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Atlantica Imperial Resort & Spa
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Reviews (3,431)
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Reviewed 14 July 2014

Let me start by saying that the Title of this review is based on the phrase we heard more than any other at this Hotel from the wonderful staff.

This was our third year in a row to this Hotel never having been to Rhodes before, and again we will be back.

Our transfer to the Atlantica Imperial was by taxi transfer booked through Thomson, quick and uncomplicated, unlike waiting on a coach, a bit expensive but so much easier.

Let me start by clarifying the myth about sunbed reserving, yes it goes on, and we were sat by the pool every morning by 7am soaking up the pleasant sunshine before breakfast, but there were literally dozens of spare sunbeds around the pool and garden areas at 8am/9am and even some at 10am, so, sorry if you are still trying to get a prime spot after that, but it won't happen, however, before 10am it is not an issue.

We had booked a Superior Room with a Sea View and what a view ! Right across the whole bay. The room was in the main building one floor up from Reception and fairly large with plenty drawers and wardrobe space and a good sized Bathroom. On Arrival a complimentary Bottle of Wine and Sandwiches left in the room.

The food choice was plentiful and as other Reviewers have said, you need to be extremely fussy not to find something to your taste. Desserts are gorgeous.

On to the staff, what can you say about the lovely friendly people who cannot do enough for you, even the Manager Christos wanders around the grounds taking time to have a chat.

Special mention from us for Christos in the pool bar ( what a guy ! ) don't think we had to ask for a drink after the first day, also Nikoleta and Alexandria in the pool bar, in the lobby bar, Andreas, and Paraskevi, and of course the Bars Manager Antonis, and a special mention to the lovely Chrsya who the last few years has worked in the pool bar, she is now Guest Relations Officer and what a star she is. Our thanks to you all and all the others we have not mentioned here.

Finally, if there is to be a downside, it is Rhodes Airport and the check in, although, for us it was reasonably ok, I can imagine the problems when there are huge queues, Thomson please try and spread your flights throughout the day and ease the congestion for weary Travellers.

Atlantica, Thank You we will be back.

Room Tip: Superior with Sea View in main building.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
5  Thank Bgh1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaImperial, Guest Relations Manager at Atlantica Imperial Resort & Spa, responded to this reviewResponded 15 July 2014

Dear guest,

Thank you for taking the time to write a review and for choosing to visit us for a third time. We greatly appreciate the feedback from our guests.

Thank you so much for your kind comments on our staff, food and hotel facilities we will be delighted to pass these on to the relevant departments.

We truly value the loyalty of our repeat guests and are thrilled we were again able to give you such an enjoyable holiday.

All the team really look forward to welcoming you back again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Stayed for one week in the Atlantica Imperial Resort and enjoyed our stay. The hotel was well run ,the staff were polite and helpful and the service was excellent. The facilities were well maintained and we could not fault them.
The bedroom was spacious and the bed was very comfortable. We had a lovely sea view from the balcony.
The food was very good and there was plenty of choice.
The hotel is only a short walk from the shops and restaurants.
We would definitely return to this hotel when next in Rhodes.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank jersey45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaImperial, Υπεύθυνος Σχέσεων με Πελάτες at Atlantica Imperial Resort & Spa, responded to this reviewResponded 14 July 2014

Dear guest,

Thank you for leaving your review on Trip Advisor.

It is great for us to read your comments and we are so pleased you enjoyed your holiday.
Thank you for your lovely comments on our food and service staff, I will make sure your comments are passed on to the team

Hopefully you will be back some time to enjoy another holiday with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

We arrived in the early hours of morning and were booked in very quickly and taken to our room by a little buggy thing. As it was dark we couldn't see a lot, but we had requested a sea view room and could just about make out that there was some sea to see. Sandwich and water as left in fridge which we did in fact eat as we're a bit puckish. In the morning we discover that we did in fact have a sea view with a nice balcony to sit on as well. The hotel tries very hard to make their guests very welcome from start to finish. The food was very good, from breakfast through to dinner in the evening. There is so much choice that to not find something to eat every mealtime you most be someone who hardly likes food. The staff everywhere from lounge bar to pool bar and evening entertainment bar are so good, especially Ivan and Alexandria. Once you have your first drink they know what you are drinking for the rest of your holiday unless like me I decide to change all the time. The restaurant staff from chefs and cooks to waiters and waitresses are always helpful and all work so hard everywhere. The entertainment is good as wel, Anna is so good at her job keeping people enjoying themselves. And some of the acts they bring in are good. We will go back again to this hotel And it has to be good for us to do that.

Room Tip: We had room 332 which was in a block along from the main building which I think was better cause you got no noise in the evening from entertainment or people just sitting drinking enjoying themselves and in the day if you wanted to return to your room for quiet from swimming pool when you got too hot as the air conditioning worked well
  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank sloppy54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaImperial, Υπεύθυνος Σχέσεων με Πελάτες at Atlantica Imperial Resort & Spa, responded to this reviewResponded 14 July 2014

Dear guest,

Thank you for taking the time to write a review. The opinion of our guests is always valued.

We appreciate your positive comments on our check in procedures, we strive to make our guests welcome and relaxed when they arrive.

We are pleased you enjoyed your sea view room and the food.

We all hope to welcome you back to our hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

What a fantastic holiday, we have been to this hotel before but decided to holiday elsewhere last year and we ended up comparing it to the Atlanitica. There is no comparison - we cannot fault the cleanliness, food, service that we receive it only gets better.
You always find a moaner, as you do at most hotels but we just find it funny when you get comments like" I can't stand Greek music !" Went and complained. It was Greek theme night!!! For goodness sake!
We love this place, you will meet some fantastic people, fantastic staff and I'd be amazed if you see a cloud for the duration of you your stay.
We will return next year, see you there!!

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaImperial, Υπεύθυνος Σχέσεων με Πελάτες at Atlantica Imperial Resort & Spa, responded to this reviewResponded 14 July 2014

Dear guest,

Thank you for taking the time to write review on your second visit to us, we value your feedback.

We are thrilled that you feel we exceeded your expectations, and thank you for your kind comments on our staff, food and facilities.

Our team look forward to welcoming you back again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Hi all we have just come back from a fantastic week at the Atlantica Imperial Resort. This is our second year at the hotel, only this time we took my wife's parents. We had a great time last year and this year was equally as good, the staff are incredibly helpful, friendly and hospitable. The accommodation is definitely "5*" and the food is incredible. A couples' only hotel which provides a perfect relaxing enjoyable holiday - trust me you will love it!

Room Tip: If you like the feeling of luxury and being important then go for the junior suites with a sea view, a little more money however it is worth it.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank PaulMorton264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaImperial, Υπεύθυνος Σχέσεων με Πελάτες at Atlantica Imperial Resort & Spa, responded to this reviewResponded 14 July 2014

Dear guest,

Thank you for your great feedback and for returning to the hotel for a second time.

It seems you had a great time and we hope you have some great holiday memories.

We hope to see you sometime again in the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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