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“Fantastic Place”

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Holiday Village Rhodes
Ranked #4 of 33 Hotels in Kolimbia
Certificate of Excellence
Bristol
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
“Fantastic Place”
Reviewed 2 September 2010

This was one of the best sunshine family holidays we have ever had. We felt relaxed from the moment we arrived and had an absolutely fantastic time. Stayed from 18th August for 2 weeks with 2 boys aged 10 and 12. They met loads of friends and said it was the best holiday ever. Elder son joined the soccer academy during our second week which he said was great fun, and his dad even played in the adults football which is held 3 times per week (subject to paticipants) which in high season was fine. My husband also used the gym which had various pieces of equipment, but it didnt seem to be used much. We stayed in a swim up room for 4 in the activity area, which was perfect. Before we went I was considering asking to change to the relax as thought it might be too noisy, but this was not the case. You could join in with as little or as much as you liked and it was quite nice to have it close by. Also the bar, restaurant and entertainment are on this side, the relax side has the swim up bar during the day. We were lucky enough to have one of the working jacuzzis from our swim up room which was lovely. The rooms were nice, with a large bathroom and our maid did a great job, however you could tell when it was her day off as one day the bed wasnt made so well, just duvet thrown on. The food was nice, with a great selection for breakfast, from full english, waffles, pancakes, fruit, toast, doughnuts, cereals etc, what more could you ask for. Lunch a good variety of hot and cold foods in the main restaurant and the snack bar, also did various kebabs, salads, rolls, pizza, nuggets and chips. Evening meal, again a vast selection which didnt dissapoint. We tried to eat outside overlooking the stage so you could eat and then stay to watch the entertainment without feeling rushed to get out. Two nights were quite windy and you could hear howling all night where there was a draught round the door, so we had to close it with a towel stuck in the frame. Tried the fish spa which was a good experience that we actually went back again. Also went to Rhodes Town and Lindos on the (air condiitioned) bus, which was punctual, reasonable and had no problems getting a seat. We were sad to leave and would definitely go back. I think first choice were going all out to make this a superb holiday village and they certainly succeeded.
One negative I would say is that the pools could do with being cleaned regularly, never saw a pool attendant/cleaner once.

  • Stayed August 2010, travelled with family
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Helpful?
1 Thank ElaineBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FC_Holiday_Village, Manager at Holiday Village Rhodes, responded to this review, 13 September 2010
Hello and thanks for your post. We’re pleased your son enjoyed the Soccer Academy, it is certainly a popular activity. The fish spa is an amazingly weird experience! We clean the pools early in the morning to avoid disrupting our customer’s holidays. We hope to see you again soon.

Tracey and Nikos – Holiday Village Rhodes
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Traveller tips help you choose the right room.   Room tips (706)
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English first
Chepstow, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 September 2010

We arrived at the holiday village on the 18 aug we were staying at room 5107 swim up on the relax side at first glance it seemed all very nice the room was spacious and clean and the bed was the most comfortablest we have ever stayed in .
Tom and georgie are a credit to the team that work there they worked at the swim up pool bar on the relax side.The restaurant food is very nice and lots of choice especially at breakfast the only problem is its to small and gets very crowded but we believe this is being sorted out for the new season next year the staff in all the complex work hard and are very cheery .
NOW FOR THE NEGATIVES .
The entertainment in the night is the worst weve ever had on a holiday first choice dont want to spend the money to get the good acts from the uk or even have some greek nights as we didnt see any of this you wouldnt know you was in rhodes even though dave and craig are good we were totally fed up with seeing them night after night .
NOW FOR THE BAD.
We feel totally let down by the hotel customer relations manager carl our daughter whos 10 had a bad cut to her left foot because of the broken tiles in the relax pools she needed 5 stitches because of this ,spoiling 4 days of our holiday she was accually stitched up on our bed in our room we had to pay out all the money we had left to the doctor and the meducations costs involved with this .
We were advised by carl that the tiles were being looked at but at no time did we see anybody trying to solve the problem and not once did carl come and see our daughter to enquire about her well being .after this happened there was no feedback to the new arrivels to warn them about the dangerous tiles in the pools .we were left with no money and feel completly let down the broken tiles are not our problem and at the end of the day if the children as you said carl shouldnt be able to get them off the floor !!
Carl i know youll read this as i saw you on many occasions looking at trip advisor maybe you should sort the problems out while youre customers are there and not wait until people come home.

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
1 Thank johnfamily49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FC_Holiday_Village, Manager at Holiday Village Rhodes, responded to this review, 13 September 2010
Hello, thanks for your comments. As we’ve mentioned in previous responses we send divers into the pools frequently at night to replace any loose tiles as we would not be able to drain the pool to replace all of the tiles until the end of the season. We’re very sorry you’re daughter was injured. Carl, our Hotel Customer Relations Manager, does a fantastic job of looking after guests. In this case he tried to contact you the following day but was unfortunately not able to reach you. He therefore sent notes to your room offering any assistance you may need. We paid for the medication that was needed and we also called in the external diving company to investigate the specific area on the following day, in order to find and rectify any problem.

Tracey and Nikos – Holiday Village Rhodes
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South Wales
1 review
Reviewed 2 September 2010

we had a fantastic time at the holiday village rhodes the entertainment team worked very hard day and night they were friendly and great entertainers. the creche team worked real well together making it a pleasant experience for the babies in their care especially Kayleigh Jones she was very keen and pleasant . The whole of the first choice team were very friendly and helful and made us feel very welcome and special the hotel itself is absolutely lovley we had a swimup room we couldnt ave asked for better the food had a good choice at all times a special thanks to Carl Harris and yeh would definitly go there again

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
Thank debijones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FC_Holiday_Village, Manager at Holiday Village Rhodes, responded to this review, 13 September 2010
Hey, thanks for your comments. We’re glad you enjoyed your stay at the Holiday Village. We’ll pass on your review to the team and hope to see you again in the future.

Tracey and Nikos – Holiday Village Rhodes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Lincs
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 September 2010

We had a fantastic time at this holiday village. The food was very good which was a little unexpected. We only ate in the buffet restaurant as there was loads of choice & every night the main dish was freshly cooked while we watched. Inside was air-conditioned but the majority of seating is outside under cover. We found this quite hot & stifling so ate inside. The pools were fabulous esp the lazy river and the slides. We had a few issues with people putting towels on sunbeds at ridiculous times of the morning but we're used to that! Entertainment was terrific. The entertainment team worked so so hard and were just brilliant in some really excessive temperatures, The daytime team were just superb. Kids club was fantastic which we did expect after being at a holiday village last year & it was such a relief to be able to get the kids out of the sun for a couple of hours. The evening entertainment was also extremely good. First choice have obviously invested quite heavily in costumes, props & training for this season & it showed. Some of the shows were superb. Our only minor winges were the bedrooms. Too small for a family, the doors are a real pain & the bathrooms lack space for toiletries etc. I wish we had upgraded to a swim up room too. We didn't like the acts "flown in from the UK" either very much. They were amusing in places but alot of the jokes were for an adult audience and the audience was full of kids until 11pm most nights. The hotel staff were also very friendly & helpful. But it was the entertainment team that made the holiday though. So Ben 2000, Cameron, Matty, Chris, Kat, Ashleigh, Ben, Gavin, Claire, Kayleigh, Dave & Craig to name but a few. Thanks guys, you were fantastic.

  • Stayed August 2010, travelled with family
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Helpful?
Thank Dinkiedoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FC_Holiday_Village, Manager at Holiday Village Rhodes, responded to this review, 13 September 2010
Hi, thanks for the review. We’ll take onboard your comments about space for toiletries in the bathrooms and hope this is something we can look at for next season. We’ll pass on your comments to our Entertainments team and hope you either come back to see us or try one of our other Holiday Villages for your next holiday.

Tracey and Nikos – Holiday Village Rhodes
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Bolton
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2010

It is the morning after our return from our 2 weeks stay at the holiday village and the first thing I am desperate to do is write a review! I want to first say how sorry I feel for the numerous people who paid to visit the hotel on opening as there appeared to have been many teething problems - to elleviate anyones worries these have now well and truly been sorted. This is a fabulous place for families - it is clean, good food, good entertainment and ample sized, well furnished and comfortable rooms. We stayed on the royal deluxe side with a swim up room and thoroughly enjoyed the novality of the pool. I am not going to repeat what everyone has written in their previous reviews I am just going to say that I would definitely recommend this hotel to anyone with children or who enjoys a more active holiday. Yes there are no food facilities on the deluxe side but come on if walking 100yards to grab a spot of lunch too much like hard work then stick to England and go to MAcdonalds drive through! The alcohol is what you would expect from all inclusive and they are not going to serve connoiseur wines!! For those people who have previously reviewed the hotel as 'Butlins' and 'seeking refugee in the adult bar' - get a grip and next time don't book a holiday that is primarily geared up for families!!! People make the holiday - the staff (all); other guests including children were fabulous. My advice don't read reviews from June, May - read recent ones as all the problems have well and truly been sorted!

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
1 Thank NakNak30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FC_Holiday_Village, Manager at Holiday Village Rhodes, responded to this review, 13 September 2010
Hello, thanks for your review. We’re pleased you had a good holiday. We have all worked hard throughout the summer to iron out any teething problems and to improve the resort. It seems to be paying off now which is all we could have asked for. Perhaps for next year you could try our new 5Sun Holiday Village in Tunisia.

Tracey and Nikos – Holiday Village Rhodes
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London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 September 2010

Just returned from the holiday village and no doubt like many people I had been following the poor reviews on this hotel and was very concerned about our impending trip. However, was pleasantly surprised upon arrival, when greeted by a chilled glass of wine and the offer of the porters delivering our cases to the room.

Rooms were of a high standard although slightly small for four people but were very comfortable. Our family stayed in the Royal Deluxe area, which lacked a bar facility, however, this I understand is being addressed next season and in the meantime there is the hut facility where soft drinks (cans) bottled water, beer, coffee and ice creams are served. Wines and spirits could be obtained near by in the swim up pool.

The facilities of the hotel were super and by staying in the Royal Deluxe area you had the advantage of dipping in and out of the busier side. Although, it was some what disappointing to have a road going through the site which was used by the general public, other tourists and the local community. On two occassions our family spotted a male member hanging along the side of the road by the childrens park and activity area, which raised concerns for us as they were not wearing the hotel wrist band. The Hotel does have the underpass, which is not really a requirement as the traffic along the road is not busy but the road does introduce a lack of security. The hotel would definately benefit from a form of manned security across the two sites checking people's wrist bands when returning from either side.

Food and service in the Royal Deluxe was very varied and always a good choice to a high standard. The staff within the restaurant and RD reception were very welcoming and accommodating to our needs. The main buffet restaurant in the activity side also had a fabulous choice but was like dining in a food hall of a shopping centre at christmas time. Jammed packed!!!

Unfortunately there are some negative comments, which I understand from the Hotel management are currently being addressed, so hopefully all should be well in the very near future. The domestic house keepers are really letting this super hotel and it's staff down. External areas, including the pool side are not cleaned frequently or to a high standard. On a number of occasions broken glass was found around the pool. A number of guests experienced mice in their rooms and generally the standard of the cleaning and bed making was of a poor quality.

If the cleaning can be mastered this hotel will start to make the grades, but not yet there for a five star.

The bathrooms are of a high standard offering a shower within the jacuzzi bath and a separate shower with a various jets, however, during my holiday I only managed to have hot water twice and due to a local problem on a number of occassions we encountered no water at all for between 1 - 2 hours. However, if you can live with this and bear with the teething problems it has the makings of a great holiday.

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
Thank Limes47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FC_Holiday_Village, Manager at Holiday Village Rhodes, responded to this review, 13 September 2010
Hello, thanks for your comments. We have hotel security at night with guards walking around the complex constantly. There is a public road between the two hotel sides which is not part of the hotel. As we’ve said before in previous responses, the housekeeping staff are usually quick to help with any problems so as usual we would recommend customers to bring any issues to our attention straight away, no matter how small or insignificant, to avoid inconvenience.

Tracey and Nikos – Holiday Village Rhodes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2010

Have just returned from one of the best holidays have ever been on. Everything about the hotel was brilliant. We stayed in the activity side in a swim-up room which i would definitely recommend. The room was spacious with a double and queen size bed, the bathroom had a bath with shower and a stand alone shower (excellent for getting ready). There was plenty of storage space (and we never travel light!!!), the only problem being not enough hangers (but there never is for a family of four). Outside we had 2 very comfortable sun loungers and a table with three chairs (4 would have been better but again only a slight niggle). We had our own access to the smaller pool on the activity side and also a jacuzzi. We had the sun on our room until early afternoon at which point we simply moved to the other side of the pool (where there was always 1 or 2 beds available) or we would go to the water park where you could always grab a chair and umbrella.

The water park itself was very good with a lazy river, numerous childrens slides and 3 adult slides, one complaint i would have would be that these 3 slides weren't accessible to under 12's which was a great disppointment to my 8 year old daughter who is a very strong swimmer and quite tall for her age - she has been on much higher slides before without a problem (I will admit she did have a few sneaky goes on and loved every minute), i would highly recommend this age limit is looked at again! As i have said though the water park was amazing and only a 5 minute walk from anywhere in the complex!

The food in the hotel is what i would expect from staying in 4 star all inclusive hotels before. There was a good variety and everything was well cooked and tasted nice. The cakes and desserts were probably the best i have tasted in an all inclusive holiday and with such a vast choice it was difficult to decide on what not to have! I dont know what some people expect from a buffet restaurant serving hundreds of people but if you are wanting a la carte dining every night dont go all inclusive!!! the staff in the restaurant were always polite and friendly and quick at removing plates, spillages were cleaned up straight away and nothing was too much problem!! Yes it was hot in the outside restaurant but this wasn't unbearable and my children preferred sitting outside! We ate at the italian restaurant once and it was a nice change to be waited on, the food was ok but no better than that in the buffet! The snack bar throughout the day was lovely and a lot nicer and more efficient than have experienced in the past, I enjoyed the kebabs (which changed meats every day), there was also burgers, chicken nuggets, fish fingers, (different choices every day), pizza's, sandwiches and sald.

People have complained about the entertainment being in your face and like butlins in the sun but what do they really expect from a 'holiday village'. the activities you could join in if you wished but you weren't hassled if you didn't, there was a good variety of things going on throughout the day that you could take or leave!

The evening entertainment was really good and the 5 entertainers work really hard. they are all good singers and dancers and put on a variety of performances, the first part was for the children and my 4 year old really enjoyed it, the second part for the adults and i have to say the performaces by the in-house entertainment was more enjoyable than the entertainment brought in. We enjoyed the entertainment last year (Majorca HV) and thought that would be hard to beat but this year it was obvious first choice have put a lot more emphasis on the entertainment (with the introduction of i 5 live and i candy).

Overall we have had a really good holiday and think alot of what has been said in previous reviews is unfair, all of the staff in the hotel both british and greek are working really hard to make this a great hotel, we will definitely return to this hotel again!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Jayne32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FC_Holiday_Village, Manager at Holiday Village Rhodes, responded to this review, 8 September 2010
Hello, thanks for your wonderful review. We’re pleased you had a great family holiday and would consider returning to see us again in the future. All the staff have been working extremely hard all summer to make this a great resort and it sounds like it’s paying off. We will take on board your comments about the water slides, however not all 8 year olds are that tall and we don’t want there to be any accidents.

Tracey and Nikos – Holiday Village Rhodes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Village Rhodes

Property: Holiday Village Rhodes
Address: Kolymbia, Kolimbia 851 02, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Kolimbia
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Spa Swimming Pool
Hotel Style:
#2 Family Hotel in Kolimbia
#2 Spa Hotel in Kolimbia
#2 Top resorts Hotel in Kolimbia
#4 Romantic Hotel in Kolimbia
Price Range (Based on Average Rates): ££
Number of rooms: 274
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Also Known As:
Holiday Village Rhodes Hotel Kolimbia
Holiday Village Rhodes Greece

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