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“a cool september”

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Electra Palace Rhodes
Ranked #2 of 32 Hotels in Ialyssos
Certificate of Excellence
Reviewed 26 October 2013

A good hotel for a week, I say this because this is a bit too isolated, nowhere to walk- just a small stretch of inland shops and bar. We picked this hotel as it was ideal for quick 10 mins taxi from the airport, good food, beautiful modern rooms, with good views over the coast and towards Turkey. We enjoyed the Italian and Chinese restaurants which were not restricted to one visit per week. The beach is very poor, but we were prepared with beach shoes, the local bus can be taken into Rhodes town which is only 15mins approx. Buffet restaurant gave good choice, lovely salads, wine was to be desired and was on tap! Indoor pool was very pleasant, the hotel public areas, rooms and gardens were kept to a high standard. Our week had a freak COLD wind which apparently normally happens in February and for about 4 days we were unable to enjoy the gardens which overlooked the sea and beach, we are not really pool relaxers so we were slightly disappointed and the entertainment was bought inside, but of course we are all unable to order the weather. The bar staff were really friendly and most spirits, liqueurs were on the all inclusive. The hotel is situated on the inbound flight path and planes do create some noise, although you soon adjust. We would recommend this hotel, its not 5* but 4* September encouraged lots of couples after the summer rush.

Room Tip: Sea view rooms and within the main hotel building
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  • Stayed: September 2013, travelled as a couple
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6  Thank jill r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 October 2013

Abeautifully appointed hotel, cool and airy, elegant and comfortable without being fussy. I especially loved the huge bowls of white orchids in reception and other public areas. My husband and I opted for a sea view room, which like the public areas was spacious and classically furnished.There was ample storage space and loads of coathangers, which is always a bonus.We had a hostess tray, refreshed daily, and the room fridge had mineral water, soft drinks and nibbles when we arrived but which wasnt topped up again, which is a pity. It is something we have become used to in 5 star hotels.If the choice of food in the buffet restaurant is not as extensive as some, there is still ample to choose from, and always of excellent quality, especially all of the meat and the wonderful fresh fish. Both of the A La Carte restaurants were very attractive and served authentic and delicious Italian and Chinese food respectively and again with a mouthwatering choice.The Electra Palace is set in a lovely location, with the sea to one side, and the pool and gardens the other. There are lots of trees providing shade when the glorious sunshine becomes too much, the gardens are very well tended and the pool area has parasols and lots of loungers.If you are looking for a bucket and spade holiday with children, then this is not the place for you, as it is shingle and pebbles but lovely for sunbathing, because it is narrow and you can easily lie on your lounger with your toes in the sea.As stated before the staff are warm , friendly and kind, and here I must mention the bar staff in the Lobby Bar, and especially the older gentleman, his name I forget, but he told us he has worked at the hotel for 23 years, who was charming.So what are my gripes then? Just tiny niggly things. The fact that although red and white wine are part of the AI package, rose which is the only wine I drink, is not , but can be bought for 26 Euros a bottle, and thats the cheapest. Only 3 cocktails are available to the AI guest, despite the fact that there was a very extensive cocktail menu.The ones available were not the cheapest,so I really dont understand the restriction. I did ask the manager, but didnt get a very satisfactory answer.However , on the plus side, there are several internationally branded spirits available on AI, which is great if that is your tipple.The beach furniture, parasols and loungers are very very shabby and the worse for wear, and do nothing for a 5star image, and some of the clientelle, and those who stayed during the last two weeks of the season will know exactly who I mean, behaved disgracefully and at times abusively. During the time they were there , children were running around the dining room, and the noise level was
incredible.This did rather take the shine off things for us and many others who spoke to us. It wasnt possible to have a quiet drink in the evening anywhere in the hotel during their stay. Thankfully they were only there for a few days.

That aside, from the lady at the Car Hire Desk to the room maids, everyone was pleasant, and I would particularly like to thank Koula, the Dining Room Hostess, for her warm welcome, kindness and helpfulness. She is a credit to the hotel.

Would we go back ? I am sure we would.Just a few tweaks and the Electra Palace would really deserve its 5 stars.

  • Stayed: October 2013, travelled as a couple
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7  Thank Francophiles750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

This is the first time we have been all inclusive and found this really good.The hotel is situated on the beach and the pool area and grounds are well landscaped and kept clean, despite some guests littering . The room was clean especially the bathroom The staff are friendly and helpful, the food variety good especially nice to eat in the Italian restaurant and Chinese corner.
Downside: a fair walk to the main road and buses and foolishly although it is advertised as family hotel we thought there would not be many children there in October - wrong!!!
The Thomas Cook rep was not helpful about local buses presumably wanting us to book her excursions.
All in all a very pleasant experience

Room Tip: We paid extra for a balcony overlooking the sea -which was lovely
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  • Stayed: October 2013, travelled with friends
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6  Thank Tilly168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

The Electra Palace Hotel gets better and better! Since the first time we stayed at this hotel some 9 years ago we just keep coming back year on year. We have only missed one year! They have recently invested heavily in a new indoor swimming pool, fitness area, sauna etc and to a high quality standard of finish. Well done Electra Palace!

We have made many good friendships here with fellow guests from all over the UK and now even plan future holidays together so that we can meet up at this 1st class hotel.

The hotel makes sure all of your needs are attended to. The staff are extremely friendly, courteous and very hard working. Nothing is too much of a problem. The food is excellent in the self serve restaurant with plenty of choice to satify all tastes and fancies. The Italian and Chinese themed restaurants are waitor/waitress served and an excellent choice of dishes offered. The food in the Chinese especially so! These are very popular with guests and with limited seats available they need to be reserved and restricted to one visit per week.

Wi-Fi is not available free of charge but can be arranged from Reception at a cost. There is some aircraft noise due to the close proximity of Rhodes airport but that just creates added interest and is not an annoyance.

Room Tip: All of the standard room are comfortable and recently refurbished.. However, we would recommend the...
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  • Stayed: September 2013, travelled with friends
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1  Thank gavalviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

I have been to Greece 4 times now - Mainland, Crete, Kos.. we keep coming back because of how much we love it.
I wanted to like this vacation, I really did. On paper, this resort hotel offers a lot for a very reasonable price. With what I paid in mind, I could potentially overlook the mediocre food and rooms. After all, the selection of food is grand, and the rooms are ok. The mattress was very poor, the room was in need of renovations and the housekeeping staff did a poor job at keeping the room stocked.
But what was inexcusable was the terrible customer service we got, as a direct result of being Israelis. I have been living in the US for 5 years now and have become spoiled with US-grade customer service and business etiquette. So I was hoping to be treated like a human being. Apparently I expected too much. It all started on our arrival there around dinner time, when the reception staff gave us a bit of news - ALL restaurants in the hotel require long pants for dinner (even the buffet!). Please keep in mind this is a Greek beach resort. I did not pack any long pants. After arguing, the restaurant manager agreed to seat our party at the Italian restaurant for that evening as a one-time gesture. When we got to the Italian restaurant our waiter told us that since I was the only one without proper attire for the buffet (!) only I could have dinner at the Italian place without reservations and the rest of us should go to the buffet. In other words, he wanted me to eat alone without my family. You can only imagine what my wife had to say to that idiot, and needless to say we all had our dinner together. I later went to speak with the hotel manager, which only made it clearer that he does not know the first thing about keeping a customer happy.
During our entire stay there became very clear that the staff has been worn down by masses of (granted, obnoxious) Israeli tourists to the point where they totally hate us now and treat us very differently from other nationalities. It was quite disgusting and off-putting, and something I can never forgive.

  • Stayed: September 2013, travelled with family
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3  Thank L_G897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

The hotel is really very nice, we liked almost everything about it. The food, the pools, the beach, the lounge. the staff is very helpful and very friendly.
you have everything you need ! the hotel is a little bit far from the old city but you can take a bus or taxi.
the WiFi is not free and cost 10 Euro a day !

  • Stayed: October 2013, travelled with friends
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5  Thank 85Danny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

The hotel is really nice, I really liked almost everything about it. The food, the pools, the beach, the launge, the staff - I really enjoyed it all.
The only thing that didn't make it perfect was the beds. There's no double beds, they just join two single beds together and it's not so great for a couple's getaway...
Also the matress is hard as a rock but I still reccomend this hotel because of everything else.

  • Stayed: September 2013, travelled as a couple
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4  Thank guylev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Electra Palace Rhodes

Address: Papaflessa | Trianta beach, Ialyssos 85101, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Ialyssos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Ialyssos
#2 Luxury Hotel in Ialyssos
#2 Romantic Hotel in Ialyssos
#2 Spa Hotel in Ialyssos
#4 Family Hotel in Ialyssos
Price Range: £77 - £323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Electra Palace Rhodes 5*
Number of rooms: 309
Official Description (provided by the hotel):
On the shores of an Aegean island full of butterflies, on a sparkling beach with clear waters: there lies the Electra Palace Rhodes, bright and colorful, a modern resort with clean lines, made for you to have the best summer holidays of your life. Bright and colorful: such will be your days, and your nights, here! Start your day with a hearty breakfast in Electra's Restaurant, our main restaurant. Enjoy the magnificent views of the Aegean - and plan your day: will you be spending it all at the beach or by the big central pool? How about a tennis match at the resort's court, or maybe a friendly game of volleyball or basketball? The kids are going to love it! After lunch you can enjoy a refreshing nap in your spacious, cool room, or maybe read some more of that exciting novel you found at the hotel's reading room. It's your "me" time - the children are well taken care of at the kids' club, playing fun games and learning new things. As the evening approaches, you start to think about dinner: Chinese, or Italian? Don't forget to check out tonight's menu at Electra's Reastaurant too - its variety is so tempting! After dinner, how about a drink at Waves beach bar? Or, how about asking for our childcare services and taking a long romantic walk with your significant other on the moonlit beach? Such are the days at the Electra Palace at Rhodes, laid back and relaxing, full of fun things to do. Aiming in creating a contemporary resort worthy of our guests, we have taken care of every little detail, so that you can spend your holidays having a real holiday: there are sports courts and a gaming center. There are four restaurants, two serving ethic cuisine. There are five bars - one is certain to suit your mood. There are kids' and teenagers' clubs with qualified staff and special kids' menus and tons of fun activities for the young ones. And there are also five star services and amenities: crisp linen and fully equipped bathrooms and bathrobes for all, and safes and double glazed windows and air-conditioning and DVD players in the rooms, and views of the sea and green gardens and concierge service and so much more! And then there're the smiles. The smiles of our staff, happy to welcome you, keen on helping you make the best of your vacations. And the smiles of everyone around you, having the time of their lives! Won't you join them? Welcome to the Electra Palace Rhodes. Welcome to the hospitality you deserve! ... more   less 
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Also Known As:
Electra Palace Hotel Ialyssos
Hotel Electra Palace
Electra Palace Ialysos
Electra Palace Hotel Rhodes
Electra Palace Rhodes Ialyssos

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