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All reviews jacuzzi bath private pool alazonia restaurant rhodes town pool bar sea view deluxe room main restaurant old town bar staff relaxing holiday plenty of sunbeds a la carte restaurants buffet restaurant bottle of water lunch and dinner plenty of choice
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Reviewed 31 October 2012

Impressive entrance and good location on a pebble beach with no roads to cross and a quite spot. The beach had sun beds and was very pleasant except for the people touting massages every couple of minutes.Our room was very clean with a sea view and was spacious and well appointed. However we had to ignore the hole in the bathroom ceiling and the wiring that could be seen through said hole. The food was plentiful and despite some reviews read before departure it was of a high standard.The hotel had a mixed international client group and the food reflected this. We were however disappointed in the wine available and eventually stuck to the local beer an dinner time. We found the staff helpful and the staff usually spoke good English. This hotel certainly provided what we wanted from our holiday week at the end of the season. IE A quite week with comfortable room and good food and helpful staff.

Room tip: Its worth going for a room with a sea view
Date of stay: October 2012
  • Trip type: Travelled as a couple
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1  Thank 524StephS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, Manager at The Ixian Grand Adults Only Hotel, responded to this reviewResponded 30 April 2013

Dear Guest,

Thank you for taking the time to review our hotel online. We always pay attention to your valuable comments. We are happy to read that your overall stay in SENTIDO Ixian Grand & Ixian All Suites was enjoyable. Further to your comments on the food and beverage section of our hotel, i would like to ensure you that every year our menu and beverage/wine list are set up by experts with long experience on that ground and in-depth knowledge of their profession. If sometimes what offered does not meet someone's expectations, we are willing to listen to our guests' comments and proposals and try to do anything possible to satisfy them.

Our hotel was ranked as a 5* hotel by official corresponding regulations in Greece, after long quality and safety controls and it is preferred by thousands of guests every year for their stay in Rhodes island.

Thank you once again. We would be pleased to welcome you back in SENTIDO Ixian Grand & Ixian All Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2012

This hotel promised to be the best on the island and it didn't disappoint. The staff are lovely and go out there way to be helpful & the free wifi was a lovely touch. I was worried about European 5* not being what we would expect in the UK but this hotel certainly is. We had a fantastic suite with our own dip pool, bubbles and cake awaiting us in our room on arrival (lovely touch) - if your budget will stretch to one of these rooms you have to do it. You get a two-level suite with 2 bathrooms and two balconies. The lounge area is great, with your own plasma tv and dvd player available on request.
The al la carte restaurant, included in our package was phenomenal. I have literally never experienced such high quality food every night of a holiday and certainly not in a hotel. Absolutely brilliant. The staff in the Alazonia restaurant were fantastic and did everything possible to ensure a great service.
As we had our own pool we didn't use the main ones at the hotel but they looked lovely, as we were there at the end of the season it wasn't too busy but it looked like it would be quite busy in peak season and you might need to be out early to get a lounger, there did seen to be plenty loungers available though. The hotel is one of the few to be right on the beach too which was pebbly but warm clear water and lovely to swim in.
All in all a great hotel and cant wait to find the excuse to go back.

Room tip: If you can afford it go for a grand suite, it will be like your own paradise in Rhodes!
Date of stay: October 2012
  • Trip type: Travelled with friends
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1  Thank AmyIrving
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, Manager at The Ixian Grand Adults Only Hotel, responded to this reviewResponded 30 April 2013

Dear guest,

We much appreciate that you took the time to review SENTIDO Ixian All Suites online.

We would like to thank you for your good words, mentioning the quality of our food, rooms and services. We are always more than happy to hear to satisfied customers, because, all in all this is our primary aim. To offer you an unforgettable stay in our hotel and make it the ideal starting point to discover the marvelous island of Rhodes.

We would like to tell you that, you need no excuses to visit us back. We would be more than happy to see you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2012

Service was sporadic and unfriendly depending on who you spoke to.
If you had to pay full price for this you would be very disappointed. Free WIFI in the lobby which was unreliable. No "in room" tea making facilities. An empty mini bar which was not restocked. The food in the resturant was plentiful but average at best. Not quite 5*.

Rooms were clean and well kept

Would not choose to stay here again not much going on in this location.

Date of stay: October 2012
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Thank SamDelCol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, Manager at The Ixian Grand Adults Only Hotel, responded to this reviewResponded 6 May 2013

Dear guest,

Thank you for your valuable comments and that you have taken the time to post it online. We apologize for not having met your expectations. Our overnight rates are based on comparable hotels in our region. We pay great attention to the best value for money for our guests. Regarding the Wifi in public areas, i would like to ensure you that whenever a problem occurs, it is our highest priority to fix it the soonest the possible, as internet has become an integral part of everybody's life. All of your comments have been noted and been discussed in order to find the appropriate solutions.

We would love to welcome you back and do anything possible to meet your standards.

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Reviewed 20 October 2012

After reading mainly poor reviews before leaving we have returned home having had a very good and relaxing holiday. A free upgrade to a sea view room complete with a jaccuzi with magnificent sea/sunset views certainly helped. The problem as I see it with this hotel is that it doesn't have the usual 5 star facilities such as spa, gym, tennis courts etc. Therefore, it needs to excel in the other areas to make up for this and it just slightly misses the mark in some important areas, mainly the service in the restaurant. The food is very good but the morning breakfast was always cold by the time you sat down to eat it. The only other gripe is the price for drinks within the hotel, they are in my view extremely expensive (9 euros for 2 x glasses of white wine).
Would I go again? If the price was right, like a shot.

Room tip: Sea/pool view rooms are a must.
Date of stay: October 2012
  • Trip type: Travelled as a couple
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2  Thank James E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, Manager at The Ixian Grand Adults Only Hotel, responded to this reviewResponded 6 May 2013

Dear guest,

We would like to thank you for taking the time to review our hotel online.

Further to your comments we would like to inform you that, as of this year, 2013, and during June, a fully equipped Spa and gym area will be featured in our hotel, a result of our continuous efforts to improve our product. Many other details have been settled, so that we remain and even overcome the desired standards towards your satisfaction.

Concerning the rates for the beverages, which you have mentioned, we would like to inform you that they are resulting from our attention to value for money and the overall local market rate balance. No matter what, we welcome all of your suggestions. To conclude, we would like to express our contentment for overall having met your expectations.

We would love to welcome you back.

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Reviewed 17 October 2012

I would not be surprised if it's the most beautiful hotel in Rhodes, everything about the design of the pool combined sea is just amazing! Fun to wake up this view and even more fun to see the sunset. Still has a-lot to improve in terms of the service; they say they can change to local euro, but all three times we tried to do so, they did not have mooney to change (they just run out). in the second time it got us in quite truble but When we tried to explain to them the problem it didn't really interested them. At dinner you must buy a drink, even water, and no, you can't bring you'r own from outside. They say they have two live shows a week but really it is one person who sings or play an instroment with a poor playback that is played in the background. the electronic key did not work for us twice, which took them over an hour to solve (which is not so fun to wait when you come back from the beach). ther were more small stuff but i think i'd mention enough.

Date of stay: October 2012
  • Trip type: Travelled as a couple
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    • Service
Thank amir w
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The_Ixian_Grand, Manager at The Ixian Grand Adults Only Hotel, responded to this reviewResponded 6 May 2013

Dear guest,

Thank you for taking the time to post your suggestions online.
We would like to inform you that, our whole group of employees are totally dedicated to offer you enjoyable holidays. We are very sorry, that we did not accomplish this for you. We welcome all of your suggestions for improvement.

We would love to welcome you back in SENTIDO Ixian Grand and meet your expectations.

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