It was with grave concern that we headed off for our holiday at the Filerimos Village Hotel in Rhodes, after having read the dreadful reviews on TripAdvisor.
I have to say, that after a wonderful two weeks at the Hotel we found all the staff incredibly friendly and helpful, the food, although different to "English" fare was excellent with a wide variety to chose from.
The apartment was cleaned every day and towels changed daily, with bed linen changed every other day. All public areas were cleaned, and spotless, throughout the day
The main pool was delightful (bit cold first getting in), plenty of sunbeds and necessary sunshades. OK. all drinks in plastic cups, but how sensible round a pool with most people in bare feet.
Yes, we saw the occasional stray cat and dog that the staff tried hard to keep away, although very difficult when guests are offering them tit-bits.
The only rare hiccups with the catering were at breakfast, when many guests seem to turn up at 9am. then maybe had to wait for particularly fried eggs and bacon, but with such an open service, you dont have to have it all on the plate at the same time. Take your time and keep going back.
Another potential grumble was the coffee machine, which if used on a one by one basis was fine, but when one individual collects five cups of hot water for tea, not only is there a delay whilst the replenished water has to come back up to temperature, but there is also a queue formed behind.
The majority of the guests were Polish and in general seemed quite a good crowd. There was never any problem as all the staff spoke good English.
The (new) animation team worked hard, and the many nuances of the language barrier was a source of great amusement. (ps I can't speak Polish either).
Don't be put off by the negatives. The majority of the guests appeared to thoroughly enjoy their stay. Indeed, in talking to the Manager, she did say they had a very high positive response to the guest satisfaction survey.
- Official Description (provided by the hotel):
- News for 2009: New Chef Koch employed that has extremely increased taste & quality of meals,New animation team and New service management.FILERIMOS VILLAGE is situated by the foot of the historical mountain of FILERIMOS in between the two villages Ialyssos & Kremasti on the northern west side of Rhodes . There are four room types in a revitalizing flowered garden area of 40.000m² with three pools. In the hotel, we give our guests full flexibility to choose room with breakfast, halfboard or All inclusive. Tennis court, Volley & Basket ball and Mini foot ball. ... more less
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- Also Known As:
- Filerimos Village Hotel Rhodes/Ialyssos