Just returned from a weeks holiday at the Ialyssos Bay Hotel 7th - 12th August 2012. We have had a great holiday and would have had no hesitation in recommending this to others. For the people who have written less than positive reviews for this hotel I can only say that they are very picky and obviously did not do their research before booking.
The food is great, always labelled and if you are not sure all you need to do is ask the chef and he will answer any questions and even cook you something as an alternative if you really don't like what you see. However the food was always hot with plenty of choice and some superb Greek dishes. My husband is quite a fussy eater and he always found something that he liked. There was always a couple of meat dishes, a pasta dish, a fish choice and plenty on offer for vegetarians as well .Julia & Sophia who greet you each mealtime are so friendly and helpful.
Breakfast was very good as well, with toast, cereals, meats & cheeses, breads & pastries. Additionally there was always two different sorts of egg dish and either sausages or bacon & baked beans as well.
If you come on holiday to eat English type junk food then this is not the place for you, however you will miss out on some lovely dishes and the whole reason for coming to a Greek Island is that you experience Greece and what it has to offer. As for the comments about no carved fruit or veg on displays I have to say that is true, but this hotel is billed as 3 * plus and what is important is the fact that the food was wonderful.
Our room was in the main hotel and was kept spotlessly clean. Clean towels every day and our bed linen was changed twice in a week. The room was large and had a spacious balcony, I do agree that one more English channel would have been nice as there is only BBC NEWS 24. However, I don't go on holiday to watch TV. The safe in the room was large enough to take my IPAD and all our other valuables and money. It cost 20 euros for the week plus a refundable 20 euros, the safe is key operated and not the sort that you have to programme with a code.
My request to the reception staff for an extra pillow each was granted within minutes, the beds were comfortable and it was a twin room but the beds were pushed together so effectively this made a king size bed. Air conditioning in he room was really good and unlike some areas of Greece there was no additional charge for this.
The bathroom had been refurbished and the shower was really powerful, my husband also enjoyed having a bath as well.
The general areas of the hotel were also immaculately clean, the pool area was hosed down each morning and we had no problems in getting a sunbed with a mattress, we did not find an issue with 'reserved' sunbeds at all and there were plenty of umberellas for shade as well at some lovely shaded areas within the gardens slightly away from the pool. Some people have commented that he pool was too small and that it was always occupied with organised games, this is not true,the pool is plenty large enough and there was only 3 times a day that it was taken over by organised events, this was water polo, water volleyball and some aquacise. There was ample opportunity for those that wanted to swim or just cool down.
The snack bar served a full range of drinks and a variety of Snacks was available throughout the day, these were served buffet style and were plentiful.
Some other reviewers have commented about the aeroplanes passing overhead, yes this is true, no it does not spoil your enjoyment of the holiday and cannot be heard when in your room and it did not disturb our sleep at all. In fact it could be a positive for people who like aircraft spotting! The reviews on here and other sites made it clear that aeroplanes would be passing overhead, so if people still choose to come here then they should not really complain.
Now to the animation team, they are a friendly bunch alright but they don't overly pester you to take part, if you are relaxing and asleep on your sunbed they don't disturb you and if you do say no they leave you alone but have a bit of banter with you.
You can't please all of the people all of the time, but they have a jolly good try. Entertainment in the evening is funny and put on by the animation team, there are no visiting acts at all and it might have been nice for them to put on a 'Greek' evening.
The queues at the bar were not too bad at all and the very helpful Vasilis manages them well, all inclusive drinks were last orders at 1045, this is a little early but you then had the choice of buying them at the hotel or walking to Pattys bar which was literally 2 minutes away. As others have said Pattys is a nice place to go and sit overlooking he beach. The drinks prices are ok and the comfy sofas and chairs a great for a relax. Pattys has free wifi just ask your waiter for a code. The wifi at the Hotel is chargeable at 5 euros for 90 mins or 10 euros for 200 mins. Not a bad price and it worked all over the hotel including the pool area and our room and balcony.
We must give a special mention to Nikolas who runs the car hire franchise in reception . His company is called Eurostar and he has much better rates than the tour operator, the more days you hire the cheaper the daily rate is. The car we hired was a little Kia Picanto and it was clean with great air conditioning. We drove all round he island to various places and had no issues at all. Nikolas gives great advice of where to go and where to park in Rhodes Old Town. His rates were inclusive of unlimited mileage and there was no excess in the event of an accident.
All in All I think the hotel does deserve the ratings it gets on here, please remember that it is billed as 3 * plus, not 5 star although certainly the customer service elements of the hotel deserve to be classed as 5 * in my opinion.
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- Also Known As:
- Ialyssos Bay Hotel Ialyssos
- Ialyssos Bay Ialysos
- Ialyssos Bay Hotel Suneo Club Rhodes