I am currently staying at this hotel and disgusted with the treatment from reception. I work in hotels in London and never would any of the people I work with treat people like I have been.
Having arrived on Wednesday I have heard banging doors, screaming, shouting and loud music every night until at least 2am. I appreciate everyone can enjoy themselves on holiday but when my 4 year old crys at night because of the noise and being scared I think it's fair that I request to be moved.
Last night I was told to ask in morning, and in morning was told to check today after 4pm. A very rude lady on reception told me the hotel is full- dispute me paying for a one bedroom apartment I am happy to move to a studio (my parents have this, it was cheaper but at least they can sleep).. I was told I should have booked a studio instead... Other people have paid to stay in studio and they can not give me one of their rooms (studio next to my parents has been empty 3 days and still empty now).. Odds you would think people would want a bigger room and upgrade to one bedroom if they had booked studio....
One of children's pools is used for water polo so my daughter has to get out.... The balls often then come flying into the second children's pool so she is likely to get hit on head again... If I was a young teenage girl I am sure the male entertainer would not have told me to keep my daughter out if pool... Disgraceful when main pool is far to deep for her to swim in....
I came to this hotel with my parents as a child.... Will not come back.
If I had wanted to be up late each night with noise I would have stated in Falaraki!!!
I am staying for 6 more nights so look forward to another night having to console my daughter as people frighten her at night....
Ohhhh and I agree the food is not great, drink of cola is disgusting and other than remake our beds and empty rubbish our rooms have not been cleaned. The shower is in rediculos place so bathroom floods each time you shower.
- Official Description (provided by the hotel):
- News for 2009: New Chef Koch employed that has extremely increased taste & quality of meals,New animation team and New service management.FILERIMOS VILLAGE is situated by the foot of the historical mountain of FILERIMOS in between the two villages Ialyssos & Kremasti on the northern west side of Rhodes . There are four room types in a revitalizing flowered garden area of 40.000m² with three pools. In the hotel, we give our guests full flexibility to choose room with breakfast, halfboard or All inclusive. Tennis court, Volley & Basket ball and Mini foot ball. ... more less
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- Also Known As:
- Filerimos Village Hotel Rhodes/Ialyssos