As the previous post I thought I had booked the BLUE BAY HOTEL,...AND HAVE POSTED ON THAR REVIEW TO....... Again on arrival late at night I arrived at the hotel to be told that I wasn't staying at that hotel and was lead down a dirt road and presented with the ''SUNLAND HOTEL''. The best way to describe this property is ''A HOSTEL WITH A POOL''. I was furious and refused to check in,.. I went back to the Blue Bay Hotel and asked to see a Manager, at the same time there was another British family with the same issue. We were told that if we paid another 230 Euro they would move us to the Blue Bay Hotel,... I REFUSED as I thought it wrong. I had to stay in the Sunland the 1st night as It was Sunday and could not get in touch with anyone back in UK. Monday we spoke to someone in England from Sun Master - Global Holidays. I explained the situation and they said they get back to me, They called back the day after to tell me they could move me to another hotel for 360 Euro,... I argued that the hotel I booked was advertised as 4/5 Star, The hotel they put me in would be lucky to be given a 2 Star. Lots of families out there in same situation. There is clearly a SCAM going on and the holiday is being MIS SOLD. My booking was booked for the Blue Bay Holiday Village,... I was put in the Sunland Hotel which is separate. I am a single mum of 2 children and saved all year for this holiday and am furious ova the con. The rooms were bare with a fridge that didn't work. Holes in walls, bedding & towels ripped, wires hanging out the wall, bath only big enough for a child, sewerage cumin up in bathroom floor, the bar area FILTHY,.... AND THE GLASS BALCONY ON WAS CRACKED,... I asked to be at least moved to another room, as the balcony was dangerous for my children and was REFUSED, Air conditioning was broke and took them 4 days to fix it. HOLIDAY FROM HELL AND WILL BE TAKING MY COMPLAINT FURTHER
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- Also Known As:
- Sunland Apartments Rhodes
- Sunland Apartments Hotel Rhodes
- Sunland Hotel Rhodes/Ialyssos