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“No longer "Paradise"”
Review of Relais Paradiso

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Relais Paradiso
Ranked #3 of 7 Hotels in Vietri sul Mare
Certificate of Excellence
Reviewed 24 June 2014

Have been hesitant to write a review of this property because I have mixed feelings. We stayed here two years ago and were so charmed by the staff and the comfort of the rooms that we returned for a second visit. While the staff (particularly Laura and Alberto) indeed does an incredibly welcoming and gracious job, and the rooms are still very comfortable, there are problems due to lack of on site management. Sadly the staff people are given little support, so the customers put up with mediocrity. Unfortunately things are not looking "crisp and fresh" anymore. No one is paying attention to small details in maintenance. Typical Italian "shrug of the shoulders" attitude. (Same management as the nearby Hotel Raito which is a nice but dated property.)
Breakfast is prepared ahead, probably the day before; when we arrived after 9am there was little left to eat, even after we complained to management the night before. Apparently the waiter (handsome and gracious) was on his own and was not able to prepare more food. Breads were inedibly dry. No butter, cheese or meats left. No fresh fruit, just canned peaches and prunes. Cooked eggs and bacon sat untouched and were not replenished (Glad we did not order room service when we saw the waiter make a breakfast tray with old eggs from the buffet. Outrageous for the guests who ordered them and paid extra.) By the way, we were never offered a cooked breakfast, as mentioned by a previous reviewer. This was the only pitiful breakfast we had during 2 weeks in Italy, including much less expensive places.

Needless to say we did not take dinner during our stay, although we had a lovely meal on our previous stay. The chef is quite talented and a darling guy, but it seems he is burned out and not being encouraged. Rarely saw any guests dining at night. Fortunately there are several excellent restaurants in the nearby town, and you can catch a ride with the hotel's shuttle.

A previous post mentioned that the offerings in the minibar were complimentary. We asked about this since there is no price list in the room. No surprise there is a charge for all the items. Glad we asked….

If you want the glitzy "buzz" of the Amalfi coast, Vietri sul Mare and Salerno are certainly NOT for you. Nearby local Italian day trippers do come on Sundays for the day with their families, swamping the roads and restaurants, but it is nothing like the throngs of tourists on the west side of the coast in Positano and Amalfi.

We stayed 4 nights and sadly doubt that we will return. Too bad that Paradiso is not "forever".

Room Tip: The "basic" rooms at the lowest price are quite small or not well located. Avoid rooms to...
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  • Stayed: June 2014, travelled as a couple
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5  Thank Ciccibella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 - 99 of 235 reviews

Reviewed 12 September 2013

Stayed for one night in September 2013. The hotel is absolutely lovely! Would highly recommend for anyone staying in VSM.

Pros:
- Hotel staff is super friendly, they really go out of their way to make you feel welcomed
- Hotel room is absolutely divine! Beds are super comfy and they have a bath tub with different colour lighting setting
- Breakfast is included, tasty and offers good selection
- Modern décor all throughout the hotel and a very pretty swimming pool
Cons:
- Hotel does offer shuttle into town/beach area but it does not come very often. We took the suggestion of the front desk staff and we walk the stairs to get down to the beach - would not recommend anyone to do it, especially if you are in flip flops. I would suggest walking into town and then to the beach, even though it is a little longer it is a lot easy to walk and less bugs...

I have considered all the towns on Amalfi coast and have settled on VSM due to its proximity to Salerno ( about $20 Euro cab ride from Salerno train station to the hotel). VSM might not be as pretty when compared to Positano and other towns but if you are looking for somewhere quiet and non-touristy(or less touristy I should say) this is the definitely the place to be!

  • Stayed: September 2013, travelled as a couple
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3  Thank LC1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

I have just returned from the most dreadful week long break, spent at the Relais Paradiso Hotel. It is isolated and does not offer decent/regular ferry links to the rest of the Amalfi Coast. The standard of driving is atrocious and so, not the best option. Cabs are rather expensive.

This is most certainly not a 5 star hotel. It is barely a 4 star. The menu is both limited and just about edible.

Do not stay here.

  • Stayed: August 2013
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6  Thank Jasmine124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

We booked hotel relais paradiso last minute due to having an extra week for holidays. We are so glad we found this hotel and we will be back again next year. This is the 2nd time visiting amalfi coast but 1st time staying here. The hotel is very clean and staff are very friendly. Everyone here speaks English well enough to get the assistance you require and advice on the town. The food is the best thing about the hotel and we dined in the hotel 5 nights out of the 7. We found pricing very reasonable as the food is divine. Breakfast is available til 10:30 and you have a choice of continental or cooked. Compliments to the chef on our dinner which you can get served in your room, the honey beef or fish soooooo good.
Our room was divine, if you stay here you must book a room with the outdoor jacuzzi and if you want to splash out the paradiso suite is superb. Well worth the extra. $$.
Being a small hotel with only 22 rooms you get serviced well and nothing is to much to ask for. If you do require something or you have to do is ask. The pool area is beautiful as once again there are not 500 people staying here. There is a free shuttle however to walk into town centre only takes 5minutes so we opted to walk as the exercise felt great.
The town of vietre sul mare is our favourite amalfi coast town yet. It is unspoiled and has many beautiful people. The community of this town is what also made it so special.
You must visit the local bar called bar miramare, the owner is lovely and the view of the ocean is incredible, you can sit the for hours relaxing.
Local food and wine is delicious, you must meet the local store owners and taste their cheese and meats. They make it themselves.
We were lucky enough to see a band called Under the Bridge and had a dance with them. Watching all the young local children dance was also a highlight.
We leave relais paradiso tomorrow and we are sad to leave. We will be back and can't believe how much more relaxed we feel after spending a week here.

Room Tip: You can't go past paradiso suite!
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  • Stayed: July 2013, travelled as a couple
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4  Thank Peter and Tenn... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2012

I have recently got married and decided to go away for a mini break for which this hotel seemed perfect.

The hotel is situated on the hills with great views of the sea.

On check in we were greeted by Alberto who simply gave us our room key with no information about the hotel. The hotel seemed fairly quiet so we asked for an upgrade to the jacuzzi room as we were on honeymoon but he said we would need to pay for this. We were not told about the shuttle service, use of the other hotel facilities, that breakfast could be delivered in the room etc. He also did not mention the mini bar was complimentary which we only found out on the last day. The following day we met Simona who was great she gave us some excellent restaurant suggestions, try La Sosta in Vietri for delicious pizza about £5 a portion! She was also more than happy to sort out an upgrade for us and it is definitely worth getting a jacuzzi room. The indoor jacuzzi is also very good!

On the downsides the hotel is quite far up so it is worth using the hotel shuttle or a taxi. Also eating at the hotel is very expensive so definitely worth venturing into Vietri or down to the marina.

Great for a short relaxing break and if you need anything speak to Simona!

  • Stayed: August 2012
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3  Thank NS3006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2012

Really nice/modern boutique hotel.
£300 a night Dinner bed and Breakfast with a 40 min massage included for 2( which was superb!)
The staff are all lovely.
The only negative points is the gym and the food.
If you were to stay there, I would recommend to eat out or go to the main Hotel up the hill where the food is meant to be the real deal.

  • Stayed: August 2012, travelled as a couple
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2  Thank qgurvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2012

Just got back from a fabulous week on the Amalfi Coast highlighted by our stay at Relais Paradiso. We love boutique hotels with a decidedly "modern design" look and feel- this resort hotel fit our desire in every respect. From the second we walked into the lobby (after being picked up by private car at Naples airport arranged by the hotel at a surprisingly reasonable cost), we just knew we had made the perfect choice.

We booked a Junior Suite which actually exceeded our lofty expectations from viewing the website before making our plans. The bathroom- with it's huge Jacuzzi tub and separate rain shower- was a huge plus. The bedroom with its flat-screen TV, queen bed (great sheets but would have preferred down pillows) and lots of bureau drawers and large wardrobe was both convenient and comfortable- very "high-end" furniture throughout. We even had a separate living room area with another flat-screen TV. To top it off, we had a huge private terrace with lounge chairs and a whirlpool. Great for late-night relaxation.

Every morning there was a bountiful and delicious breakfast buffet included in the room rate. Several nights we chose to have dinner in the small restaurant and the chef never let us down- great food and service. Not a large menu, but just enough choices prepared with the best ingredients and consumate skill. Chef even went the extra mile to prepare a "special dinner" where we jointly agreed a Tasting Menu and wine- absolutely superb!!!

We spent most of our days just relaxing at the roof-top pool and lounge area- large chaise lounges with umbrellas and tables. Very chic and very comfortable!

Every day we ventured out- so it was a big bonus to have the free shuttle take us to and pick us up from Vietri sul Mare- day or night whenever we needed transportation.

Finally, we can't say enough great things about the service we received from Simona and her wonderful staff- they made sure that our every want and need was perfectly addressed- even when we changed some plans they had made especially for us at the last moment. They were most friendly as well as being truly professional. By the time we left, we felt like we had made new friends for life.

Bottom line- we can't wait to go back for another stay in September!

Room Tip: the Junior Suites are the best value.
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  • Stayed: May 2012, travelled as a couple
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4  Thank LPSExton_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relais Paradiso

Address: Via Nuova Raito 10, 84019, Vietri sul Mare, Italy
Region: Italy > Campania > Amalfi Coast > Vietri sul Mare
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Vietri sul Mare
Price Range: £150 - £921 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais Paradiso 5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Relais Paradiso Hotel Vietri Sul Mare
Relais Paradiso Amalfi Coast/Vietri Sul Mare, Italy

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