the Kassandra Family ApartHotel.

It is particularly warming to receive an evaluation like yours and to know that our efforts to provide service and hospitality are so much appreciated.

We hope we will have the opportunity to welcome you back
Kassandra Family ApartHotel in the near future.

All my colleagues join me in wishing you the best.

With our warmest regards from Rhodes
Sincerely.

Manolis Zampellakis, Hotel Manager
Kassandra Family ApartHotel
mail to: hotelkassandra@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kassandra Family ApartHotel

Property: Kassandra Family ApartHotel
Address: 1 Rimini, Ialyssos 851 01, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Ialyssos
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 19 Speciality Lodging in Ialyssos
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kassandra Family ApartHotel 3*
Number of rooms: 147
Official Description (provided by the hotel):
We would like to welcome you to Rhodes and at Kassandra Family Apart Hotel and we hope you will enjoy your stay with us. Kassandra Family Apart Hotel is an independent hotel owned by a family. The Hotel first opened in 1989 and consisted of three buildings, which were extended into five building in the year 2000 and counts a number of 147 apartments, which can accommodate about 450 guests. Kassandra Family Apart Hotel is an ideal place to be for families and people who would like to enjoy their holidays in a friendly, relaxing atmosphere. ... more   less 
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Also Known As:
Kassandra Apartments Hotel Ialyssos
Kassandra Family ApartHotel Rhodes/Ialyssos

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