Have been hesitant to write a review of this property because I have mixed feelings. We stayed here two years ago and were so charmed by the staff and the comfort of the rooms that we returned for a second visit. While the staff (particularly Laura and Alberto) indeed does an incredibly welcoming and gracious job, and the rooms are still very comfortable, there are problems due to lack of on site management. Sadly the staff people are given little support, so the customers put up with mediocrity. Unfortunately things are not looking "crisp and fresh" anymore. No one is paying attention to small details in maintenance. Typical Italian "shrug of the shoulders" attitude. (Same management as the nearby Hotel Raito which is a nice but dated property.)
Breakfast is prepared ahead, probably the day before; when we arrived after 9am there was little left to eat, even after we complained to management the night before. Apparently the waiter (handsome and gracious) was on his own and was not able to prepare more food. Breads were inedibly dry. No butter, cheese or meats left. No fresh fruit, just canned peaches and prunes. Cooked eggs and bacon sat untouched and were not replenished (Glad we did not order room service when we saw the waiter make a breakfast tray with old eggs from the buffet. Outrageous for the guests who ordered them and paid extra.) By the way, we were never offered a cooked breakfast, as mentioned by a previous reviewer. This was the only pitiful breakfast we had during 2 weeks in Italy, including much less expensive places.
Needless to say we did not take dinner during our stay, although we had a lovely meal on our previous stay. The chef is quite talented and a darling guy, but it seems he is burned out and not being encouraged. Rarely saw any guests dining at night. Fortunately there are several excellent restaurants in the nearby town, and you can catch a ride with the hotel's shuttle.
A previous post mentioned that the offerings in the minibar were complimentary. We asked about this since there is no price list in the room. No surprise there is a charge for all the items. Glad we asked….
If you want the glitzy "buzz" of the Amalfi coast, Vietri sul Mare and Salerno are certainly NOT for you. Nearby local Italian day trippers do come on Sundays for the day with their families, swamping the roads and restaurants, but it is nothing like the throngs of tourists on the west side of the coast in Positano and Amalfi.
We stayed 4 nights and sadly doubt that we will return. Too bad that Paradiso is not "forever".
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- Also Known As:
- Relais Paradiso Hotel Vietri Sul Mare
- Relais Paradiso Amalfi Coast/Vietri Sul Mare, Italy