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“Grand hotel, Grand service”

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Grand Hotel Tremezzo
Ranked #3 of 8 Hotels in Tremezzina
Certificate of Excellence
Reviewed 12 August 2012

Spent 3 nights here. Used this as a base to explore Lake Como and to relax at the pool.

This hotel is in a perfect location overlooking Lake Como just across from the town of Belaggio. The accommodation is luxurious.. We had a room overlooking the gardens and pool which was quiet and also less exposed to the afternoon sun.
The only complaint I have was the lack of a hand shower in the shower stall. The shower is a rain shower and there is no hand shower.There is a hand shower in the bathtub though. ( not a big deal )

Breakfasts are excellent and served with a beautiful view of the lake.

The staff are extremely friendly and helpful.

There is a second pool situated on the Lake for those who want a different view.

All in all an excellent hotel ( but not cheap ). Would certainly recommend.

  • Stayed: July 2012, travelled as a couple
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Thank Tokalosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentina_De_Santis, Marketing Manager at Grand Hotel Tremezzo, responded to this reviewResponded 30 August 2012

Dear Sir,

first of all, on behalf of all the Grand Hotel Tremezzo family, I would like to thank you so much for your beautiful review.
We are so glad that you loved our special place and we really hope that you will also have wonderful memories of the days spent with us.
Thank you especially for the beautiful pictures you posted! We love them!

We took note of your very useful comment about the lack of a hand shower in your room and for sure we will keep this in mind during our usual annual renovation this winter.

We really hope to have the pleasure to welcome you back soon to your 'home away from home' on Lake Como!

All my best,

Valentina De Santis
Grand Hotel Tremezzo

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867 - 873 of 1,135 reviews

Reviewed 9 August 2012

We had two hotel choices - Hotel d'Este and Grand Hotel Tremezzo, and we are so happy that we chose Tremezzo! Amazingly beautiful on arrival, the location by the Lago de Como is just perfect - tranquil and quite secluded from "mass tourism", a few minutes walk to the boat ferry to go to Bellagio, and walking distance to Menaggio. The hotel is so romantic and built in a traditional style, but at the same time it feels modern. Our room was lovely, recently renovated, with stunning views of Lago de Como, and although the room was a little small the hotel had solved it with a large mirror on the wall which made the room feel bigger. The staff were all very welcoming, and made us feel special on every occasion. We loved our stay and will return!

  • Stayed: July 2012, travelled as a couple
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Thank MsNatGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentina_De_Santis, Marketing Manager at Grand Hotel Tremezzo, responded to this reviewResponded 30 August 2012

Dear Madame,

thank you so much for your wonderful review but first of all thank you for choosing to stay with us for your holiday on Lake Como!
We are so happy that you loved our special place and our unique location.
On behalf of all the Grand Hotel Tremezzo family, we can't thank you enough or sharing with us your feelings... this exactly what we want: that all our beloved guests feel special every minute spent with us.
We really hope to have the pleasure to welcome you back to our Grand Hotel soon.

All my best,
Valentina De Santis
Grand Hotel Tremezzo

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Reviewed 7 August 2012

We have returned home today and are missing this place already! The hotel is beautiful, clean, had great facilities and the staff look after you well. This was a treat for a week and we were a little concerned that it may be too stuffy for us but it was the complete opposite and just because we didn't have one of the many fantastic cars that people turned up in ( great people watching for the room) we were treated with the same respect as I have to say they treated some very rude guests with the same respect - good training! We had a 3rd floor lake view room which had amazing views which we just loved. It was very clean and yes it had wooden creaky floors but get a grip some of you moaners, it's part of the character of the place. We did not eat in the hotel much as we found the restaurant menu quite expensive but also like to try a different local one each night. The food we had at lunch was good. Drinks prices are on par with this standard of hotel but cheaper experiences can be found elsewhere. The one negative for us which probably has nothing to do with the hotel but we booked a taxi to take us to Al Vellu which is about 5 minutes away and a very nice chaffeured merc turned up and at the end of the night it cost us 4o euros and that was without a tip. We only wanted a taxi and this was maybe this beautiful hotels idea of a taxi! Please see my reviews for local places to eat and drink in the area? Thank you to the hotel and would recommend this place to anyone for a weekend or longer.

Stayed: August 2012, travelled as a couple
2  Thank Zoe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentina_De_Santis, Marketing Manager at Grand Hotel Tremezzo, responded to this reviewResponded 8 August 2012

Dearest Mrs Zoe,

thank you so much for your wonderful review!
We are also very sad that you left the Grand Hotel Tremezzo, but we hope very much that you will come back to stay once again with us soon!

We are so glad that you enjoyed everything about your week with us on Lake Como and that you appreciated the service of the staff and all the facilities of the hotel.
We are so sorry for the hitch that happened with your transportation to Al Veluu restaurant... Unfortunately in the small villages of Lake Como there is not a very efficient public taxi service, and this is the reason why we often use private cars by a local transfer provider. A regular taxi would have been costed you the same because they come from Menaggio and in Italy taxis charge you from the same moment of the call (not from the moment of the pick up). In any case we apologies for the misunderstanding because we should have told you the cost before arranging the transfer and explained the situation.

We are so looking forward to welcoming back to your 'home' on Lake Como!

With all our best,
Valentina De Santis
Grand Hotel Tremezzo

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Reviewed 7 August 2012

Fantastic and stunning on arrival. Car parked and bags brought up swiftly. Willy, the concierge, showed us the room and stunning lake view. WOW.
On closer inspection the room was a little small and the bathroom was dated and shabby. The floorboards did creak but this was part of the charm.
The hotel facilities were awesome particularly the pool on the lake, the infinity spa pool area, and the food cocktails. The staff were all very welcoming and helpful, even when busy.
Overall, we loved our stay and would love to return. To be truly 5 star in every way the rooms need improving especially as the prices are 5 star. A fantastic hotel that needs to keep up it's fantastic standards

  • Stayed: July 2012
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2  Thank wincheste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentina_De_Santis, Marketing Manager at Grand Hotel Tremezzo, responded to this reviewResponded 8 August 2012

Dear Guest,

first of all we would like to thank you for sharing your beautiful feedback regarding your recent stay with us at the Grand Hotel Tremezzo!
Thanks a lot for rating our facilities top notch and our services and standards fantastic!
We are really really sorry that your room did not meet completely your expectations... We are gradually updating and renewing all our rooms, but we wish you could have shared with us your feelings to give us the chance to fully satisfy you with your accommodation. All our rooms are unique in terms of layout colors and furnishing, and all are different from each other (except for the breathtaking view!)...I am sure that you would have been fell in love with another one!

We really hope to have the pleasure to welcoming you back to our Grand Hotel very soon, and to give you another wonderful experience on Lake Como.

With all our best,
Valentina De Santos
Grand Hotel Tremezzo

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Reviewed 5 August 2012

Grand Hotel Tremzzo is a grand Italian hotel that lives up to its expectation. Ideally located on the lake, it's easily accessible from Milan. It also offer great walking paths along the lake in both directions in front of the hotel. The floating pool is pretty spectacular, and a great way to pass an afternoon sipping cocktails and watching the world go by.

The rooms are beautifully decorated, and we had a stunning lake view room. The bathrooms could do with some updating.

The food at the hotel is fantastic! From breakfast on the terrace, to pizza by the pool and a 3 course meal in the main dinning room, we ate very very well!

Would fully recommend this as part of your ideal Italian holiday!

  • Stayed: July 2012, travelled as a couple
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Thank miak008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentina_De_Santis, Marketing Manager at Grand Hotel Tremezzo, responded to this reviewResponded 7 August 2012

Dear Mrs Maria,

thank you for sharing on Tripadvisor your wonderful experience with us at the Grand Hotel Tremezzo!
On behalf of the entire team, I thank you with all our hearts for your lovely words.

I just would like to reassure you that all the bathrooms from Superior Rooms onwards have been renovated within the last 2 years and are very luxurious! Standard rooms' bathrooms (park view rooms and lake view rooms) are being gradually all renovated as well.

We are all looking forward to welcoming you back to Lake Como soon!

With all my best,

Valentina De Santis
Grand Hotel Tremezzo

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Reviewed 4 August 2012

My recent 5 day stay exceeded all of my expectations! The location is perfect, the rooms are very spacious, and the views are not to be believed!!! Additionally, the service is beyond first rate! Honorable mention goes out to Federica who tended to us at both pool areas! This was a flawless experience.

  • Stayed: August 2012, travelled with friends
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3  Thank Rosemary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentina_De_Santis, Marketing Manager at Grand Hotel Tremezzo, responded to this reviewResponded 7 August 2012

Dear Mrs Rosemary,

thank you so much for the wonderful feedback from you recent stay at the Grand Hotel Tremezzo with us!
We are all so happy that your experience on Lake Como with us exceeded your expectations...it is always a huge pleasure to know that our beloved guests take home wonderful memories...

A special special thanks from Federica, that is so proud that you remembered her and her services!

We really hope to have the pleasure to welcome you back soon!

With my warmest regards,

Valentina De Santis
Grand Hotel Tremezzo

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Reviewed 30 July 2012

My husband booked this hotel for a long weekend, for my birthday.
As soon as we drove up and gave the valet the keys to the car, the service was flawless.

Reception upgraded us to a huge, luxurious suite. Breathtaking views from the balcony over Lake Como. In the room there was a complimentary bottle of local prosecco chilling in a silver bucket, with a plate of fresh truffles and some flowers.

The floating pool was clean and cold, and the waiters were attentive, service was quick.
The pool side menu was full of delicious Italian dishes - parma ham and melon, buffalo mozzarella and tomato, pastas and pizzas.

Dinner at their La Terrazza restaurant was picture perfect. Again, comp prosecco, they knew it was my birthday, gave us the best table in the house. The service was impeccable. The food, was not the best I have ever eaten, BUT it was very good, served hot, not too expensive, and the whole experience, watching the sunset over the lake, made it a lovely evening.

Their pizza restaurant however - T Pizza AMAZING. One of the best 4 cheese pizzas I have ever eaten.

While we were here we visited the towns of Menaggio and Bellagio, both of which are so close by ferry, lovely bars and restaurants, great shopping, do make time to have a quick visit.

Great weekend, highly recommend this hotel. Old world luxury, fantastic service from beginning to end.

NB. Husband ordered birthday presents to be delivered to the hotel in advance and they put them in the room and set it up nicely, like Christmas Day! So love it when hotels go the extra mile.

Enjoy!

Room Tip: Ask for lake view.
See more room tips
  • Stayed: July 2012, travelled as a couple
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4  Thank nikkismart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentina_De_Santis, Marketing Manager at Grand Hotel Tremezzo, responded to this reviewResponded 7 August 2012

Dear Mrs Nikki Shannon,

thank you so much for your lovely words!
We all really did our best to make your birthday with us at the Grand Hotel Tremezzo special and unforgettable, and we are so proud that we succeeded!

We just wish you once again all the best to you and your husband and we really hope that in the future you will spend many other birthdays with us on Lake Como !

All our best,

Valentina De Santis
Grand Hotel Tremezzo

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Additional Information about Grand Hotel Tremezzo

Address: Via Regina 8, 22016 Tremezzina, Italy
Region: Italy > Lombardy > Lake Como > Tremezzina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Tremezzina
Price Range: £381 - £1,015 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Tremezzo 5*
Number of rooms: 94
Official Description (provided by the hotel):
Be part of the next century of Lake Como tradition and take in the stunning lake views at the iconic Grand Hotel Tremezzo. This art nouveau landmark, which sits adjacent to Villa Carlotta's famed gardens, just marked its 100th anniversary. In celebration, it joined forces with Maestro Gualtiero Marchesi, an icon of the Italian culinary world; taste his haute cuisine on La Terrazza's lovely terrace or in one of its 5 upscale dining venues. Its unique lakeside positioning offers unparalleled views of Bellagio, the Riviera delle Azalee and the stunning Grigne mountains. With its 100 windows overlooking either the blue waters of the lake or the flowering greenery of the garden, the hotel offers 76 elegant rooms and 12 splendid suites. Don't miss to experience the ultra-luxe new Rooftop Suites with panoramic views from terraces and outdoor Jacuzzis - A "must stay" in Lake Como. Other delectable delights: the luxurious and panoramic T Spa, offering exclusive ESPA treatments, the super private T Spa Suite, three pools - including one that floats on the lake! - And a private beach, private tours in the hotel's period Venetian motor launch, and over 5 acres of lush secular park incorporating a panoramic path, a floodlit clay tennis court, fitness and sauna. Other signature features conjure up to the unique appeal of this family-owned property, benefiting of a strategic location that blends exclusivity and proximity: Milan with its boutiques and nightlife is only 1-hour driving distance. Boasting over a century of ageless allure and traditions, the Grand Hotel Tremezzo is today a vintage symbol of Italian hospitality and a place-to-be to enjoy the flavor of real vacation. Discover a world of temptations and the unique atmosphere you'll only find at Tremezzo. ... more   less 
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Also Known As:
Grand Hotel Tremezzo Palace
Grand Hotel Tremezzo Tremezzina, Lake Como

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